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J.R. Dunn JewelersReviews 2,541

4.9

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From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9
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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

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Sanford K.
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I ordered an item for my wife for our anniversary
January 16, 2018

I ordered an item for my wife for our anniversary. It was delivered on time on the requested day beautifully wrapped with a professionally scripted accompanying card. My experience with J. R. Dunn was exceptional, their service top notch, and I would definitely recommend them to anyone looking to buy quality jewelry at a reasonable price.

Date of experience: January 16, 2018
Martha L.
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Always a real pleasure!
January 16, 2018

Always a real pleasure!

Date of experience: January 16, 2018
Sleiman E.
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Discount of 18% really helped
January 15, 2018

Discount of 18% really helped

Date of experience: January 15, 2018
Amy J.
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It was a excellent experience and corresponded about my purchase with a very nice man in Florida.

Date of experience: January 15, 2018
MJ B.
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Steve was very helpful, and I was very pleased with my purchase. Thank you.

Date of experience: January 15, 2018
Rylee B.
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I was very pleased with my shopping experience with J.R. Dunn. I ordered an item as a gift for Christmas and the customer service representative was very courteous and extremely helpful. They also made sure to take extra efforts to make sure the gift arrived in time for the holidays.

Date of experience: January 12, 2018
Erin S.
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January 12, 2018

Date of experience: January 12, 2018
Paula M.
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I ordered this John Hardy necklace because I'd been considering it for months. When you had it for sale, that made my decision easy! I have confidence in your website because I've ordered before.

Date of experience: January 11, 2018
Tim H.
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Very pleased with the overall service, price, and product. I 100% will shop with you again!

Date of experience: January 11, 2018
Cary D.
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It was easy and delivery was secure
January 11, 2018

It was easy and delivery was secure.

Date of experience: January 11, 2018
Andrea Y.
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Someone sent an email to remind me I had a small credit. That triggered the sale along with a great coupon.

Date of experience: January 11, 2018
Deepak B.
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They're quite good but should reduce the shipping costs imposed on customers.

Date of experience: January 11, 2018
Tara O.
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January 10, 2018

Date of experience: January 10, 2018
Lee D.
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Thank you for a great experience
January 10, 2018

Thank you for a great experience. Although the ring I purchased wasn't available right away JR Dunn made sure it came was soon as available and the customer service communication is exceptional. I would not hesitate to purchase from here in the future.

Date of experience: January 10, 2018
Estill M.
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Beautiful piece
January 10, 2018

Beautiful piece. Your's is the only high quality piece I could find. I am not price shopper and wanted something that was substantial enough to last a lifetime and be a constant reminder and acknowledgment of my faith.

I wore a standard issue Episcopal service cross through my combat experience in Vietnam. I never considered it a lucky charm an it wasn't: in light of my combat wounds. Wearing such a significant sign always reminds me on the love and faithfulness of God. The cross I received from you will serve me for the remainder of my life.

Sincerely,

Estill Mitts
(Back then of 3rd Battalion, 5th Marine Regiment, 1st Marine Division) "get some)

Date of experience: January 10, 2018
Whit W.
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The highest quality jewelry at the best price
January 9, 2018

The highest quality jewelry at the best price. And fast shipping!

Date of experience: January 9, 2018
ursula m.
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I will shop again
January 9, 2018

I will shop again. They have alot of nice stuff.

Date of experience: January 9, 2018
Katie L.
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I love J
January 9, 2018

I love J. R. Dunn!

Date of experience: January 9, 2018
Michelle D.
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I hadn't heard of JR Dunn prior to this purchase so was slightly hesitant to order a piece of jewelry but they offered 15% off the first order and free overnight delivery so I went for it- couldn't be more pleased - everything exactly as expected. I will use them again.

Date of experience: January 9, 2018
Roger N.
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Please see my comments provided on the item
January 9, 2018

Please see my comments provided on the item. Summary in a word: OUTSTANDING

Date of experience: January 9, 2018