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JustFlowersReviews 5,811

3.5

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.5 stars from 5,811 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
242
value
227
shipping
217
returns
172
quality
204
This company responds to reviews on average within 1 day

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Ann P.
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I ordered these flowers for my family, made a mistake with the delivery date and didn't realise until after I had sent the order. The company responded quickly to my error via on line chat and corrected it and they arrived on the day I needed them to.

Date of experience: September 9, 2019
Vic B.
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Easy breezy order
September 7, 2019

Easy breezy order.

Date of experience: September 7, 2019
Ma B.
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Great app
September 7, 2019

Great app

Date of experience: September 7, 2019
Brett S.
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Was nice arrangement
September 6, 2019

Was nice arrangement

Date of experience: September 6, 2019
Don L.
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Chat line never responded!
September 6, 2019

Chat line never responded! Telephone connection with Customer Service was terrible, static, scratchy and cutting in and out. Customer Service agent insisted on talking over my questions with statements that had nothing to do with my questions since she kept talking over me. Finally had to not say anything for awhile until she asked if I was there. Then I could get my question in.
Chat just responded after 25 mins
Any recommendations from me are dependent on delivery and completion of transaction.

Date of experience: September 6, 2019
PAM I.
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I thought it was a little pricey...
September 6, 2019

I thought it was a little pricey...

Date of experience: September 6, 2019
SHIRLEY H.
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A GREAT EXPERIENCE
September 6, 2019

A GREAT EXPERIENCE. BEAUTIFUL FLOWERS. THANK YOU

Date of experience: September 6, 2019
p b.
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Lovely woman helped me with follow up call
September 5, 2019

Lovely woman helped me with follow up call. She was very helpful figuring out EXACTLY what I wanted and working it through with me. Very professional.

Date of experience: September 5, 2019
Patricia F.
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So far so good////Thank You for being Extremely helpful and efficient.Thank You

Date of experience: September 4, 2019
Connie G.
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So far, so good
September 4, 2019

So far, so good. Now to see delivery is made today. Thank you.
To follow up, the flowers were delivered three days later. They flowers were nice but the event they were for was long over with.

Date of experience: September 4, 2019
Lorraine A.
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Easy to use website
September 2, 2019

Easy to use website. Flowers were delivered the next day and were beautiful.

Date of experience: September 2, 2019
judy p.
0 reviews
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It was just ok
September 2, 2019

It was just ok. Not great like previous orders. Previous orders were fantastic.

Date of experience: September 2, 2019
JOYCE W.
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I requested a basket of flowers to be delivered to my daughter and husband. They were absolutely beautiful! And delivered on time. I was very impressed. I would definitely use JustFlowers again in the future. Thank you!

Date of experience: September 2, 2019
Virginia C.
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Your advertising is false
September 1, 2019

Your advertising is false

Date of experience: September 1, 2019
katrina n.
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Excellent so far, will see what the flowers are like and delivery experence.

Date of experience: August 31, 2019
Charlene M.
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I didn't actually see them because they went to out-of-town hospital but was told that they were the prettiest arrangement in the room. Liked their quick delivery, too.

Date of experience: August 29, 2019
Margaret G.
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So far, so good
August 28, 2019

So far, so good. However as I am ordering from Australia, it remains to be seen if the order process goes smoothly. Waiting to see that delivery is on time.

Update: The order did not arrive at the appointed time, but after 9.00pm at night! Very unsatisfactory.

Date of experience: August 28, 2019
Marcia B.
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Flowers were lovely and arrived on time
August 28, 2019

Flowers were lovely and arrived on time

Date of experience: August 28, 2019
Illinois
1 review
0 helpful votes
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Stay Away
August 27, 2019

Purchased the Purity Bouquet and instead got a cheaply looking one from like a grocery store with and ugly pink bow. Delivered on wrong date, so ruined surprise.Di not buy from this place will definitely be disappointed.

Date of experience: August 27, 2019
CustomerService -. — JustFlowers Rep
over a year old

Karla Chavez,

We have reviewed the picture that you sent us and have discussed this with our local florist. The arrangement was filled to the value and it was made as close as possible. As previously discussed, we have already gone ahead and processed a partial refund. Our customer service supervisor even contacted you to see if there was anything else we can do to help but you simply asked us not to contact you again.

Adriana S.
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Great product but your website is crazy outdated
August 26, 2019

Great product but your website is crazy outdated.

Date of experience: August 26, 2019

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States