JustAnswerReviews 12,213

Justin was easy to work with. Helped me find a solution quickly that didn't cost me anything, like if I would have taken it in.

My neighbor's security cam is angled more into my yard & driveway than it is onto our shared driveway. There is no notice posted that states we are under surveillance. I feel that he is spying on us and this is an invasion of my privacy.

I have been unable to reach my local vet for several days following a c-section on one of our cows and I had been battling some challenges with the outer layer of hide getting infected and not healing correctly. I was able to get the assistance and answers I needed in a timely manner. Excellent resource and I am grateful for the availability.

I have a feral cat - completely feral - who had lost her sight. I do not know the cause, only that she didn't show up for food for over 2 days. I did look for her but figured she was gone. When she did return she was thin and wobbly - didn't realize the blindness until later as I cannot get close to her.
Sorry to wax-on here, but what developed is important.
She ate heartily and had gained strength and continued to enjoy life. However, I began to see something around her eye area. Today I was finally able to get a picture of her face only to notice a severely displaced eye.
Contacting JustAnswer was a good thing.
They were quick to find help. And the Dr who contacted me was an amazing help. Kind, considerate, caring, and extremely helpful.

My only displeasure was that the cost was stated to be $1. When I went to pay, it said $30.
Now I need to learn if this is a recurring charge or a one-time.
They need to do better on disclosing the real charges for their service.

While the service I received was great - the way they did not share proper cost needs greater attention.

I would certainly use them again. Quick response and friendly.

The gentleman was very quick and got straight to the problem.

I was told that I would pay a dollar for an answer and be able to cancel to get my 46 dollars back. Instead you charged me right away. I was able to cancel but you kept my 46 dollars anyway.
I would never use your service again.

Extraordinary willingness to help and try to mention possible areas where to disconnect Sensors and modules

My dog chewed into an oxygen absorber. When I put those details In there was an online response saying consequences could be severe. However after paying to speak to the vet (£35) I was told the dog would be just fine.

Was quite happy after talking to attorney James. He provided good advice for the subject matter.

I had a good idea of the answer to my question within 10 minutes from beginning to end. The attorney asked if I understood instead of just giving me definitions.

Just dewinterized, not getting hot water. Wanted to make sure the valves were in the correct position. Had to reset outside under the paleness, now waiting to see if it worked.

I had seen a similar question from another person and wanted to follow-up with a similar question. The expert appraiser did a great job once I uploaded some photos. Nice work.

I didn't have a good experience. I got the royal runaround and got nothing resolved, I sat on hold far to long and when someone did answer they sent me to someone else till I couldn't take it anymore

My rep Jins was excellent. He's smart and quickly understood my problem. He's patient and I love the fact that he took control of my computer and made changes. It was a lot of work but he got it done. I've living with a screwed up Outlook for over a year and finally I couldn't take it anymore. Jim's has my highest recommendations and many thanks!

I was aligned quickly with an attorney with expertise in Copyright law and Fair Use doctrine. His response was very detailed and answered all my questions and addressed my. Concerns,

I REALLY like that I feel safe to ask questions and not feel like I'm being treated as a dummy. They are friendly, knowledgeable and encouraging. This last visit, I like his honesty that what I thought was not accurate and was very good giving me an education.

Ian was patient and very helpful. I had very little info about my lock, just a photo. He researched and made calls to figure out what I had and how to reset it. Amazing!

Wendy answered my questions and gave proper Information in how I could protect myself from future related issues regarding my question.