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KEHReviews 22,040

4.7

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KEH Reviews Summary

KEH has a rating of 4.7 stars from 22,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
249
value
268
shipping
261
returns
68
quality
260
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Norm W.
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Products from KEH are consistently better than described and the shipping is lightning-fast!

We're in IL and our daughter is in WV. When I buy photo items from other sources for her to use in her business, I have them sent to me for evaluation, then, I send them to her.

With KEH, I have them sent to her directly.

Date of experience: October 10, 2015
MattP T.
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KEH is great
October 10, 2015

KEH is great. If the Canadian/American exchange rate was better, I would buy all of my gear from there.

Date of experience: October 10, 2015
JCH A.
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Your pricing is the best on the net
October 10, 2015

Your pricing is the best on the net. The products that I received have always exceeded your rating. I have recommended KEH to all of my photography friends and they are now active buyers.

Date of experience: October 10, 2015
Gary D.
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I have been a KEH customer for many years
October 10, 2015

I have been a KEH customer for many years. I have always had a great experience with them. The equipment is always as described with prompt shipment. I highly recommend KEH.

Date of experience: October 10, 2015
Birds C.
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Good products, prices, and a six month warranty
October 10, 2015

Good products, prices, and a six month warranty. Delivery time to Madison Wisconsin is usually just a couple of days. Would like a little more lead time for special pricing events, or for those events to be a little longer. I would also like the return period on purchases to be a little longer. I have had to return a couple of items. KEH made the return process quite easy. I have been very satisfied with all of the lenses I have ordered and the service I have received from KEH.

Date of experience: October 10, 2015
Dane O.
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I purchased a used Canon 50D, the battery that came with the camera would not hold a charge. I called customer service and a replacement was sent without any hassle. The camera was as advertized, it is clean, and works well.

Dane

Date of experience: October 10, 2015
Clay B.
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Items were better than ratings indicated
October 10, 2015

Items were better than ratings indicated. Experience was very good!

Date of experience: October 10, 2015
Alex D.
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Pay Pal payment option doesn't work
October 10, 2015

Pay Pal payment option doesn't work.
Communication with customer is quite straight forward, not very polite.

Date of experience: October 10, 2015
Maria L.
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Overall, very satisfied with your services and the quality of the products. However, I'm a bit frustrated with your happy hour sales as they are in the middle of the day when many of us are busy at work and unable to participate. Perhaps pre-sale notification or different sale time slots would allow many to take advantage of the sales.

Date of experience: October 10, 2015
Dan A.
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Your products are usually great but I just purchased a Nikon F3/T in E+ condition which is 90% or better condition. When I looked through the viewfinder it was filled with black specks and dirt or dust. So much so that I will need to take it in for a cleaning which cost usually $75. I am not sure anyone ever look through the viewfinder or you would have never sent it to me that way. This camera Doesn't represent the e+ and normally accurate ratings you give. I paid a premium for this camera and now question if I threw my money away.

Date of experience: October 10, 2015
Nicholas Z.
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...
October 10, 2015

Date of experience: October 10, 2015
chris m.
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I was very pleased with KEH when buying new photo gear

And when I needed help/service they were excellent

I will certainly buy from them again

They do not have the B&H "New York" attitude, which I despise

Thank you KEH

Date of experience: October 10, 2015
Darlene A.
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I have been a customer with KEH Camera since their store front days in Atlanta on 14th Street. They have always been my go-to vendor for quality used gear throughout my commercial photography career. Since retiring from commercial work, I devote my time to full-time teaching and always recommend KEH to my students and photography friends for quality used gear. Their return policy and grading system are superior to anything from an auction site. KEH knows how to run a used photography gear business better than anyone, period!

Date of experience: October 10, 2015
Ed K.
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Received a good price for equipment sold to Keh, items I bought from Keh were better condition than stated. Will continue to buy or sell to Keh in the future.

Date of experience: October 10, 2015
gailwarning W.
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I have bought several used lenses and miscellaneous supplies from KEH over the last 3 years. I feel that the grades assigned to the lenses are accurate. I have never had a problem with either the products I have purchased or the shipping. KEH also buys used equipment. You're not going to get close to retail for used equipment, but it's helpful when upgrading or buying new equipment.

Date of experience: October 10, 2015
John B.
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...
October 10, 2015

Date of experience: October 10, 2015
DickinSC U.
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Great selection, however I think your prices are too high and website is still too hard to navigate

Date of experience: October 10, 2015
Dave F.
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I am disappointed that you run online adds offering a 15% discount only to have them register as expired once I attempt to purchase the item. Overall I am not impressed by your new (1+ yr old) website.

Date of experience: October 10, 2015
Billy G.
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Good products and service
October 10, 2015

Good products and service.

Date of experience: October 10, 2015
Peter R.
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Items are always better than described
October 10, 2015

Items are always better than described. Always packed well and shipped fast. Prices are very competitive and you know you are getting good value for you money.

Date of experience: October 10, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+137