JustAnswerReviews 12,611

I am seriously scared of tax season this year. A company I used to work for spun off a sub company, which sold, and then the parent company sold to a public company. I have shares in both companies... and no idea what the tax implications are. Talk about a mess come April 15! I had a ton of questions and I don't have a CPA. I'm typically a TurboTax kinda person, but this year is going to be different. A friend of mine told me that I could talk to an accountant through JustAnswer, so I gave it a shot. I'm seriously impressed! The accountant walked me through my tax liability at both companies, gave me a general idea of my AMT burden and just made me feel more confident in general before filing my taxes. I really want the woman I spoke with to do my taxes for me. Not sure they offer that service, but I'm going to ask!

I ask for help diagnosing my dishwashers poor performance. With out asking any questions his reply, after 2 days was "More than likely the motor impeller has become detached, then the unit will fill with water and the motor will turn on, but no water will be pumped around to wash the dishes."
I read a few more forums and found it was the rinse aid and the soup. I switched to what they recommend as well as run a couple of CRL cycles and it good as new.
I was lead to believe I only had to pay if I liked the advice. So somehow the Appliance Guru got $24 and a 5 star rating?

Update:
So I was contacted by an administrator from JA and refunded my money plus an additional $38.00 CND. (I will return the money, I wasn't looking to make anything on this post) Now my first review was harsh due to the attention I got and what seamed to me like a scam. I wanted answers. Now after conversing with Adam I get the feeling that this service has a lot of merit or potential. I've read good reviews before using the service. I just didn't get ahold of my professional at a good time, got one of the bad ones or slipped through the cracks some how. We are still dealing with the human element!
I hope this helps. Cheers all.
Dean

Don't use JustAnswer. Once you give them your credit card number they pull the money out even before they give you a answer. They also put you on a page that gives you three options on how much you want to pay for their service a month. They have it fixed so you have to choose one. Then your stuck. They say they have a chat line. THERE IS NO CHAT LINE. After several phone calls all you get is recordings. NO PERSON ANSWERS THE PHONE. Email is AUTOMATIC RESPONCES. DON'T DO IT, IT'S A SCAM

We recently lost power to over a dozen electrical outlets in my house. I have a basic knowledge of household electricity, but all of the regular "check the breakers and GFCI" type advice didn't work, neither did checking the voltage at my breakers. I NEEDED EXPERTISE, not conjecture!

So, my first experience with Just Answer landed me with an "expert" named Jason, who guided me (online, of course) as I went through the process of elimination needed to find and correct the problem. With his asistance we determined the cause of the problem, made the correction and saved a costly electrician visit.

I WILL use this service again for future needs.

I wrote my questions on the website and received answers the following day. If I had to make an appointment with a solicitor I would have to wait at least a week and the answers would probably not have been given on that day. The answers prevented me from wasting time. There is no other way to access a barrister quickly unless you are wealthy.

I asked for help in transfering something from my windows to my apple computer... and it was so great... he made it simple easy to follow instructions... i am so happy with the result

I posed a question to a pediatrician about trying to get my 5-month-old son to start sleeping in his crib. She wrote back an extremely detailed reply and followed up a week later to hear how the transition was going! Then I had an really complicated tax question so I decided to see if an accountant could help me out. I got step-by-step instructions that will save me hundreds if not a few thousand dollars in accounting fees. I'm officially a fan!

Our 12-year old beloved doggie, Buddy, had been under the weather for more than a week - lethargic, not drinking or eating much - but every few days he seemed to brighten up a bit, only to sink back. He had so few symptoms that we didn't take him to the vet (and the charges to see the vet are so high!) - we thought he'd "get over it," like a cold or the flu. I wrote Dr. Andy one evening as Buddy lay asleep with his head on my foot as usual, and asked him about Buddy's symptoms. Dr. Andy said Buddy's symptoms for a 12-year doggie for over a week definitely must be checked by a local vet. We took him in to a ER Vet that night; he couldn't determine the cause of his problem(s) after doing all the tests we had determined we could afford. We brought Buddy home with us, and after snuggles, put him in his bed in our bedroom. He passed away in the early morning hours. We will miss him so.

We are so thankful that Dr. Andy apprised us of the seriousness of Buddy's condition, and the importance of taking him in to see a vet. I believe we would have had some guilt if we hadn't consulted a vet.

How else can busy, working people gain access to expert advice, than through such a service as this? Thank you for making this available.

Okay, I admit I'm a hypochondriac, but I also do have MS, severe Fibromyalgia and a couple other things. I don't like going to a germy, overheated Dr office just to make sure I'm not going to expire from something on late Friday night. I just turned 60 and have an eye infection I'm being treated for, for over a week. It's not much better, so I suddenly decided at midnight that I obviously must have cataracts, now that I'm officially elderly.

When my solution was not easy or obvious, i found a site that offers expert advice on so many complex problems. Surely saved me hours of cold cold cold troubleshooting! Price was reasonable. I will be checking my credit card statement just in case!

I think your service is valuable for people like myself who do not have unlimited funds to troubleshoot and repair everyday automotive issues on their vehicle. I would stress that the correspondent be made aware of the many variations in vehicle design and operation. It would also be very helpful if the correspondent has a basic knowledge of mechanics, automotive systems and accesability to workshop and wiring manuals that relate to his or her specific problem. Assuming that people know more that they actually do and throwing parts at a problem are not helpful to sound logical and good troubleshooting procedures.

Just Answer is wonderful. I've used it twice and my problems were solved both times. I'm a senior and sometimes I need help with my computer and camera. Their techs are so patient and yet tenacious, they will work with you until the problem is solved.

I had the answers to my question in a short time. I wish I had checked this site before I had work done on my vehicle. I would highly recommend this site to anyone who is having car problems, as a second opinion before having work done. I could have saved myself over $500, if I had checked out this website first. Well worth the small amount paid for the speedy and knowledgeable answer.

If you need help this is the place to be. I was able to get my answer in a very timely manner. I was given information regarding medication and doses. The medication was natural and cost way less than a visit to the vet, also it is instant and readily available. The tone of the answer was caring and that made me very happy. Thank you for your integrity.

Somewhere when you have nowhere to turn and you need help then just answer is the place to go, for a small fee you can get help or at least pointed in the right direction, you could waste time (and money) going the wrong way, this site makes sure that doesnt happen