Don't use JustAnswer. Once you give them your credit card number they pull the money out even before they give you a answer. They also put you on a page that gives you three options on how much you want to pay for their service a month. They have it fixed so you have to choose one. Then your stuck. They say they have a chat line. THERE IS NO CHAT LINE. After several phone calls all you get is recordings. NO PERSON ANSWERS THE PHONE. Email is AUTOMATIC RESPONCES. DON'T DO IT, IT'S A SCAM