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JustBlinds

Overview

JustBlinds has a rating of 4.4 stars from 571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustBlinds most frequently mention customer service, free samples and great product. JustBlinds ranks 6th among Blinds sites.

service
91
value
35
shipping
38
returns
27
quality
359
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10,561 reviews
How would you rate JustBlinds?
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Virginia
1 review
0 helpful votes
Follow Kirbi H.
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We are a family who meeded blinds ar a decent price for our newly finished downstairs. The blinds came just when they said they would arrive, you need to keep in mind that they have to cut the blinds before they can ship them, they looked amazing and were easy to install at a very affordable price. Thank you for following up to guarantee great service. We even recieved a follow up email from the company making sure everything was to our satisfaction. Will definitely use your company again in the future.

Date of experience: December 28, 2011
California
1 review
1 helpful vote
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Bad Customer Service
August 27, 2017

My blinds are ok. The cornice piece is shorter than the blind header. Talked with two different customer service people and they have not responded. I sent pictures and measurements as they requested. If you don't mind if cornice doesn't cover blind header the blinds are ok.

Date of experience: August 27, 2017
Michigan
1 review
0 helpful votes
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Great product
June 1, 2024

User friendly- installation was simple - 6 blinds ordered and I did it by myself. The blinds move up and down easily - it's a great value for a quality product. I recommended these to a family member

Date of experience: May 22, 2024
Hawaii
1 review
0 helpful votes
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Great Shade
June 13, 2024
Updated review

This was a very simple and easy process. It was a replacement order that occured due to shipping damage on the original order. The shade is well built. The size was perfect and looks great.

Date of experience: June 3, 2024

This was a very simple and easy process
April 18, 2024
Previous review

This was a very simple and easy process.

Date of experience: April 8, 2024
Colorado
1 review
0 helpful votes
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Good quality
September 6, 2024
Updated review

I always come back to Just blinds, even after shopping around, pretty soon my entire home will have window dresings from JB

Date of experience: August 27, 2024

Always do comparison shopping and end up coming back...
October 14, 2023
Previous review

Always do comparison shopping and end up coming back to Just blinds.
I only wish there were more previews and the patter colour selection would update more often

Date of experience: October 14, 2023
Texas
1 review
1 helpful vote
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Ordered blinds that are clearly brown on the website. Received blue blinds. This is not a matter of taste or interpretation; what we received are clearly the wrong color, but they would not help because we did not get a "deluxe warranty".

Date of experience: April 5, 2019
SocialCare .. JustBlinds Rep
over a year old

I'm so sorry the blinds didn't arrive as expected! I just responded to your Facebook message and I'm looking forward to your reply and helping you with this!

Colorado
1 review
1 helpful vote
Follow Barb A.
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I ordered three cordless top-down bottom-up blinds for my living room and I was so impressed by the low price, customer service and quick delivery that I ordered two additional blinds for my bedrooms. On my first order, I received an email that the color I chose was out of stock so I chose an alternate color and my order was processed right away. Installation was easy and the blinds look beautiful in my living room. I am waiting to receive my second order for the bedrooms and I am confident that I will be just as pleased.

Date of experience: February 16, 2012
Ohio
2 reviews
0 helpful votes
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Fantastic blinds
June 1, 2022

Easy online purchasing experience.
I ordered a few color samples that I received just a few days later. Picked a color from the selection. Took the window measurements and ordered the black out shades for our bedroom. Installation was easy. The shades were installed and I absolutely love them. So happy.

Date of experience: June 1, 2022
Arizona
1 review
1 helpful vote
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Use a different company.
November 26, 2016

Many problems. The track for my vertical blinds is horrible and the blinds are nearly impossible to slide. They are sending a replacement track but I haven't received it and don't know if it will work. One of my horizontal blinds arrived significantly damaged and they made it a big issue to replace it and could not do it quickly, so I got a refund and am using a better blind company. There are so many blind company options, do not use JustBlinds. The blinds are crap and so is the service.

Date of experience: November 26, 2016
California
1 review
0 helpful votes
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The birch vert. Blinds were a perfect fit per the measurements I gave. I did have an issue with the tilt mechanism, but they had me take a picture of it and sent me a new one. The were very courteous and I love the blinds.

Date of experience: June 13, 2018
Nevada
1 review
0 helpful votes
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Great Blinds - Good Service
November 8, 2022

It was easy to place my order and your measuring video made it easy to feel comfortable that I would get the correct size. The blinds fit my window perfectly and work well. The production was quick and I received them quickly.

Date of experience: November 8, 2022
Texas
2 reviews
2 helpful votes
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Cheap,
May 30, 2017

I hate I did not read the reviews, before I ordered them, they are cheap, and a waste of your money, and don t try to return or exchange, they tell you to just donate them. They sent me to wrong sizes, and if you try and adjust them they bend so easily,

Date of experience: May 30, 2017
California
1 review
0 helpful votes
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Did not receive valance?
July 31, 2022
Updated review

Everything was fine until I received the 1" aluminum mini blind without a standard two slat valance. I did not recall there being an option to have the valance, so I just went back and entered a "mock" order for the same blind to 1) confirm that the blind photo does show a standard two slat valance, and 2) that there is no option to order with or without the valance. The blind is ugly without a valance, and being in a bathroom, I will not be putting up a cloth fabric valance. Not thrilled that it did not come with the valance, or that I have to contact JustBlinds to receive a valance.

Date of experience: July 31, 2022

Website is very easy to navigate and submit measurements...
June 16, 2022
Previous review

Website is very easy to navigate and submit measurements for accurate ordering.

Date of experience: June 16, 2022
Delaware
1 review
0 helpful votes
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Qualilty Shade
June 2, 2022

Choosing the shade I wanted was so easy. The sales people were so helpful and friendly. I received my order sooner than I expected and everything was perfect. It was packaged so well it arrived in excellent condition.

Date of experience: June 2, 2022
Georgia
1 review
6 helpful votes
Follow No I.
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I called these guys to get a whole house worth of blinds. The salesperson Kamal asked me to send some pictures and specs. He said he would run it by the design team and get back to me later that day. He didn't get back, so I figured not a big deal he just got busy. Then he didn't get back the next day. So I emailed him the next morning. He replied late in the day that he was sorry and would look at it today. I didn't hear back, so I called in the morning. I talked to another salesperson who was not particularly helpful, but did tell me he would let Kamal know to call me. I never heard back. Screw these guys. That was the worst sales experience I think I've ever had. At least a car saleman will actually discuss the product with you.

Date of experience: September 19, 2013
Illinois
1 review
2 helpful votes
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I adore my blinds
June 21, 2011

I adore my blinds - I got a set for the bedroom and a set for the living room. I was worried b/c my windows are huge, but these blinds fit them perfectly and were easy to install.

There are two very small, nitpicky things I'd like to suggest:

1. The blinds came with screws for wood window sills and said that screws for metal sills had to be bought separately. It would be great if justblinds could let us purchase the screws for metal sills online so we can be sure to get the right kind.

2. It would be great to have more color options for the 3/4 single cell black out shades - because I love them so much. I noticed there were more options for the 3/8 shades, and it would be nice to have the same amount of options for the 3/4.

Other than those small things (which really are not a big deal at all) the blinds are beautiful. Thank you Justblinds for the great product and the great turnaround time! I cannot believe I bought blinds online and they fit so beautifully on my windows!

Date of experience: June 21, 2011
Arkansas
1 review
0 helpful votes
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Very satisfied customer
June 30, 2024

Quality merchandise and wonderful customer services. The blinds are exactly what was described in the description, easy installation, just beautiful.

Date of experience: June 20, 2024
California
2 reviews
4 helpful votes
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Good product but...
July 31, 2016

We purchased cellular shades for 4 windows. They fit perfectly thanks to our measuring 4 times each window. However, no hardware was included. I called and asked for 12 screws with anchors (after all, they were listed as components in the installation instructions). Also had to ask for the 2 handles that should have been with the shades. My confirmation email assured me 12 brackets and 2 handles were being shipped. I had to correct the email that I needed screws/anchors, NOT brackets. They corrected the order and told me anchors weren't included and I had to purchase them. Maybe they should take the anchors OFF the provided components list if they aren't going to include them. But, having installed them ourselves with our own hardware, they DO look Nice. I might try them in the future if I needed more of their products.

Date of experience: July 31, 2016
California
1 review
0 helpful votes
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Thanks for your help.
November 30, 2022

I just worry about the blind picture that appeared: It looks like it is the wrong orientation. My order is 70" wide x 36" high and it shows a narrow tall blind instead of a wide x 3'short blind. I'd like to make sure that there is no mistake on my side. Thank you, Cecile

Date of experience: November 30, 2022
Arizona
1 review
1 helpful vote
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Heed warning
August 30, 2020

I will not order from this company again order placed on July 23 was to be here by Sept 2; then went to Sept. 29th then I wrote review so then receive was by end of day Aug. 28, to 29th to 30th. Wish I could get my money back
Tell customer anything just don't care. Got your money is all they care. I wish i had read reviews first.

Date of experience: August 30, 2020