On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JustFlowers has a rating of 3.5 stars from 5,811 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
We monitor reviews for authenticity
I ordered these flowers for my family, made a mistake with the delivery date and didn't realise until after I had sent the order. The company responded quickly to my error via on line chat and corrected it and they arrived on the day I needed them to.
Easy breezy order.
Great app
Was nice arrangement
Chat line never responded! Telephone connection with Customer Service was terrible, static, scratchy and cutting in and out. Customer Service agent insisted on talking over my questions with statements that had nothing to do with my questions since she kept talking over me. Finally had to not say anything for awhile until she asked if I was there. Then I could get my question in.
Chat just responded after 25 mins
Any recommendations from me are dependent on delivery and completion of transaction.
I thought it was a little pricey...
A GREAT EXPERIENCE. BEAUTIFUL FLOWERS. THANK YOU
Lovely woman helped me with follow up call. She was very helpful figuring out EXACTLY what I wanted and working it through with me. Very professional.
So far so good////Thank You for being Extremely helpful and efficient.Thank You
So far, so good. Now to see delivery is made today. Thank you.
To follow up, the flowers were delivered three days later. They flowers were nice but the event they were for was long over with.
Easy to use website. Flowers were delivered the next day and were beautiful.
It was just ok. Not great like previous orders. Previous orders were fantastic.
I requested a basket of flowers to be delivered to my daughter and husband. They were absolutely beautiful! And delivered on time. I was very impressed. I would definitely use JustFlowers again in the future. Thank you!
Your advertising is false
Excellent so far, will see what the flowers are like and delivery experence.
I didn't actually see them because they went to out-of-town hospital but was told that they were the prettiest arrangement in the room. Liked their quick delivery, too.
So far, so good. However as I am ordering from Australia, it remains to be seen if the order process goes smoothly. Waiting to see that delivery is on time.
Update: The order did not arrive at the appointed time, but after 9.00pm at night! Very unsatisfactory.
Flowers were lovely and arrived on time
Purchased the Purity Bouquet and instead got a cheaply looking one from like a grocery store with and ugly pink bow. Delivered on wrong date, so ruined surprise.Di not buy from this place will definitely be disappointed.
Great product but your website is crazy outdated.
Answer: They are criminals and scammers, not a business, I will not stop until my money is refunded, regardless if it takes 20 years or more. I will be making multiple places for all of us to coordinate and discuss options to get our money back and keep others from being scammed by them.
Answer: THIS COMPANY IS A SCAM. I did not receive the flowers I ordered. I asked which local florist they were using but they refused to tell me; I now realize this is a "policy" to ensure that customers cannot communicate with the florist & exchange information about prices. It is clear that they falsely advertise, charge customers high prices, and pay the florist a fraction; therefore, the florist sends low quality flowers because they are receiving a low payment in the exchange. This company is a scam. They are scamming both the public and the florists who contract with them. They should be shut down.
Answer: Hi Shawna, can you please provide your seven-digit order number?
Answer: Sue, we apologize for this sever delay. We are currently working on having your order delivered today. Thank you for your patience.
Answer: Rober Kelley we tried our best to arrange for delivery to Elaine Kelley, but due to their remote location, we won't be able to deliver your gift. We understand how flowers can make us feel more connected to those we care about, especially on such an important day of the year. Please accept our deepest apologies. We have cancelled the order and we will be processing a credit to your card ASAP and send you an email.
Answer: Rober Kelley we tried our best to arrange for delivery to Elaine Kelley, but due to their remote location, we won't be able to deliver your gift. We understand how flowers can make us feel more connected to those we care about, especially on such an important day of the year. Please accept our deepest apologies. We have cancelled the order and we will be processing a credit to your card ASAP and send you an email.
Answer: Barbara Churchill, we are writing to inform you that your order 9745231 to Heather Churchill has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account. If you have any questions please do not hesitate to contact us by either replying to this email or by calling us. Sincerely, JUSTFLOWERS.COM 800.716.7559 service@justflowers.com SMS: 323-410-2510
Answer: Hi Shawna, can you please provide your seven-digit order number?
Answer: Hi Valerie, what is your seven-digit order number?
Answer: Hi Aimee, what are your seven-digit order numbers?
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
Karla Chavez,
We have reviewed the picture that you sent us and have discussed this with our local florist. The arrangement was filled to the value and it was made as close as possible. As previously discussed, we have already gone ahead and processed a partial refund. Our customer service supervisor even contacted you to see if there was anything else we can do to help but you simply asked us not to contact you again.