• Joseod LLC

Joseod LLC

Overview

Joseod LLC has a rating of 4.15 stars from 60 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joseod LLC most frequently mention customer service, and good quality. Joseod LLC ranks 19th among Custom Jewelry sites.

  • Service
    2
  • Value
    2
  • Returns
    2
  • Quality
    2
8
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What reviewers want you to know

Positive highlights

  • Very good customer service and the necklace is awesome.

Critical highlights

No critical highlights yet

How would you rate Joseod LLC?
Top Positive Review

“Just OK. Nothing special”

Zurriy L.
1/3/19

The website is OK. Products are just nice quality. People complain of shipping so I used express shipping and item came in 12 days. I'd recommend to anyone

Top Critical Review

“Extremely dissatisfied, if I could rate 0 stars it would be 0”

Kerri H.
5/7/19

I ordered from this company on January 14th expecting a 2 week delivery time. My order was a gift for someone intended to be given in February. I didn't receive it until April. I was given several different tracking numbers for my item, each one saying that the shipping company was waiting for the package to be delivered to them. I asked for a refund only to find out that I have to wait 3 months after not receiving my item to qualify for a refund. This company is a joke. Save your time, headache, and money.

Reviews (60)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (14)
Thumbnail of user zurriyl
1 review
0 helpful votes
January 3rd, 2019

The website is OK. Products are just nice quality. People complain of shipping so I used express shipping and item came in 12 days.
I'd recommend to anyone

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hello Zurriy. Thank you for your feedback. We are glad you love them, We will improve on our shipping next time

Thumbnail of user reviewf1
1 review
0 helpful votes
January 6th, 2019

I've bought 5 times here and they all arrived In timely manner. Only one was damaged in December but I got a replacement in January. Recommended

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hi
Thank you for always trusting us. We really appreciate it

Thumbnail of user makaylam11
1 review
1 helpful vote
April 2nd, 2019

I ordered at the beginning of the year and still have not got my order. After a email of complaint I was giving tracking number. For a month it has stayed in the same place. This is ridiculous and so disappointing

Thumbnail of user charlieb153
1 review
0 helpful votes
January 30th, 2019

It's really great, got a Carrie Style name necklace, a little delay with delivery, but awesome text feedback with customer support and so happy with final arrival of neat little package today, will shop again, thank you.

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hi Charlie. Thank you For your feedback. It's highly appreciated and thanks For your patience all the way.

Thumbnail of user shanicem5
2 reviews
3 helpful votes
February 10th, 2019

I placed My order 3 months a go and I did not get my order. The customer service contacted me and said there will be a replacement.
I did not get a replacement. They just refunded me. Not happy

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Thanks for your feedback! We apologize for the shipping delays

Thumbnail of user daylynnm
1 review
0 helpful votes
January 9th, 2019
Verified purchase

I ordered this for Christmas. It is very good quality. It looks fabulous! I would buy from Joseod LLC again. Thank You!

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hi Daylynn. That k you for your feedback and all your patience during the December period. We really appreciate it.

Thumbnail of user keving150
2 reviews
2 helpful votes
May 29th, 2018
Verified purchase

Greatest customer service and care. Products are very affordable and high quality. The shipping takes a while but it's worth it believe me

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Thank you

Thumbnail of user kerrih23
1 review
2 helpful votes
May 7th, 2019

I ordered from this company on January 14th expecting a 2 week delivery time. My order was a gift for someone intended to be given in February. I didn't receive it until April. I was given several different tracking numbers for my item, each one saying that the shipping company was waiting for the package to be delivered to them. I asked for a refund only to find out that I have to wait 3 months after not receiving my item to qualify for a refund. This company is a joke. Save your time, headache, and money.

Thumbnail of user niao3
1 review
0 helpful votes
January 19th, 2019

I ordered the bracelet to be written in Arabic but it came in English. It's great quality but I really wanted it in Arabic

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hi Nia, Thanks for your feedback. We are sorry about that. Probably the team could not find an Arabic word for it. Please send us the real Arabic text and we could try to fix things

Thumbnail of user robertb1414
1 review
0 helpful votes
February 4th, 2019

I am going to write a review about their referral program. I have not made a purchase here but I was able to get sales for them and earn commissions. The support is so awesome and the affiliate program is good. Although it needs improvements.

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hi RObert. Glad you loved our referral program. Thanks

Thumbnail of user auynah
1 review
0 helpful votes
January 7th, 2019

The earrings are really cute the perfect size for my 12 year old. She really likes them. They did take a little longer than expected so she didn't have them in time for the holidays but when they were delivered I Was pleased

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hello Auyna. Aww, Thanks for your feedback. I am sorry for the delays during the holiday period. But i am glad you love them

Thumbnail of user kimberliec1
2 reviews
2 helpful votes
February 4th, 2019

I have always wanted a necklace like this... and now I own it. I received it earlier than expected. All my friends want one too. Thanks. It was worth the wait

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Thank you for your feedback and patience. I really appreciate it

Thumbnail of user geenag
1 review
0 helpful votes
December 15th, 2018
Verified purchase

It's almost been 2 weeks and I haven't got an email that it has shipped yet. Takes longer than I expected.

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hi Geena

Thanks for your review. We mentioned on the website that orders on December will have a little delay due to holiday season. Do not worry you Will get a tracking number soon

Thumbnail of user emmaf80
1 review
0 helpful votes
February 5th, 2019

He product was exactly as it was presented when I received it. It came in A very nice little black velvet bag. I had a few questions that I emailed b/c it was a birthday gift. I was responded to right away. You won't be disappointed.

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hello Emma. Thanks for your feedback and your patience with us. I really appreciate

Thumbnail of user fl30
1 review
0 helpful votes
March 4th, 2019

Had I read the reviews before placing an order, I wouldnt have bought anything in the first place. I got a customized necklace 2 weeks before Christmas. It took over 2 months to be delivered. I wasn't expecting to receive my package before Christmas, but when I have to repeatedly email a business because there's no tracking information, and then when I finally get a response, the tracking information isn't updated, it's a little ridiculous. I definitely wouldn't recommend this company and I won't order any more of their products.

Edit: Yes I've already received my order, so obviously I don't have any concerns.

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hi thanks for your feedback. I highly doubt that we still have undelivered Christmas order. All December orders was delivered successfully.

Update: We ae glad to know you received your order and glad to know you have no concerns. We alo so apologize for the delays

Thumbnail of user ninal54
1 review
1 helpful vote
January 26th, 2019

I love Joseod. It's awesome and good quality. I live in the UK and I think orders take longer to arrive in the UK. I got mine after 3 weeks. It's awesome. Worth it

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hi Nina
Thank you for your feedback, We will work on improving our shipping time to the United Kingdom

Thumbnail of user tiffanym171
1 review
0 helpful votes
January 2nd, 2019

Don't ever order from here. I ordered two necklaces from this site in the beginning of November. Received ONE of them on Christmas Eve. This one was a present for my sister and it was supposed to have two names on the necklace... it arrived with only one attached to the necklace and the other other just loosely in the box. Ridiculous. The second necklace which was thankfully for myself arrived December 27 and it was fine. I now await for the replacement necklace for my sister... I'm going to assume I'll be waiting another month Don't order from here

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hi Tiffany. Thanks for your review. This happened on Christmas. Eve and we have said we will resend the items for the broken one. It is unpleasant that you left us a bad review its only January 3 and we are preparing to ship the first one that Got damaged.

Thank you for your feedback

Thumbnail of user jhonc15
1 review
0 helpful votes
January 2nd, 2019

I received mine in good condition and I am. Happy with the products. I will be back, I hope shipping will be faster

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hi. Thanks for your feedback

Thumbnail of user poojaj5
2 reviews
1 helpful vote
January 3rd, 2019

I love the items and it is at reasonable price. Just like everyone says. Shipping might be delayed but I paid for express and got mine.

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hello Pooja. Thanks for your feedback. We are always working hard to improve our shipping ETAs

Thumbnail of user jacobf72
1 review
0 helpful votes
January 6th, 2019

I boutht one. It took 2weeks plus to arrive mainly because of the handcrafting. But the quality is suburb. You can bath while putting it on

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hi Jacob. Thank you for your feedback

Thumbnail of user robinb318
3 reviews
11 helpful votes
March 14th, 2019

It was awesome. I was afraid tho at some point because of the production time. But it was worth the wait. It dosent rust or turn green. I don't regret waiting

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hi Robin, Thank you for your patience. We are glad you love the product

Thumbnail of user harirajn
1 review
1 helpful vote
January 9th, 2019

I experienced Excellent customer service from them. Good Quality products very professional in terms of work. And love their site very easy to navigate. I like their Free shipping and Easy return policy! Highly recommended. Had very good experience from them.

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Thank you for your feedback and recommendation

Thumbnail of user taylorp65
1 review
0 helpful votes
December 12th, 2018
Verified purchase

Great customer service! Really punctual on answering questions and concerns about the product or service that is being provided

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Thank you for your feedback

Thumbnail of user quinnw20
1 review
0 helpful votes
July 24th, 2018
Verified purchase

I must say it was well worth the wait! My bar necklace arrived today and it is absolutely beautiful! It commemorates my loved one so well! At first glance I had a tear in my eye! It is gorgeous and was very inexpensive. It doesnt look cheap and can be worn with anything! Will be shopping again! Thanks guys!

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Thank you Quinn! I am so glad you love it. Thank you also for your feedback!

Thumbnail of user derrekb1
1 review
1 helpful vote
September 25th, 2018
Verified purchase

I ordered within a 24 hour period to receive my purchase by a certain date, it has since then past with few up dates on tracking. I still haven't received.

Thumbnail of user josepho75
Joseph Y. – Joseod LLC Rep

Hi Derrek, Thank you for your review, Please note we do not control shipping and sometimes an item might take longer than we stated on our website, THis is usually caused by the courier in your country, We shipped your item on time and i believe it is in transit and will arrive soon!

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From the business

Joseod Specialized in making Custom Or Personalized Jewelry. It could be rings, Bracelets, Bangles, Necklaces and Even Photo Watches & Jewelry.

Business History

Joseod - A name derived from the name Joseph, Who is the owner. It has always been Jose's passion to create and derive things and this is a perfect opportunity for him to do so. Joseod is currently based in the Philippines but serves customers from anywhere in the world.

Today, with great minds and hard work we offer great ways to personalize jewellery and gifts including engraved necklaces, photo jewellery, engraved pictures and much more. Whether you are looking for the latest jewellery styles for yourself, or are trying to find the perfect personalized gift. We have lots of options to choose from.

Joseod specializes in a variety of jewellery and gifts for everyone in your life. Custom and personalized necklaces, bracelets, rings and even photo engraved jewellery. We are sure you will find a perfect option for everyone in your family - Made just for them.

Our direct to consumer model and approach allows us to create the most beautiful jewels and personalize them for our customers at ultra-competitive prices.

We know and hope you will enjoy and have an amazing shopping experience here with us. For us, Its Just About Our Customers! - This is our motto.

Company Representative

Thumbnail of user josepho75
Joseph Y.
Owner

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