Sara T.

I was selling on the app and I refunded my customer due to their app having issues. The customer had a pending refund that then disappeared. I contacted Square customer service 7 different times and was told 7 different things. Disconnected twice and told verbatim in chat "we will no longer be discussing this with you" The customer had a printout from the bank showing that there is nothing pending, only a posted amount. The customer did a three way call with me and there bank where they confirmed that square sent a refund and then withdrew it and no deposits were coming in and that the original deposit had been sent back. When I told square this, they refused to help. So the money has been stolen by Square. I have documentation of everything and screen recorded all conversations. I am hoping to find someone to help me expose this company for the frauds they are. 7 different people and none of them helped.

This is my experience and opinion about kidrobot.com; They will steal your money and NEVER send your items. Waiting for 2 months now. I have purchased from this company for years and never had a problem, however in the past few months I have realized that I'm not alone and have seen others complain about similar shady practices. They take money, don't ship, and REFUSE to refund or give any estimate of when they will. Then they have the audacity to report honest reviews to have them taken down. Sounds like their company is going under and they are trying to steal whatever money they can before they shut down and go bankrupt.