Judaica Web Store

I TOTALLY WISH THAT I WOULD HAVE SEEN ALL THESE BAD REMARKS ON JUDAICAWEBSTORE. EVERYTHING THE PEOPLE HAVE WROTE ON THE SITE IS TRUE. I ORDERED SOME WINE WHICH I COULD HAVE BOUGHT ON LINE FOR ONLY $15.99 WHICH I PAID $24.99 AND ALSO PAID THE ANOTHER $1.55 EXTRA. I HAVE E-MAILED THEM SEVERAL TIME AND GOT NO ANSWER. I BELIEVE THEY SENT ME THE WRONG BOTTLE OF WINE. THEY ARE GOING TO REAP WHAT THEY HAVE SOWN. GOD KNOWS WHAT THEY ARE DOING AND THIS IS WRONG.

I had ordered the candlesticks as a group gift for my daughter's shower, which had to be postponed along with her wedding due to Covid 19. Also, because of the virus, I have been temporarily laid off from work and am living on a very tight budget, as many people are these days. Since the candlesticks were $700 CAD, and I had paid for them in advance of the upcoming shower, expecting to be reimbursed, I requested that I be allowed to return them without a 15% restocking fee due to these extenuating circumstances. I was willing to pay the shipping charge back to Israel, and I would reorder them again next year. They suggested I keep the candlesticks since I would have to pay for shipping again next year and I was told that they would not accomodate my request to waive the restocking fee. I was disappointed that this company, under these circumstances, did not have more compassion and understanding of the situation. My daughter had chosen many items for her registry from JudaicaWebstore.com and she has now removed them and will shop elsewhere. We don't want our guests to have any more issues with these thieves!

I ordered a Father's Day Gift on June 9th and even paid for the EMS (global/express 2-4 business days shipping) and it's Father's Day, June 19th and I have no gift for my dad. I haven't even received my shipping order email so I can tract the order. I should have read the reviews before I made the purchase. I had no idea, this was my first time using them. So disappointed! I have already sent an email to their customer service but haven't heard back from them yet. TERRIBLE! TERRIBLE! TERRIBLE! I'm never using them again!

I have ordered things red string bracelets from Judaica webstore for years and they usually fall apart fast but they were so pretty I kept ordering. Until the last one I ordered was the wrong size. I returned it exactly according to their instructions. It was sent by air and arrived in Israel in 3 days. A month later I asked them and they said they hadn't received it. I told them it went to Tel Aviv and my post office in the U.S. said that was where it went. Ben, who I was told to return it too, then said, oh, that is our sorting center, we should receive it shortly. Another month went by and they still stopped responding altogether. I advise anyone NOT to trust them. A lot of items are inferior and the ones that look good, are very expensive. If you ever return anything do not expect to get it back. They tell you what the actual value is and then they expect you to insure it and get your money back that way. The insurance is often more than it costs for the item, shipping back and forth, it isn't worth paying for. Don't trust them.