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Kidrobot has a rating of 2.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Kidrobot ranks 49th among Toys Store sites.
I recently contacted kidrobot in regard to an order and they were very helpful. Their chat representative was extremely understanding and helped to resolve the issue. Otherwise, their products are among the best and I look forward to seeing what they will sell in the future.
This is my experience and opinion about kidrobot.com; They will steal your money and NEVER send your items. Waiting for 2 months now. I have purchased from this company for years and never had a problem, however in the past few months I have realized that I'm not alone and have seen others complain about similar shady practices. They take money, don't ship, and REFUSE to refund or give any estimate of when they will. Then they have the audacity to report honest reviews to have them taken down. Sounds like their company is going under and they are trying to steal whatever money they can before they shut down and go bankrupt.
This is my experience and opinion about kidrobot.com; They will steal your money and NEVER send your items. Waiting for 2 months now. I have purchased from this company for years and never had a problem, however in the past few months I have realized that I'm not alone and have seen others complain about similar shady practices. They take money, don't ship, and REFUSE to refund or give any estimate of when they will. Then they have the audacity to report honest reviews to have them taken down. Sounds like their company is going under and they are trying to steal whatever money they can before they shut down and go bankrupt.
Placed order in April, 2021 for item scheduled for delivery in second quarter of 2021. Then it was rescheduled for August, then the third quarter, then the first quarter 2022 now either the first or second quarter 2022. This in spite of the fact that the item is listed as sold out. Have never dealt with a company that is so flaky. It's a shame. It is an item by Frank Kozik, an artist I have been following since he was putting out music on Rise Records in the 90s. Now I will have nothing to do with Kozik or the company he now works for ever again. My advice... if you want to buy from Kidrobot, do not pre-order.
I recently contacted kidrobot in regard to an order and they were very helpful. Their chat representative was extremely understanding and helped to resolve the issue. Otherwise, their products are among the best and I look forward to seeing what they will sell in the future.
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