business logo of Kids Live Safe

Kids Live Safe

Overview

The company has garnered a mixed reputation, with customers praising its user-friendly interface and the abundance of information available for background checks. Many users appreciate the accuracy and thoroughness of the data provided, highlighting its usefulness for personal safety and relationship vetting. However, there are significant concerns regarding the reliability of arrest records, with several customers reporting discrepancies and incomplete information. Despite these issues, customer service appears to be a strong point, as users have noted prompt and helpful responses. Overall, while the platform shows potential, addressing accuracy concerns is essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
12
This company responds to reviews on average within 4 days
How would you rate Kids Live Safe?
grey star
grey star
grey star
grey star
grey star
Virginia
2 reviews
1 helpful vote
Follow Sara T.
Unfollow Sara T.
Send Message
Share Review
Report Review

So far, incorrect info has been given
August 21, 2024

So far, incorrect info has been given. It seems about a decade behind and stuff I've already found with a simple google search.

Date of experience: August 11, 2024
Jason O. Kids Live Safe Rep
11 months ago

We are sorry to hear this feedback; we update our website constantly and report on all information we have available.

Washington
1 review
0 helpful votes
Follow Patricia L.
Unfollow Patricia L.
Send Message
Share Review
Report Review

I ran a background on myself to see how accurate this search is an I found several criminal records belonging to another person showing on my report. This is very serious.

Date of experience: June 8, 2023
Florida
1 review
0 helpful votes
Follow Theresa R.
Unfollow Theresa R.
Send Message
Share Review
Report Review

Professional
April 25, 2018

Great customer service, also rep answer all my questions. I was also offer a discount as I was about to cancel so I am still a member which I am very satisfied with the price. Thanks.

Date of experience: April 24, 2018
Utah
1 review
0 helpful votes
Follow Joshua G.
Unfollow Joshua G.
Send Message
Share Review
Report Review

Information is mostly accurate based on a background check on myself. The site is easy to use, easy to understand, and has offered everything promised at sign-up.

Date of experience: October 21, 2023
West Virginia
1 review
0 helpful votes
Follow Brandon R.
Unfollow Brandon R.
Send Message
Share Review
Report Review

I've done searches on myself and family and the "possible relatives are completely bazaar and inaccurate! I know for a fact that not a single "possible relative" on my wife's search was inaccurate!

Date of experience: April 11, 2021
Pennsylvania
1 review
0 helpful votes
Follow Bathsheba d.
Unfollow Bathsheba d.
Send Message
Share Review
Report Review

Resourceful
October 9, 2017

I was happy they lowered the price. It was way too high at first i was about cancel service but the guy talked me out of it and gave me an discount instead

Date of experience: October 9, 2017
North Dakota
1 review
0 helpful votes
Follow Miranda M.
Unfollow Miranda M.
Send Message
Share Review
Report Review

Experience
January 31, 2018

I had a friendly phone call with the person I talked to. He explained the program benefits and gave me a good price for membership. I will suggest this for family and friends

Date of experience: January 30, 2018
California
1 review
0 helpful votes
Follow Tina Q.
Unfollow Tina Q.
Send Message
Share Review
Report Review

I can't believe how close a predator lives to my family. Now I know I am doing everything I can to keep my kids safe. Everyone should use this program.

Date of experience: October 19, 2020
New Hampshire
1 review
0 helpful votes
Follow Jessica E.
Unfollow Jessica E.
Send Message
Share Review
Report Review

This whole entire pull report on people is 100% not accurate at all! Completely false! Nothing new on people within the last 10+years! Not worth the trial is a understatement.

Date of experience: September 9, 2022
North Carolina
1 review
0 helpful votes
Follow Jill P.
Unfollow Jill P.
Send Message
Share Review
Report Review

Can't connect
October 21, 2018

I first joined and then was going to quit because I couldn't afford it. Your service give me a cheaper price so I stayed. But now I cannot ever connect I have never been able to get on it

Date of experience: October 21, 2018
Texas
1 review
0 helpful votes
Follow Linda C.
Unfollow Linda C.
Send Message
Share Review
Report Review

Great service
April 15, 2018

The representative was very helpful! He Help me log into my account and reset my password. He made it affordable for me to keep. Thank you for the great service!

Date of experience: April 13, 2018
New Hampshire
1 review
0 helpful votes
Follow Heidi D.
Unfollow Heidi D.
Send Message
Share Review
Report Review

I have a huge record and wanted to read about it and my background check sais I have never been arrested never had a warrant no felonies. I'm very disappointed

Date of experience: October 17, 2022
North Carolina
1 review
0 helpful votes
Follow Veronica F.
Unfollow Veronica F.
Send Message
Share Review
Report Review

Just great
August 7, 2018

This site is very helpful cause I didn't realize there are so many that are in my area and most of them I know. It's very concerning. So thanks for this site.

Date of experience: August 7, 2018
Arizona
1 review
0 helpful votes
Follow Brandi M.
Unfollow Brandi M.
Send Message
Share Review
Report Review

Your records are incorrect, I looked up 2 people I know for a fact have criminal records and warrants and your site says they do not, you are not an honest site, taking money for false information.

Kids Live Safe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 23, 2020
Kelli M. Kids Live Safe Rep
over a year old

Dear brandikuhl86@gmail.com

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
Follow Faith T.
Unfollow Faith T.
Send Message
Share Review
Report Review

Review of Kidslivesafe
January 22, 2018

The staff was very friendly and helpful. They explained everything I needed to have explained. I didn't realize I lived so close to such horrible men.

Date of experience: January 20, 2018
Washington
1 review
0 helpful votes
Follow Willie R.
Unfollow Willie R.
Send Message
Share Review
Report Review

Easy to find what you're looking for
August 19, 2024

Easy to find what you're looking for. Needs to be updated more often

Date of experience: August 9, 2024
Jason O. Kids Live Safe Rep
11 months ago

Thank you for your review.

Texas
1 review
0 helpful votes
Follow Valerie W.
Unfollow Valerie W.
Send Message
Share Review
Report Review

This is Avery broad search engine limited information. It didn't tell me anything I didn't already know. Waste of money

Date of experience: May 31, 2024
Jason O. Kids Live Safe Rep
over a year old

We are sorry to hear this feedback; we update our website constantly and report on all information we have available.

Michigan
1 review
0 helpful votes
Follow Tara T.
Unfollow Tara T.
Send Message
Share Review
Report Review

Great!
January 23, 2021

Great! I dint know if I believe all of it though because me and my husband has had an eviction and it says we haven't. Also searched someone we know has warrants it says they dont

Date of experience: January 23, 2021
Maine
1 review
0 helpful votes
Follow Carrie A.
Unfollow Carrie A.
Send Message
Share Review
Report Review

Report not as detailed as I thought it would be
August 16, 2023

Report not as detailed as I thought it would be. I know the files were not up to date. I knew this because I already had knowledge from public records. These records were not in the search result.

Date of experience: July 17, 2023
Georgia
1 review
0 helpful votes
Follow SherryA V.
Unfollow SherryA V.
Send Message
Share Review
Report Review

Wow I'm really impressed you guys are way better and way more thorough and way more update than been verified ever has been never give me anything I needed but 10 year old sites and information that I could have found 10 years ago not relevant today or I wl would not have seeked it out and paid for itto paid for it

Date of experience: August 9, 2022