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J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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Happy to find good supply of the fope brand.
Very nice shopping experience
Website did not state that the product was not in stock when I ordered it. The next day I received a nice email saying that it was not in stock, but would be ordered that day and it should take about 2 weeks for me to receive it. To my surprise, it arrived much sooner than that. I appreciated that someone took the time to send me a personal email to notify me of the delay.
Have done so above
Haven't opened it yet - a gift for Mother's Day. Based on past experience I expect everything will be great.
Excellent Experience
Excellent Service
Cheryl Thanks for all your help. Ir was brilliant as usual.
Excellent follow up
Gorgeous products
Very helpful. Steven is wonderful and does a fantastic job of answering questions plus
He is very patient.
Excellent quality merchandise and great customer service!
Great service, quality dealings with a jeweler that you would expect.
Happy
It was a pleasure shopping at jrdunn, the customer service was amazing
Great selection of jewelry.I really appreciated the 10% discount, too! Thanks! The bracelet arrived before had expected it, but, that was great! I had to be there to sign for it. It was extremely well wrapped...very secure. I was impressed. I received excellent Customer Service from JR Dunn. I would not hesitate to purchase from them again. I highly recommend!
Kay H
Purchased from this site because of ebates promotion.
You can tell that this is a family business. Department stores rarely care about repeat customers, but because of my experience with J.R. Dunn, I will always come back. These guys (& gals) know the importance of good service!
None
Experience was awesome...amazingly quick shipping! Love my earrings!
Affirm is great
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/