Great experience. Super easy to use the website, and check out was a breeze. Have already bought from KEH again.
Camera arrived in perfect condition as described, good communication throughout my transaction, fast shipping.
Ordered numerous medium format and 35mm bodies/accessories. Everything arrived quickly and was well packaged (as usual!). One Mamiya RB viewfinder screen was cracked and I am waiting to hear back from customer service. I buy from KEH for my own gear and will continue to purchase from them for our college's equipment needs.
I mistakenly ordered a macro converter that did not fit my Olympus lens. I contacted KEH, they authorized the return for a credit back to my credit card, and I ordered the correct converter. Great service!
First timer shopping at KEH for used gear. Sony A7iii and Sigma 105mm Macro, arrived in stated condition in adequate packing.
The lens that I ordered arrived on time, packed securely, and in the condition promised, except that the front lens cap was damaged. I notified KEH customer support, and they shipped me a replacement lens cap right away. The replacement cap solved the problem.
Why can't you have more description about your items, the rating is not enough for customers since you don't have pictures. I purchased a lens hood and it is heavily dented. I wish I could know it before I purchase it.
Within a few hours of placing my order, I realized that the lens would be too bulky and that I would not be able to use it. I contacted customer service via email and was advised that I would need to receive the lens and then send it back. This was despite the fact that the lens had not yet shipped. I felt this was counter intuitive.
Even though I could use a 105mm portrait lens, I was not actively looking for one. Then there was an email from KEH that highlighted the exact lens that I would be looking for. So I jumped on the purchase, which was well under the normal new retail, ordered it on a Tuesday and had it delivered on Saturday. Unreal. The lens was even in better shape than I expected. Thank you KEH!
When I stumbled onto KEH I was so surprised at how easy and accessible the whole process was. From choosing from options and even comparing the options. I will be a returning customer for sure. Oh. And the shipping? WAY faster than anticipated. I was able to get my camera earlier than expected and was able to give a test a week before expected.
I bought a Leica MP and was happy with the price that KEH advertised. I received the order in a week. The order came in a cardboard box with heaps of bubble wrap around the camera. The camera was not in its original box but, it was just as described and even came with a neoprene
Camera case. I was very pleased with this product and can't wait to take it out and take some photos.
I was looking to buy a 16-105 lens for my Sony mirrorless camera. I kept checking the site for about 1-2 weeks until the one I was looking for popped up. Ordering was simple, and lens came in time for me to head out to try and capture Perseids. Unfortunately, no meteor trails, only aircraft, but a lovely night with other photography enthusiasts.
Second good experience with KEH, my first camera died in middle of a course and the camera I found and ordered came very quickly.
Got the Leica nocticron for my Panasonic G95. Had 2 days shooting with it, and basically it's pure butter solidified into a glass lens. It's amazing, and Keh did a great job shipping, packing the lens. Thanks, and I'll be back for more Keh!
I've always bought lenses used, and I trust KEH to give conservative ratings that exceed my expectations upon arrival. They're always my preferred vendor for secondhand gear, and I recommend them far and wide!
I was very happy with my first experience with KEH. I felt very confident that the camera was exactly (if not better) as described. They went through extra efforts to ensure the camera arrived safely and even included a camera bag at no extra charge. I plan to use KEH for all future camera needs. If you are in in the market for new camera equipment but are debating between KEH and other websites, I would urge all to use KEH
I am very happy with my recent lens purchase. This was my first experience with KEH and I was pleasantly surprised at the condition of my lens purchase. I am a satisfied customer and will consider another purchase in the future. Thank you!
First buy from KEH. My first DSLR, wanted a budget one and decided to go with KEH. An old camera but really solid quality. Works so well. Thank you for giving me to confidence. Time to have fun with my camera.
The camera body arrived with one of the little eye-slots, on the side that you attach the strap, bent in. The opening is now too small for the strap to slip thru. I called your office and was told to return it for repair. He sent me a form to put in the box with the camera and a form to attach to the outside of the box. The box is now on the way back to you. I mailed it already so I can't send a photo of damage but I will show you on my camera where the damage is. Proof of purchase is in the box...I can't get this to accept photos...
I have an original Rokkor 50mm- 1.4 from 1971. It still works accept for the aperture ring. This replacement was shown as "like new." It arrived and to my delight it looks new. It is a later model (less weight), not all metal like the original, but the optics is what matters. This lens is completely clear. I have it mounted onto a digital camera. The results are what I got from the original. I'm happy.
I had bought Bargain items from KEH in the past with confidence they were in good shape but my last purchase was rated Bargain but it really was an ugly item, very dirty and rough.
Order ID: *******599
Answer: Buy Canon eos r7 or r10, all your problems is going to be fix except your pockets, they are going to have hole in each one
KEH has a rating of 4.7 stars from 21,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 185th among Camera sites.