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KEHReviews 21,915

4.6
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KEH Reviews Summary

KEH has a rating of 4.6 stars from 21,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
248
value
267
shipping
260
returns
68
quality
259
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44,909 reviews
Gonzalo P.
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Everithing ok
August 16, 2016

Everithing ok

Date of experience: August 16, 2016
Tika R.
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I ordered a lens which was listed as auto focusing (my receipt even says it) and the lens does not auto focus. I thought it was broken, until I did some research and found it's not made auto focusing. I will tell people to be very careful what they buy from KEH, as you're not truthful with your description.

Date of experience: August 16, 2016
David O.
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One item had a problem
August 15, 2016

One item had a problem. I will be contacting keh shortly to set up a return for it.

Date of experience: August 15, 2016
Eric T.
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When i first brought up my order I was offered a special 10% discount if I completed the order with in 30 minutes. I have ordered many time from KEH and tried to use my previous E-Mail and log in w/o success. I finally gave up trying to log in and simply ordered w/o logging in and thus lost the opportunity to take advantage of the discount of 10%. Very frustrating!
Eric T. Smith, MD

Date of experience: August 15, 2016
David A.
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I guess there is always a way to improve, but I can't think of anything else,

Date of experience: August 15, 2016
MARY B.
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I am a frequent shopper
August 15, 2016

I am a frequent shopper - great prices and all equipment is as advertised.

Date of experience: August 15, 2016
Rob H.
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Quick and easy
August 15, 2016

Quick and easy. Would love if there were pictures of the items being sold though.

One of the filters I ordered has some defects in the glass. Not worth sending back due to the price, would be better if it had been checked before shipment.

Date of experience: August 15, 2016
Alan C.
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The website navigation is difficult and slow to use. Categories do not always make sense, such as film being under camera accessories.

KEH has compelling products, but the user experience can be frustrating.

Date of experience: August 15, 2016
Mark G.
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Great A+
August 15, 2016

Great A+

Date of experience: August 15, 2016
Vernell D.
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Easy to navigate through interface and the rating system for used gear is incomparable.

Date of experience: August 15, 2016
Carl J.
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Thanks, more large format gear, especially lenses, please. :)

Date of experience: August 15, 2016
Peter K.
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Very happy with delivery time and condition of products.

Date of experience: August 15, 2016
Wes M.
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Absolutely wonderful, as always
August 15, 2016

Absolutely wonderful, as always.

Date of experience: August 15, 2016
Lee V.
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Very quick and hassle-free buying experience
August 15, 2016

Very quick and hassle-free buying experience. Thank you!

Date of experience: August 15, 2016
Jackson V.
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Quick shipping, item is amazing
August 15, 2016

Quick shipping, item is amazing. Always a pleasure to purchase from keh.

Date of experience: August 15, 2016
Eric F.
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Super duper freddy cooper
August 15, 2016

Super duper freddy cooper

Date of experience: August 15, 2016
Michael S.
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Love KEH!
August 15, 2016

Love KEH!

Date of experience: August 15, 2016
Brandon L.
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This is my 2nd purchase from KEH
August 15, 2016

This is my 2nd purchase from KEH. Very pleased so far. That said, I was a little disappointed with the camera that I received. The case for the gopro appeared to either be aftermarket or from a different model than the camera I received. I was also hoping for an owner's manual, but understand that being used, it wasn't likely.

Date of experience: August 15, 2016
Thomas H.
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Thank you!
August 15, 2016

Thank you! I couldn't find that item for that price anywhere else.

Date of experience: August 15, 2016
Claudio S.
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All OK!
August 15, 2016

All OK!

Date of experience: August 15, 2016

About the Business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


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