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KEHReviews 21,915

4.6
How would you rate KEH?
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KEH Reviews Summary

KEH has a rating of 4.6 stars from 21,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
248
value
267
shipping
260
returns
68
quality
259
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44,909 reviews
Marvin M.
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Lens was in great shape, works well
August 8, 2016

Lens was in great shape, works well

Date of experience: August 8, 2016
Robert L.
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The item was received quickly
August 8, 2016

The item was received quickly.

Date of experience: August 8, 2016
Keith F.
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M
August 8, 2016

M

Date of experience: August 8, 2016
Brenden J.
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Exactly as expected, but shipping was faster
August 8, 2016

Exactly as expected, but shipping was faster

Date of experience: August 8, 2016
Deborha N.
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It was great!
August 8, 2016

It was great!

Date of experience: August 8, 2016
Ralph S.
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Very good better than b&h will be back many more times. I have ordered again you guys are great!

Date of experience: August 8, 2016
Raymond D.
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Good 2 day shipping for extra price
August 8, 2016

Good 2 day shipping for extra price. The only issue I have is that the camera sensor/mirror is dirty and could not be cleaned.

Date of experience: August 8, 2016
jeff B.
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I have purchased many items from you in the past and have never had a problem with your service. Thanks

Date of experience: August 7, 2016
Valerie Q.
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Everything was great except for the snafu with the delivery. I'm not sure where my package ended up, but it was tracked down and delivered 5 days later. Would highly suggest requiring a signature for all deliverables. Customer service was very helpful and reassuring though.

Date of experience: August 7, 2016
Jeffrey M.
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When I attempted to log in with saved credentials, the site did not inform me that those saved credentials were incorrect. It led to a large number of very frustrating retries before I eventually tried manually typing in the password. In addition, it would have been nice if there were some text on the Facebook page explaining the restrictions around the current promo code rather than having to wade through a series of images.

Date of experience: August 7, 2016
Susan S.
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Excellent quality and great price!
August 7, 2016

Excellent quality and great price!

Date of experience: August 7, 2016
Bruce W.
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You guys are great!
August 7, 2016

You guys are great! I have bought a lot from you people! Keep up the good work!

Date of experience: August 7, 2016
Thomas R.
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I have been a KEH customer for many years and have always been more than satisfied with there grading system and have never been disappointed with any purchase I have made. I always recommend KEH to everyone and will continue to do so!

Date of experience: August 7, 2016
Richard C.
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It's All GOOD
August 7, 2016

It's All GOOD

Date of experience: August 7, 2016
chai o.
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Good experience so far buying from you
August 7, 2016

Good experience so far buying from you. Well done on packaging and also the rating you give on the used equipment so I know what to expect

Date of experience: August 7, 2016
Sandy H.
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Easy to navigate
August 7, 2016

Easy to navigate

Date of experience: August 7, 2016
Victor M.
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Keh has a excellent service, is my 4th time with them, so I recommend to others..

Date of experience: August 7, 2016
Kevin C.
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I hae a sign in for this site, but for some reason it no longer worked - until I tried to sign in again. Then I was told the e-mail address is already in use.

Date of experience: August 7, 2016
Richard S.
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Love the conservative way they rate gear
August 7, 2016

Love the conservative way they rate gear. I have bought a number of products from KEH, most recently a Bogen 3036 tripod which was in excellent shape. I also don't mind adding it's a huge beast.

Date of experience: August 7, 2016
Samuel J.
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I ordered a bargain grade Nikon FM from them and the shutter button was stuck when it arrived. So I gave them a call and they were very nice and understanding. They set me up to return the defective Nikon and sent me an excellent grade one in return! Very happy with my experience. 10/10 would recommend.

Date of experience: August 7, 2016

About the Business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


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