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KEH

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Germany
1 review
0 helpful votes
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Purchased A Canon EF 28-135 Lens
August 11, 2024

Great experience. Super easy to use the website, and check out was a breeze. Have already bought from KEH again.

Date of experience: August 11, 2024
Washington
1 review
0 helpful votes
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Great service!
August 11, 2024

Camera arrived in perfect condition as described, good communication throughout my transaction, fast shipping.

Date of experience: August 11, 2024
Illinois
1 review
0 helpful votes
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Institutional/Educational Purchases
June 19, 2023

Ordered numerous medium format and 35mm bodies/accessories. Everything arrived quickly and was well packaged (as usual!). One Mamiya RB viewfinder screen was cracked and I am waiting to hear back from customer service. I buy from KEH for my own gear and will continue to purchase from them for our college's equipment needs.

Date of experience: June 19, 2023
Utah
1 review
0 helpful votes
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Easy return to get the correct lens
April 16, 2023

I mistakenly ordered a macro converter that did not fit my Olympus lens. I contacted KEH, they authorized the return for a credit back to my credit card, and I ordered the correct converter. Great service!

Date of experience: April 16, 2023
Texas
1 review
0 helpful votes
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First timer
August 15, 2024

First timer shopping at KEH for used gear. Sony A7iii and Sigma 105mm Macro, arrived in stated condition in adequate packing.

Date of experience: August 15, 2024
Michigan
1 review
0 helpful votes
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The lens that I ordered arrived on time, packed securely, and in the condition promised, except that the front lens cap was damaged. I notified KEH customer support, and they shipped me a replacement lens cap right away. The replacement cap solved the problem.

Date of experience: March 25, 2023
New York
1 review
0 helpful votes
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Dented lens hood
January 22, 2023

Why can't you have more description about your items, the rating is not enough for customers since you don't have pictures. I purchased a lens hood and it is heavily dented. I wish I could know it before I purchase it.

Date of experience: January 22, 2023
New York
1 review
0 helpful votes
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Difficult customer service
May 29, 2023

Within a few hours of placing my order, I realized that the lens would be too bulky and that I would not be able to use it. I contacted customer service via email and was advised that I would need to receive the lens and then send it back. This was despite the fact that the lens had not yet shipped. I felt this was counter intuitive.

Date of experience: May 29, 2023
Michigan
1 review
0 helpful votes
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Unexpected Yet Timely Purchase
May 13, 2023

Even though I could use a 105mm portrait lens, I was not actively looking for one. Then there was an email from KEH that highlighted the exact lens that I would be looking for. So I jumped on the purchase, which was well under the normal new retail, ordered it on a Tuesday and had it delivered on Saturday. Unreal. The lens was even in better shape than I expected. Thank you KEH!

Date of experience: May 13, 2023
Maryland
1 review
0 helpful votes
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Great experience!
May 6, 2023

When I stumbled onto KEH I was so surprised at how easy and accessible the whole process was. From choosing from options and even comparing the options. I will be a returning customer for sure. Oh. And the shipping? WAY faster than anticipated. I was able to get my camera earlier than expected and was able to give a test a week before expected.

Date of experience: May 6, 2023
California
1 review
0 helpful votes
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Quick and Easy to Order Slightly Used Camera
November 6, 2023

I bought a Leica MP and was happy with the price that KEH advertised. I received the order in a week. The order came in a cardboard box with heaps of bubble wrap around the camera. The camera was not in its original box but, it was just as described and even came with a neoprene
Camera case. I was very pleased with this product and can't wait to take it out and take some photos.

Date of experience: November 6, 2023
Illinois
1 review
0 helpful votes
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New (to me) zoom lens
July 6, 2023

I was looking to buy a 16-105 lens for my Sony mirrorless camera. I kept checking the site for about 1-2 weeks until the one I was looking for popped up. Ordering was simple, and lens came in time for me to head out to try and capture Perseids. Unfortunately, no meteor trails, only aircraft, but a lovely night with other photography enthusiasts.
Second good experience with KEH, my first camera died in middle of a course and the camera I found and ordered came very quickly.

Date of experience: July 6, 2023
Illinois
1 review
0 helpful votes
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A Nocticron delight
November 23, 2022

Got the Leica nocticron for my Panasonic G95. Had 2 days shooting with it, and basically it's pure butter solidified into a glass lens. It's amazing, and Keh did a great job shipping, packing the lens. Thanks, and I'll be back for more Keh!

Date of experience: November 22, 2022
North Carolina
1 review
0 helpful votes
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I trust KEH
September 9, 2023

I've always bought lenses used, and I trust KEH to give conservative ratings that exceed my expectations upon arrival. They're always my preferred vendor for secondhand gear, and I recommend them far and wide!

Date of experience: September 9, 2023
Kansas
1 review
0 helpful votes
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Used Fujifilm X-T100
April 28, 2023

I was very happy with my first experience with KEH. I felt very confident that the camera was exactly (if not better) as described. They went through extra efforts to ensure the camera arrived safely and even included a camera bag at no extra charge. I plan to use KEH for all future camera needs. If you are in in the market for new camera equipment but are debating between KEH and other websites, I would urge all to use KEH

Date of experience: April 28, 2023
Texas
1 review
0 helpful votes
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Good Price for Lightly Used Lens
July 10, 2023

I am very happy with my recent lens purchase. This was my first experience with KEH and I was pleasantly surprised at the condition of my lens purchase. I am a satisfied customer and will consider another purchase in the future. Thank you!

Date of experience: July 10, 2023
Singapore
1 review
0 helpful votes
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First time purchase, first camera
August 18, 2023

First buy from KEH. My first DSLR, wanted a budget one and decided to go with KEH. An old camera but really solid quality. Works so well. Thank you for giving me to confidence. Time to have fun with my camera.

Date of experience: August 18, 2023
California
1 review
0 helpful votes
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Damaged goods
November 27, 2022

The camera body arrived with one of the little eye-slots, on the side that you attach the strap, bent in. The opening is now too small for the strap to slip thru. I called your office and was told to return it for repair. He sent me a form to put in the box with the camera and a form to attach to the outside of the box. The box is now on the way back to you. I mailed it already so I can't send a photo of damage but I will show you on my camera where the damage is. Proof of purchase is in the box...I can't get this to accept photos...

Date of experience: November 27, 2022
California
1 review
0 helpful votes
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Very Happy
November 5, 2023

I have an original Rokkor 50mm- 1.4 from 1971. It still works accept for the aperture ring. This replacement was shown as "like new." It arrived and to my delight it looks new. It is a later model (less weight), not all metal like the original, but the optics is what matters. This lens is completely clear. I have it mounted onto a digital camera. The results are what I got from the original. I'm happy.

Date of experience: November 5, 2023
Panama
1 review
0 helpful votes
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Bargain look like Ugly
July 7, 2023

I had bought Bargain items from KEH in the past with confidence they were in good shape but my last purchase was rated Bargain but it really was an ugly item, very dirty and rough.
Order ID: *******599

Date of experience: July 7, 2023

Overview

KEH has a rating of 4.7 stars from 21,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 185th among Camera sites.

service
247
value
267
shipping
260
returns
67
quality
258
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44,909 reviews
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