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J.R. Dunn JewelersReviews 2,541

4.9

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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

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Kristi H.
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Happy to find good supply of the fope brand
April 18, 2019

Happy to find good supply of the fope brand.

Date of experience: April 18, 2019
James H.
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Very nice shopping experience
April 18, 2019

Very nice shopping experience

Date of experience: April 18, 2019
Lori K.
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Website did not state that the product was not in stock when I ordered it. The next day I received a nice email saying that it was not in stock, but would be ordered that day and it should take about 2 weeks for me to receive it. To my surprise, it arrived much sooner than that. I appreciated that someone took the time to send me a personal email to notify me of the delay.

Date of experience: April 18, 2019
DiHayes D.
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Have done so above
April 17, 2019

Have done so above

Date of experience: April 17, 2019
Gary T.
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Haven't opened it yet
April 17, 2019

Haven't opened it yet - a gift for Mother's Day. Based on past experience I expect everything will be great.

Date of experience: April 17, 2019
Mike C.
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Excellent Experience
April 17, 2019

Excellent Experience

Date of experience: April 17, 2019
Lori M.
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Excellent Service
April 17, 2019

Excellent Service

Date of experience: April 17, 2019
Moti B.
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Cheryl Thanks for all your help
April 17, 2019

Cheryl Thanks for all your help. Ir was brilliant as usual.

Date of experience: April 17, 2019
yvette v.
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Excellent follow up
April 17, 2019

Excellent follow up
Gorgeous products

Date of experience: April 17, 2019
Carole M.
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Very helpful
April 17, 2019

Very helpful. Steven is wonderful and does a fantastic job of answering questions plus
He is very patient.

Date of experience: April 17, 2019
VALFERO A.
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Excellent quality merchandise and great customer service!

Date of experience: April 17, 2019
DY F.
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Great service, quality dealings with a jeweler that you would expect.

Date of experience: April 15, 2019
BLAKE F.
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Happy
April 15, 2019

Happy

Date of experience: April 15, 2019
Guest F.
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It was a pleasure shopping at jrdunn, the customer service was amazing

Date of experience: April 14, 2019
Kay H.
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Great selection of jewelry.I really appreciated the 10% discount, too! Thanks! The bracelet arrived before had expected it, but, that was great! I had to be there to sign for it. It was extremely well wrapped...very secure. I was impressed. I received excellent Customer Service from JR Dunn. I would not hesitate to purchase from them again. I highly recommend!

Kay H

Date of experience: April 13, 2019
Ariel B.
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Purchased from this site because of ebates promotion.

Date of experience: April 13, 2019
Lisa O.
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You can tell that this is a family business
April 12, 2019

You can tell that this is a family business. Department stores rarely care about repeat customers, but because of my experience with J.R. Dunn, I will always come back. These guys (& gals) know the importance of good service!

Date of experience: April 12, 2019
May M.
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None
April 12, 2019

None

Date of experience: April 12, 2019
Nancy S.
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Experience was awesome...
April 11, 2019

Experience was awesome...amazingly quick shipping! Love my earrings!

Date of experience: April 11, 2019
Joseph C.
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Affirm is great
April 10, 2019

Affirm is great

Date of experience: April 10, 2019

From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9