Overview
JustAnswer has a rating of 4.3 stars from 9,731 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
I'm very happy to solve my questions and in confident manner thanx and answering all my questions and tell me sone advice wat to do next
I've been happy with the quick responses that I have had in receiving answers for my questions. I have learned alot in my purchasing for resale..
I would like a refund my card was charged $50.00 when the subscription was $5
I am trying to find out about my family. The help zI have received continues to be fantastic. It reinforces my desire to find out more.
The technician / mechanic was knowledgeable about my tractor and his response was very prompt
Great help thanks so much for helping me get my AC running as I live in South Carolina and it very hot.
Deb
Their were techical difficuties that caused delays but Legal Eagle was very kind, professional and informative.
Dr Laura's advice to help my dog quickly and clearly and was reasonable.
Very good service and would use again as was very helpful and easy to follow
Was campletly lost trying to retrieve forgotten
Hello David!
Thank you for your review.
It sounds like you had an excellent experience with the Expert that you spoke with, but it seems like you might have clicked the wrong star-rating. We'll reach out to you privately to see if we can be of any assistance.
Please let us know how we can earn 5 stars from you in the future.
Best,
JustAnswer Customer Care Team
Great service, great service, however, $37 for a long distance teelphone call seems a "little" over the top. Cheaper for me to call you.
Hello,
We're sorry to hear about your experience in using the site. I would love to help you out.
If you send me an email with additional information we're happy to take a look at your account, and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
My questions were answered thoroughly and quickly. Greatly Appreciated!
Good advice. Straight forward in plain easy to understand the answer I needed.
Isaac gave me excellent suggestions for handling my situation, which I have already acted on.
Hello,
We're sorry to hear about your experience in using the site. I would love to help you out.
If you send me an email with additional information we're happy to take a look at your account, and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
I love this website-helpful and friendly. I am very happy with the responses. The staff is very friedly!
Answers very clear and easy to follow thank you. Very helpful
Answered quickly and gave me great advice regarding a purchase of a car.
I didn't worry about driving around to consult with the Doctor but I got guidance which I think will help me to.
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We're sorry to hear about your experience in using the site. I would love to help you out.
If you send me an email with additional information we're happy to take a look at your account, and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28