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J&P Cycles has a rating of 4.6 stars from 4,015 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good experience. J&P Cycles ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
19,317 reviews
I lost a grill cover on one of my lowers late last season so decided to go with these to give me more visibility. Watching videos and reading instructions it took me just over 2 hours to install. I could easily do this under an hour next time. They light up well, look great, and hazard/turn signals change to amber and flash accordingly. Haven't got the bike out for the year yet but I'm sure they'll light the way.
Will provide me with a refund but I have to pay for shipping back from Canada which is about 1/2 the cost of the order. Can not afford to fix J &P Cycle mistakes. Their boots are sized wrong and jackets do not fit. Horrible experience. Letting all International people know not to shop here as a courtesy. I am stuck with $300 USA funds and $60 CA customs fees of junk.
All well except finding detailed information on this item was impossible to find on your site. Almost stopped me from ordering from you as I couldn't locate manufacturer's website to get the details. I finally found enough info on YouTube to order the light and onc eit arrive it included a very nice installing reference sheet that had all the info I wanted on 1 page. Please do more to allow us to see details of product, manual or installation sheet or other...Larry
Heard goods things from other riders.
Very good, extremely helpful staff.
The baffles required were not in stock, so they suggested shipping them from another store to the hotel where I was staying, ensuring delivery would be made before the end of my vacation.
They arrived promptly and well packaged, with clear information on the labels.
The vance and hinds guy suggested them
The UK are introducing new sound laws for motorcycles, so quiet baffles were needed to meet the sound requirements.
I purchased 2 levers and was a little bit confused that in the first package only the brake lever was found, but a couple of days later a second package arrived with the clutch lever.
Sadly I realized in the product description of the manufacturer that I may need a small screw called brake piston pusher or something similar. This was not mentioned in your product description if I recall well. I purchased this part directly at the manufacturers online shop an got it also fast delivered.
I passed this morning in front of the Scottsdale shop
To upgrade my bike
I passed this morning in front of the Scottsdale shop
To upgrade my bike
Impressed with both products! The DOT4 brake fluid performed flawlessly, ensuring smooth braking. The Honda spray cleaner effortlessly removed dirt and left a glossy finish. Plus, the price was unbeatable compared to Amazon. Highly recommend!
Because I have a RidersPlus subscription
I was performing a brake cable extension so I needed to replace the brake fluid
OEM windshield for 1997 Hugger Sportster. Perfect fit. All holes lined up. Very happy wife. Looks great so I'm happy. Regulator for 1999 Suzuki GZ250, that baby is charging now!
We have 5 motorcycles and 2 4-wheelers, J&P has a good selection, easy to find parts, easy ordering, good delivery.
Decent prices.
Be been using J&P Cycle for many years. Most of the time happy. This order I bought a brake line for my 1989 FLH. It came in fast but when I took the old line off it was to short. Now I know working on these old bikes can be a pain so not really upset. Just wish there was a better way to dugout the parts I need.
I can shop anytime of the day, website is good. Prices are great!
The line I purchased showed two hoses when in fact there’s only one. That’s Okay. It’s braided stainless and that’s why I bought it.
It was tough to find a matching set of tires for my unique Scrambler, J&P had them in stock but they were two years old via date code, Im confident they will ride the same as newly produced ones.
Availability of products
Brand names and free shipping
Sissy bar arrived in plastic with protected padding on important parts. Install instructions had good picture diagrams and install took less than 5 minutes.
Best price I found for the sissy bar I wanted.
Old lady needed a sissy bar.
Almost always find what I need. Wish some of the descriptions were a little better but I can usually get it figured out or chat with someone. Overall buying part with J&P has been easy and reliable they've helped me keep my '86 Sportster on the road.
I order almost all my Harley parts with J&P
Needing to replace the old ones
When you try and use a device such as an IPhone with IOS, the site is limited and frustrating. You pick the vehicle you are searching parts for but when you select the parts the selected bike is erased and gives the whole parts list for every motorcycle. On the actual website the side Llosa allows you to stay within the selected bike. This doesn't exist in the IOS version. Very poorly designed platform!
Selection and shipping are great. But at checkout online I don't know how I'm supposed to put in my 15% off code when there's no place to enter a coupon code.
Since Sturgis J&P Cycles is all I use primarily when ordering parts for my bike
Ordered it a month ago and just now received it, long wait time, not happy about that but product is good 👍
Very well, answered my questions
Usually very little wait time- not this time 👎
Easy navigation, found what I wanted, and ordered in less than 2 minutes.
Ordered monster sucker air cleaner and FP3 programmer and received in about 3 days. Also ordered mufflers at same time spent over $1100 and thousands over the years. They sent wrong air cleaner talked to them they said they would process an exchange and get it out to me. After not seeing it sent 4 days later called they told me then would have to send other one back before they shipped new one. Their policy use to be they would send new item and a return label in box to return wrong item. A tway nailed there item back then a day later get an email saying my new order would be shipped the following day. They charged me an additional $35 and sent it slow as they could a week to receive replacement. Have bought my last parts from them will be buying from Dennis Kirk or Revzilla in the future. Worst customer service ever
I bought an air breather kit while on a Florida trip. Sale went well. Then I found that it had to be returned two days later. It was not touched. You should have seen the attitude I got with that return. It was enough to keep me from shopping there. Bye Bye. JP..
I received the wrong part in my order, and jp cycles corrected it immediately. Worth noting that I got an American service rep and didn't have to wait on hold!
Quickly picked up, and did not make me send back the wrong part before sending me the right one
Had my part at a good price
I needed a new rotor
Measured my husband multiple times, went by sizing chart and the jacket was still way too small. They run really small.
Husband liked them
Husband chose it
Very satisfied with my purchase. It was exactly what I needed. Fast delivery I always go to j&For quality service.
I always go to j&p for quality equipment
It was exactly what I needed
Cant wait to hook it up on my trike. Looks like it will blend in really good with the theme.
The part was packed in Spain and was not what it was supposed to be, Customer care took good care of returning and refunding.
Just checking you guys out will see how it goes I have been trying to find a company to take care of my needs for my bike and so far ya are doing great
I sent a email to you about a part I plan on getting and you guys responded fast and showed me the part number
You popped up on phone while searching for parts
Need part mine was damaged by a rock
You popped up on phone while searching for parts
Need part mine was damaged by a rock
Through a chat about the grips I ordered I was told they would work for a single cable application. Then after I placed the order they emailed me to say they misinformed me that those grips would not work. I could not stop the order but after receiving them I found out they do work for single or double throttle cables. Am very satisfied with the purchase.
Good
Preferred aftermarket parts
Personal preference
Overall good service, didn't receive email on shipment date,like was told,but overall good 1 of employees after I emailed did get back and cleared up the issue
Had issue with shipment date,and he informed me of
Decent price and product
What I wanted,and good price
Fantastic customer experience including the chat line. The only thing I'm not convinced about is JP charging Australian GST (goods and service tax) from time of order to time of delivery in Australia was 5 days (unbelievable!)
Whilst I did not like the answer provided (still unconvinced about JP collecting Australian Tax) the service was very good
Have used JP for 20 years
I needed new black Highway pegs for my yet to arrive Indian Challenger Elite.
Have not put it on my bike yet. I don't have 50 characters to add. Man of few words.
They have what I need and not to bad on price
Good reputation
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
