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JustFlowers has a rating of 3.5 stars from 5,811 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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Confusion as to whether arrangement included balloon as pictured.
Flowers were top quality.
I was very pleased with the flower & plant arrangement. The two arrangements to Waukesha were very nice.
The arrangement sent to Margaret Widder had a little to large plant and could have had a few more flowers.
The arrangements sent to family members were very well liked and enjoyed.
Thank you!
All good
I had a call on the afternoon that plant was supposed to be delivered saying that they were going to substitute a LILY for the PALM that I had ordered. I told them no, did not want a lily, it was for my son's birthday and he is not a lily person so to just cancel. Instead, they delivered a palm at 11:00 PM and left the plant OUTSIDE! He didn't find it until the next morning. All in all, it was NOT a pleasant experience.
I ordered a Teddy Bear and Latex balloons for my 3 year old niece who was having her tonsils out at the hospital. I was assured over and over that they would be delivered that day. They were NOT and I was informed that the florist they used was closed for the day. Found out the next day that our local hospital does not allow latex balloons to be delivered. They finally delivered the gift late afternoon THE NEXT DAY at her apartment because she was only staying 1 night and I even empathized that they had to be delivered that day. Also, they tried to make me pay an additional 15 dollars which i refused to pay. Come to find out this is a flower brokerage company and they call local florist to deliver the flowers. I COULD HAVE DONE THAT. I even asked them where they were located and never did get an answer. I will NEVER, EVER use this company again and I'd advise all others to beware. I truly believe they are working out of China as they all have foreign accents. Call your local florist. Do NOT use this company or god knows when or even IF your order will be delivered.
Recipient was very pleased, that's what matters
The order was not delivered to me. I do know that it was delivered and the recipient is very happy with it.
Another great experience
Wonderful service!
Easy...quick..
The variety of pictorial floral arrangement options made it easy for me to choose a specific floral arrangement. Your web site was user friendly for a computer illiterate like me. The delivery of the arrangement was prompt and on schedule as I requested. Overall, I was very pleased with your service!
The delivery was not secured and the vase fell over in the box after it was left at the front door.
The flower cake was beautiful and she loved it.
Very nice arrangement.
The flowers were awesome
I never have a problem ordering from you.
Everything went as promised.
I got confused about if I had a bear or what color, I preferred white, also did not prefer pink Roses but I lost track of the chat help people.
NOTHING TO SAY, IT´S A GREAT EXPERIENCE TO BUY THROUGH YOUR WEBSITE!
Answer: They are criminals and scammers, not a business, I will not stop until my money is refunded, regardless if it takes 20 years or more. I will be making multiple places for all of us to coordinate and discuss options to get our money back and keep others from being scammed by them.
Answer: THIS COMPANY IS A SCAM. I did not receive the flowers I ordered. I asked which local florist they were using but they refused to tell me; I now realize this is a "policy" to ensure that customers cannot communicate with the florist & exchange information about prices. It is clear that they falsely advertise, charge customers high prices, and pay the florist a fraction; therefore, the florist sends low quality flowers because they are receiving a low payment in the exchange. This company is a scam. They are scamming both the public and the florists who contract with them. They should be shut down.
Answer: Hi Shawna, can you please provide your seven-digit order number?
Answer: Sue, we apologize for this sever delay. We are currently working on having your order delivered today. Thank you for your patience.
Answer: Rober Kelley we tried our best to arrange for delivery to Elaine Kelley, but due to their remote location, we won't be able to deliver your gift. We understand how flowers can make us feel more connected to those we care about, especially on such an important day of the year. Please accept our deepest apologies. We have cancelled the order and we will be processing a credit to your card ASAP and send you an email.
Answer: Rober Kelley we tried our best to arrange for delivery to Elaine Kelley, but due to their remote location, we won't be able to deliver your gift. We understand how flowers can make us feel more connected to those we care about, especially on such an important day of the year. Please accept our deepest apologies. We have cancelled the order and we will be processing a credit to your card ASAP and send you an email.
Answer: Barbara Churchill, we are writing to inform you that your order 9745231 to Heather Churchill has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account. If you have any questions please do not hesitate to contact us by either replying to this email or by calling us. Sincerely, JUSTFLOWERS.COM 800.716.7559 service@justflowers.com SMS: 323-410-2510
Answer: Hi Shawna, can you please provide your seven-digit order number?
Answer: Hi Valerie, what is your seven-digit order number?
Answer: Hi Aimee, what are your seven-digit order numbers?
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
Susan W., we are here to help. Can you please provide your seven-digit order number?