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Jotform

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Illinois
1 review
0 helpful votes
Follow Rickie J.
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Easy to use!
August 30, 2016

Here at quartermax.com we have had much success utilizing JotForm to help us manage our ever growing mailing list. JotForm offers many customizable templates to choose from that are easy to create and use for your business. Check them out at JotForm.com, we give them 5 stars!

Quarter-Max Chassis & Racing Components

Date of experience: August 30, 2016
Illinois
1 review
0 helpful votes
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Easy to use, Robust
February 2, 2019

Jotform is very robust and feature-rich platform for creating forms for a variety of purposes. I think it's very intuitive and easy to use. Making formulas can sometimes be confusing, but it's still a spectacular platform.

Date of experience: February 1, 2019
Idaho
1 review
1 helpful vote
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Jotform Online Forms
September 28, 2017

I have started preparing for an arts and crafts fair next summer and really wanted to make the registration process online. I tried several different products, but when I found Jotform I knew I had the right one! There are many different widgets you can use, the forms are super easy to create, you can embed pdfs, jpg (in my case for a booth layout map), links so that vendors can fill out state sales tax forms directly online and then upload them to my registration form, and many other wonderful features. Jotform works will with many website products (Squarespace, which is mine, is one of them) and you can create online payment forms as well! I am currently using the "free" version (which has all the features, just a more limited submission amount) but am thinking that I could even pay the $19.99 per month for just the months that we are registering our applicants. I LOVE this product!

Date of experience: September 28, 2017
New York
1 review
3 helpful votes
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If any company got it right the first time, its JotForm. Its easy quick to use, cannot complain. Its full of useful features. If it wasnt for JotForm we'd have to spend a few hundred dollars on a PHP form, that Jot Form has for free!

Date of experience: July 13, 2015
California
1 review
0 helpful votes
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Broken
April 5, 2023

Doctor sent me a form to fill out. The form will not complete correctly and my medical treatment has been delayed due to my doctor insisting on using jotform. I'm about to find another doctor.

Date of experience: April 5, 2023
Jotform S. Jotform Rep
over a year old

Hi Gladstone,
We're sorry to hear about the difficulties you've experienced with the form provided by your doctor. We understand how frustrating it can be when technology doesn't work as expected, especially when it impacts your medical treatment. We take these concerns very seriously and would like to help resolve this issue as quickly as possible. Can you please provide us with more details about the specific issues you encountered with the form through our Support Contact Form at https://www.jotform.com/contact/ so we can investigate further and work on finding a solution? We want to make sure you receive the care you need, and we appreciate your feedback to help us improve our platform.

California
1 review
5 helpful votes
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After you spend the time figuring out how to make the perfect form, I came back to my site and it said I was blocked. I made to 'forms' for two of my sites and JotForm thought I was 'phishing'? These peeps are obviously not concerned about making a good product. I'll return to EMailMeForm like we've been using. Don't say you have customer service when you don't.

Date of experience: February 22, 2015
Canada
1 review
7 helpful votes
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We used this form for our website for an art show and received 70 applications. When it was time to review them they were all missing and the support team could care less. We had to email each artist to get them to resend photos. It was a horrible experience. This is a untrustworthy company to say the least.

Date of experience: October 22, 2015
Arizona
1 review
0 helpful votes
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Jotform has proven an indispensable resource for creating online submission forms! I am a novice to creation of web pages, and could not conceive of how I would create an online space for people to submit responses via my web page. Jotform has an amazingly user-friendly format for creating elegant and highly functional online forms.

Date of experience: March 9, 2017
Croatia
1 review
0 helpful votes
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Jotform
January 28, 2016

I am now a Jotform user for a few years and the service is great. The themes are really easy to use and the forms easy to set on the website.
I can only recommend you the services of jotform.com - so you should try it and see for yourself.

Date of experience: January 28, 2016
Puerto Rico
1 review
2 helpful votes
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As a sales manager, I started using jotfom to get the data I need from my team and have it in a form that will be ready for data analytics. This has been a Godsend. Is so easy to use. I also use it for our marketing events with our customers.
For a person in business, definitively a tool that provide a lot of value!

Date of experience: June 12, 2015
Jotform S. Jotform Rep
over a year old

Hi Jose
Thank you so much for taking the time to write this review. We are happy to see that our tool suits your needs and that it makes your life easier.
Feel free to contact us at the support forum if you need assistance.
Cheers!

Florida
1 review
3 helpful votes
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Love Jot Form
July 15, 2015

Jotform makes my tasks easier. Plus they have the right templates for any business. I used their Whitepaper template and it was perfect. The customer service is prompt and gives understandable directions. Jotform is definitely my primary choice for web-based forms. All other options are inferior to Jotform. - JasonMKasper

Date of experience: July 15, 2015
Australia
2 reviews
2 helpful votes
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I am really impressed with jotform service. I needed to create some forms for the Grant application and I found designing these forms with jotform service is really easy. I am also surprised to see the features and add ons you can use for your form design. I used other services but I will recommended highly this jotform service.

Date of experience: August 11, 2016
Greece
1 review
0 helpful votes
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FANTASTIC!
April 8, 2017

The best free form builder out there, Hands down. If you want a complete, translated form for free without "Premium" restrictions, this is the one. My new professional booking form is bringing in more business and less phone calls! Love it! Take a look!
https://horseridingkos.wixsite.com/horseridingkos/booking

Date of experience: April 8, 2017
Pennsylvania
1 review
4 helpful votes
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I use Jotform for my business and it has worked out really well. Customers go to my website and get seamlessly transferred over to the Jotform and it looks like my own website with a similar look. From my customers viewpoint it's easy to use and they it helps me stay organized too. I would recommend it to anyone that takes orders regularly. You can check mine out at http://www.timothyink.com/home/order-page and click the order link.

Date of experience: July 31, 2015
Uganda
1 review
2 helpful votes
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JotForm forms creation helps you collect and organize information securely. It allows for payment collection and file upload, along with analytics.

Platforms and synchronization

Forms can be embedded in your website, or on Facebook and Tumblr. You can also embed them in iPhone or iPad, Android and Blackberry apps.

Compared to similar apps

JotForm is a serviceable application that provides WYSIWYG form design. It's not as flashy as Wufoo, but it gets the job done just as well. One big advantage is that they don't put ads on forms, even if you subscribe to the free version. You never have to worry about your customer's reactions to unexpected ads from your forms.

Date of experience: March 26, 2014
Mauritius
1 review
4 helpful votes
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I am so very deceived with jotforms... Great to use, easy to integrate but when you have finished your survey and having all information to analyse now, just try their visual report, soooooo amateur and inefficient. What is the use of allowing user to collect huge amount of data and then not being able to express them optimally. As mush as the facilities to create forms etc are professional, as much as the reporting is amateur :(! I am very deceived and would not advise to anyone sorry...

Date of experience: June 26, 2012
Italy
1 review
0 helpful votes
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For beginners it is very easy to use.It is a continuous discovery.
More you use it, the more easy, efficient and powerful it becomes.

For limited use (less than 100 responses each month) it is completely free and the bronze account is cheap and sufficient for 1000 responses each month (that is a lot!). I could not stay without it!

Date of experience: June 18, 2016
Iowa
1 review
2 helpful votes
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I'm convinced JotForm can do ANYTHING I want it to. I'm not a developer and couldn't write a line of code if it was the last thing I had to do, but once again I was able to solve another problem via jotform's platform.

The flexibility of the program is phenomenal and they are always updating the program to work even better. I could go on all day but to some it up: Try jotform for your survey needs it will excell past your expectations (and is leaps and bounds ahead of surveymonkey if you ask me).

Really my only suggestion at this point would be to improve the reporting feature. It's pretty clunky currently but we got it to work enough to suffice our needs.

Date of experience: September 9, 2014
Vermont
1 review
4 helpful votes
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JotForm doubled billed me and with the help of BlueSnap refuses to refund the double billing charges for 7 months. They offered three months credit... not good enough... The only way I could stop the double billing was to cancel my credit card. They selected different dates and different notices on my credit card. My accountant did not pick this us as double billing. I had notified them when they first started this and they continued to double bill on the same JotForm account number.

Date of experience: November 3, 2014
California
1 review
0 helpful votes
Follow Darlene B.
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Jotform is a robust for builder. It even offers 5 forms for free with a lot of features offered for free. Upgrade and get even more! I have used Jotform for years now and I highly recommend the form builder.

Date of experience: July 4, 2020

Overview

Jotform has a rating of 3 stars from 185 reviews, indicating that most customers are generally dissatisfied with their purchases. Jotform ranks 8th among Survey sites.

service
36
value
35
shipping
3
returns
4
quality
31