JustAnswer has a rating of 4.3 stars from 9,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
Pésimo servicio, me han cobrado un chingo de veces, y ni siquiera me dejan hacerles preguntas a los supuestos especialistas, y te siguen cobrando, que basura de sitio y estafadores.
C'est la première fois,je ne connaissais pas,vraiment super
Rapidite a repondre a mes questions et les directives a faire pour comprendre ce que je dois faire.
Entiere satisfaction
Scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam scam
Hello Stacy,
Thanks for reaching out to us about this. We're sorry to see that you seem to be so incredibly unhappy.
The image that you attached is one of the attorneys offering to connect with you for a phone call. There is an extra charge for the phone call as it's a premium service but the service is entirely optional and the offer can be closed and you can continue the chat on the website for no additional fee.
We will reach out to you privately to gather some more information about your experience to make sure nay open issues are resolved for you.
Regards,
JustAnswer Customer Care
Me han cobrado 49 euros por una pregunta que habían dicho que costaría 5 euros. Me siento estafada completamente. Exijo mi dinero de vuelta!
Hola,
Aunque no hablamos su idioma, podemos usar Google Translate (http://translate.google.com/) para comunicarnos entre nosotros.
Lo siento mucho por cualquier inconveniente y confusión sobre los cargos de membresía, y si no pudo obtener las respuestas que deseaba. Me encantaría ayudarte.
Me gustaría investigar para ver qué sucedió con nuestro equipo y brindar toda la ayuda que podamos. Estamos más que felices de abordar cualquier problema que tenga.
Por favor, envíeme un correo electrónico para que podamos ayudarle más. ¡Asegúrate de hacer referencia a tu reseña aquí!
Nos esforzamos por brindarles a los clientes una excelente experiencia en nuestro sitio, así que háganos saber qué podemos hacer para que obtenga una calificación de 5 estrellas.
Saludos,
Ángela
Atención al cliente de JustAnswer
AngelaWS@justanswer.com o 800-808-0645 ext. 28
Hello Anita,
Although we do not speak your language, we can use Google Translate (http://translate.google.com/) to communicate with each other.
I'm so sorry for any inconvenience and confusion about the membership charges, and if you were not able to get the answers you wanted. I would love to help you out.
I'd like to investigate to see what happened with our team and to provide any assistance that we're able to. We're more than happy to address any issues that you have.
Please send me an email so we can assist you further. Be sure to reference your review here!
We strive to give customers a great experience on our site so please let us know what we can do for you to earn a 5-star rating.
Best regards,
Angela
JustAnswer Customer Care
AngelaWS@justanswer.com or 800-808-0645 ext. 28
Mi hanno aiutato ha comprendere un problema di riscaldamento liquido,bene
Sehr nette Arzt. Er wirkte sehr kompetent und konnte mich beruhigen.
Den booking nummer jeg kan ikke åbne min billet bookingnummer er *******617
Hello,
We're sorry for the experience that had on the website. I would love to help you out.
If you send me an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
.הגעתי בטעות לאתר {סיפור ארןך}וחוייבתי.לאחר התכתבות באתר שלכם זוכיתי והבינו את המצב שנקלעתי אליו
Hello,
Thanks for reaching out to us at JustAnswer!
We recently received an inquiry from you and we would love to help you out. If you could provide us with more details about what you're experiencing, we'll do our best to find a solution for you. Of course, if you would rather talk to us directly, you're welcome to call us toll free at the phone number found here: http://ww2.justanswer.com/phone
Our Customer Service Team is available 24/7 and we'll be happy to assist you in any way that we can.
If you feel you have contacted us by mistake, please disregard this email.
Have a wonderful day.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
我是一个刚退休的人,曾经在邮局工作20多年。我是在1989年移民到美国来的,虽然已在美国居住了三十多年,但对美国的各方面了解还不够,还需要学习。
Мене ошукали на гроші шахраї. Мені допомогли скласти заяву до поліції!
Excelente resolvió todas mi inquietudes me encanta esta aplicación
Fraudsters, Fraudsters, Fraudsters, Fraudsters, Fraudsters, Fraudsters, Fraudsters, Fraudsters, Fraudsters, Fraudsters, Fraudsters, Fraudsters
Hello,
We're very sorry to hear that you feel that way.
Is there something we can do to assist you and earn a 5-star rating? Please reach out to our customer care team at solutions@justanswer.com or you can call us directly at 1-800-905-0124 (Available 6 am to 9 pm PST). Ask for our admin team and reference your review here on SiteJabber.
We look forward to hearing from you.
Best regards,
JustAnswer Customer Care Team
I'm caring for a loved one going through emotional challenges that caused medical complications. Most providers just see one or the other and want to treat only half the person. Dr. Shrink provided all encompassing information. I feel they did so in a very life- saving, dignity preserving way!
I was able to ask & had received some great advice to what is the next step in this neighbor war,, as we both have a surveyed the land an have 2 different lines. However the PBS we had done matches the deed, so now it will be up to the courts to decide 🙏 praying that good over evil will win... either way this site help out a ton for I was at what seemed like a dead end... 💀 Thank you for the live chat availability & connecting me with A live person... Happy Easter
A very pleasant gentleman with 51 years responded to my call at almost 9pm on Saturday night. He diagnosed the issue. That information was essential in the technician who came to correct the problem. Due to the info Tim gave me, the technician found and replaced the faulty wire within 20 minutes. A/C working properly ever since. Thank you, Tim.
Candice was very well informed pertaining to my issues. She helped me understand better the situation at hand. She definitely helped put my mind at ease a bit until I can visit with a lawyer. Highly recommend.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at support@justanswer.com or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Thank you for reaching out to us, and for your interest in becoming an Expert on the site! If you'd like to apply, please visit the following link to begin the application process: https://era.justanswer.com/ Once your application is submitted, you will receive a follow up E-mail with the next steps in the process. If you need assistance with the process please send an email to expertrecruiting@justanswer.com or expertsupport@justanswer.com. Best regards, Meg at JustAnswer Customer Care MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Franklin, I would be happy to answer your question for you, but I need to be able to look up your JustAnswer account so that I can see what is going on. Please reach out to me privately by sending an email to MegMK@justanswer.com or by calling 1-800-808-0645 ext. 55. Best regards, Meg at JustAnswer Customer Care
Answer: Hello and thank you for your question. All of the Experts in our legal categories are real attorneys and have had their credentials verified. All Experts must pass a rigorous entrance process. This ensures that you get the most knowledgeable, trustworthy help anywhere on the Internet. Additionally, we have an ongoing Quality Assurance program that oversees the Experts. I hope that I have addressed all of your concerns. Feel free to contact me directly if you need further assistance. Best regards, Meg at JustAnswer Customer Care, MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Bill, thank you for your interest in JustAnswer. Please visit the Home Page of our website and scroll to the bottom, then look for the Careers link under the first column called JustAnswer. Best regards, Meg
Answer: Hello Carolina, We are based in the United States, but the website is available worldwide. Let us know if you need any further assistance. Regards, JustAnswer Customer Care
Answer: Hi Mary, You can cancel form the My Account page if you are logged into your account. If you are having trouble finding the option or navigating the site. Just give our Customer Care team a call at 1-800-509-5721 or send us a note at support@justanswer.com Regards, JustAnswer Customer Care
Answer: Hello Bob, Thanks for reaching out with this question. Yes, that is correct:) From the comfort of your home you can communicate with verified Experts in about a dozen different fields, 24 hours a day. If you're on the go, you can also use the mobile application to post a question and you'll typically receive a response within minutes. All for one low monthly fee. Please feel free to visit the site at www.justanswer.com and check out our $5.00 free trial. We look forward to hearing from you. Regards, JustAnswer Customer Care
Answer: Hello George, Thank you for contacting JustAnswer and for your interest in becoming a member. Membership pricing varies and each customer is presented with a customized option based on their needs. The membership is available to you once you post your first question and typically varies between $30 and $60 per month. Please let me know if there is anything else I may assist you with and I would be happy to help. Regards, JustAnswer Customer Care
Hello,
We're sorry for the experience that had on the website. I would love to help you out.
If you send us an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
Translated:
Hola,
Lamentamos la experiencia que tuvo en el sitio web. Me encantaría ayudarte.
Si nos envía un correo electrónico e información adicional sobre su problema, estaré feliz de revisar su cuenta y trabajar para abordar cualquier inquietud pendiente.
Atentamente,
Ángela, JA Atención al cliente
AngelaWS@justanswer.com 800-808-0645 ext. 28