JustAnswerReviews 12,211

The process was quick which is what you need if you have a pup emergency. The Vet was thorough and gave great advice! I will use this service again if needed.

The representatives were quick in responding to questions I asked and made certain I understood their answers.

I operate a vintage and antique store. I acquire pieces that requires background info and value in order to provide details to clients. The valuators have been a great help in providing this important info which has been integral in growing our business. A huge thank you to James and Michelle for their expertise with vintage and antique items.

The questions I asked were answered very well, easy to understand, directions they gave me were easy to follow.

Needed help changing my address and phone number since I couldn't log in. Returned my call fast and was given the proper numbers to contact SS

The dr. explained everything I needed to know so I felt that my dog was safe and will not suffer any bad effects

It was fast simple and easy. Told the expert what was going on, I love the fact that I was able to send him, videos and pictures. Seriously great app!

My experience was good. I just recommend that if you are not savy with technology I would go with the phone conversation instead of typing. Other than that it is a great way to get the right info on your vehicle.

I lost my find phone app. I went to the apps store to put it back. I ended up being charged. I went to google and was redirected to Just/Amswer. It turns out there are 2 icons the same in the apps store so with help from just/answer I had picked the wrong App.

This service was great. I had legal questions that were weighing heavily on my mind and did not know how to get help. I wrote out the question and was called on the phone within 30 minutes. All my questions were answered and I felt so much better.

The tech was able to guide me thru the steps needed to get the hacker out of my pc and get me a better antivirus program.

I spoke with Woody463 who was very patient and knowledgeable. He walked me through the process and we quickly determined what the issue was. He sent me a link for the transformer needed and also advise me that this site has a ton of other experts and in different genres that are available for help! It was a pleasure speaking with you today, Woody. Thank you for your help.

Tamir could not fix the lousy experience I. Had with Fracture Support but his support was exemplary
Thanks for great service

Very pleasant & helpful, I appreciate your help & information, ty!

I had several questions about my citizenship eligibility and Mr. Senmartin has responded patiently and clearly to all of them. The communication was also quick and I felt understood and supported.

Expert was informative, quick, polite, and thoughtful. In addition to answering my basic question asking for a valuation of some china I inherited, Luke offered some suggestions for a path forward. Hopefully, my assessment will be as positive after I follow up with the recommendations.
That said, I found using JustAnswer to be little disconcerting to use - I got communication from JustAnswer simultaneously through the website, through text message, and through email. Initially, this was confusing (not a good first impression). It appears the communications are synchronized with each other, but I don't know for sure. I have responded twice for request for rating.

So fast with an answer and help moving forward, Luke gave an opinion of the best way to sell my desk

PC would not boot properly. Boot up fladh drive was 200 km away. Was on hold a few minutes, a few more minutes to het connected with Cal. They had a logical series of things to do, the first step worked. Whew!