Sitejabber Website Reviews and Complaints
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JobLeads is a digital career coach enabling professionals worldwide to get the job they desire.
Our mission is to digitalize all aspects of career coaching to make it accessible and affordable for every professional.

Never miss a relevant job with over 400,000 sources available.
Access every job from 45,802+ headhunters. Connect with all relevant headhunters in your field.
Access all job-seeker MasterClasses created by career experts. Attend all webinars to learn about every aspect of a successful job search.
Unlimited access to guides, workbooks, and powerful templates.


jobleads.com
Hamburg, Hamburg, Germany
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JobLeads Reviews Summary

JobLeads has a rating of 4.6 stars from 1,294 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobLeads most frequently mention customer service, good experience and constructive feedback. JobLeads ranks 8th among Career Advice sites.

service
196
This company responds to reviews on average within 1 day
Canada
1 review
2 helpful votes
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Terrible and worthless!
January 20, 2024

I signed on a trial membership and cancelled the same day as I found there was no worth to their site. They ended up charging be over $75.00 and will not reimburse me. I followed the instructions as per their website to cancel without charges and they charged me anyways. Beware of this site!

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2024
JobLeads S. JobLeads Rep
12 months ago

Hi Cindy:

We’re really sorry to hear about your experience and that the cancellation process didn’t go as expected. We understand how frustrating it can be to face charges after trying to cancel. When cancelling a trial membership, it’s important to complete all steps as outlined to avoid the renewal fee. If something went wrong in the process, we definitely want to look into it and help resolve this for you.

Please reach out to us at community@jobleads.com with your details so we can investigate what happened and see if we can assist with a refund or address any other concerns. Thank you for bringing this to our attention—we want to ensure every customer feels treated fairly and supported.

GB
1 review
4 helpful votes
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Big time scammers
January 14, 2024

I'm not a person who provides reviews offen, but these people are really sick. Using people situation to gain money is pathetic. Worthless don't subscribe for their 2£ subscription because they are not worth for 59£ per month.

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 14, 2024
JobLeads S. JobLeads Rep
12 months ago

Hi Sundareswari:

We’re truly sorry that you feel this way and that your experience with us was so negative. We understand your frustration, especially if the service didn’t meet your expectations after signing up for the trial. The automatic renewal is a standard industry practice, and we do make an effort to clearly communicate this during the sign-up process and in the confirmation email.

Your feedback is important to us, and we’re constantly working to improve our services and customer communication. If you still have unresolved concerns or would like to discuss the situation further, please reach out to us at community@jobleads.com. We’d like to see if there’s anything more we can do to address your issues.

Thank you for sharing your thoughts, and we’re sorry again that this was your experience.

Indiana
1 review
4 helpful votes
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They sucker you into a 14 day trial. Even if you mark a calendar date to cancel, it better not be one second past the exact time you subscribe because they will charge you. The resources were useless. Their customer service is basically collection agents telling you why you should pay even if you tried to cancel the same day in good faith. This is a money grab ripoff. Avoid.

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2024
JobLeads S. JobLeads Rep
12 months ago

Hello:

We’re really sorry to hear about your experience and understand your frustration. We strive to provide clear information regarding the trial period and cancellation process, but we know it can be easy to miss the details, especially with the timing involved. We never want our users to feel misled, and your feedback helps us identify areas where we can improve.

Regarding the customer service experience, we aim to assist with fairness and empathy, so it’s disappointing to hear that it didn’t feel that way for you. As for the resources and job matches, we regret that they didn’t meet your expectations, and we’re continuously working to improve the quality and relevance of our offerings.

If there’s anything more we can do to address this situation, please reach out to us at community@jobleads.com. We’d like to see if we can help resolve your concerns and make things right. Thank you for sharing your thoughts, and we’re sorry that this was your experience.

GB
1 review
3 helpful votes
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Avoid at all costs.
December 30, 2023

Terrible customer service. Well overpriced for the amount of terrible jobs on their site, most of which seem made up because they take you to random insecure sites. Do not use.

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 30, 2023
JobLeads S. JobLeads Rep
12 months ago

Hello Ben:

We’re really sorry to hear about your experience and understand your concerns. It’s disappointing to know that you found the job listings on our platform to be of low quality or misleading. We strive to provide relevant and verified job opportunities, so it’s concerning to hear that you were directed to insecure or irrelevant sites. We take this feedback seriously and will look into it to ensure that our listings are up to the standard our users expect.

Regarding the refund policy, while it is guided by our Terms & Conditions, we do evaluate cases individually and try to be as fair as possible. We apologize if our response didn’t reflect that or left you feeling unheard.

We appreciate your feedback and would like to assist further if there’s anything we can do to resolve the situation. Please feel free to reach out to us at community@jobleads.com so we can address your concerns more directly. Thank you for sharing your experience with us.

AE
1 review
0 helpful votes
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Forceful Registration
December 23, 2023

Waste of time. Websites should not write free sign ups when only premium members can actually apply for any job at all. Extremely Disappointing

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JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 23, 2023
JobLeads S. JobLeads Rep
12 months ago

Hello Arooba:

We’re sorry that you had a disappointing experience with our platform. We understand your frustration with the registration process and the feeling that it was not clearly communicated. While our free membership offers access to some features like job listings and insights, it’s true that certain advanced tools and application features are part of the Premium Membership.

Your feedback is valuable and helps us improve how we present our services. If you have any questions or if there’s something specific we can assist with, please feel free to reach out to us at community@jobleads.com. We’d love the chance to help you get more value out of our platform and clear up any misunderstandings. Thank you for sharing your thoughts, and we’re sorry this was your experience.

GB
1 review
4 helpful votes
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They displaued job with highly paid jobs when you click on the job it ask you to sign up and pay some fee, which I did then actually offer is different what they show you in heading than automatic they deducted £59 from my account which I noticed in my bank than I tried contacting no number is provided, I emailed them no answer, I have deleted the pre approved payment but still lost my £59. Also cancelled on their website but not sure they will do anything about it. For now just cancelled the direct debit.

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 21, 2023
JobLeads S. JobLeads Rep
12 months ago

Hello Bandana:

We’re sorry to hear about your frustrating experience, and we understand how concerning unexpected charges can be. When signing up, we do our best to clearly communicate the automatic renewal and pricing details, but we regret that this led to confusion and an unexpected charge.

Regarding the job listings, we aim to provide accurate and relevant opportunities, and it’s disappointing to hear that the listings didn’t meet your expectations. We also apologize for any delay in responding to your emails—we strive to address all inquiries promptly, and we’d like to help resolve this for you.

Please reach out to us at community@jobleads.com so we can look into your cancellation request and assist you further. We appreciate your feedback and are committed to making sure that you feel supported. Thank you for bringing this to our attention, and we hope to find a resolution that works for you.

California
1 review
0 helpful votes
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Scam
December 11, 2023

First, you pay $2,5 to use it once, for a poor service to be clear. If you forget about your membership they will charge you $70 without warning. This is how scammers operate

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 11, 2023
JobLeads S. JobLeads Rep
12 months ago

Hello Grzegorz:

We’re sorry that your experience was a negative one. We understand how frustrating it can be if the automatic renewal catches you off guard. The details regarding the renewal and cancellation are clearly stated during sign-up and in the confirmation email.

We never intend to cause distress, and your feedback is important to us as we continue to improve our services. If you’d like further assistance, such as confirming your cancellation or discussing a possible refund, please reach out to us at community@jobleads.com. We’re here to help and would like to resolve this issue for you.

Thank you for sharing your experience, and we apologize for any inconvenience this may have caused.

California
1 review
3 helpful votes
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This firm violates California law
December 2, 2023

In violation of California law, the firm refused to grant me a refund on the day they unexpectedly and automatically re-billed me. As per the law, they were required to send me notices of the impending automatic renewal between 3 and 21 days before the automatic re-billing, which they did not do.

I have filed a complaint against JobLeads with the Better Business Bureau, as well as with the California Attorneys General office, as well as filed negative reviews of their business practices on TrustPilot, SiteJabber, Google, Reddit, and ScamDetector.

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2023
JobLeads S. JobLeads Rep
11 months ago

Dear Thom:

Thank you for bringing this to our attention. We take your concerns very seriously and strive to ensure that our practices comply with all applicable laws, including California's regulations on automatic renewals.

We sincerely apologize if there was a lapse in our communication regarding the renewal notice. This is not the experience we aim to provide, and we are actively investigating your case to understand what could have gone wrong.

Please know that we are committed to resolving this issue fairly and promptly. We encourage you to reach out to us directly with your account details so that we can look into your specific situation and work towards a resolution.

Thank you for giving us the opportunity to address your concerns.

Netherlands
1 review
3 helpful votes
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During trial period, the monthly subscription fee was not mentioned prominently and much higher than the industry average. I only got to see it after I saw a very high credit card bill. I approached the customer service, who only agreed to cancel it the next month, even though I contacted them several days after the new billing cycle and explained the confusion.

Also the hook "free CV review" was never performed during the sign-up and I asked a few times and no result. I had to sign up using a new account and then I received an almost exactly the same review response from another CV review service.

Overall, scammy experience, and cannot trust the 4.5 stars on Google Review. Very disappointed.

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 15, 2023
JobLeads S. JobLeads Rep
11 months ago

Hello Jay:

We’re sorry to hear about your disappointing experience, and we appreciate you bringing these issues to our attention. Your feedback is important, and we want to address your concerns as clearly as possible.

Regarding the subscription fee, we strive to be transparent about our pricing during the trial period. While our team was able to cancel the subscription for the next month, we regret that we couldn’t resolve this issue sooner.

As for the CV review service, we sincerely apologize that it did not meet your expectations. The quality of our CV reviews is something we take seriously, and it’s concerning to hear that you received a response that felt generic or not tailored to your needs. We would like to investigate this further to ensure that our services are up to the high standards we strive for.

Your experience does not reflect the service we aim to provide, and we’re sorry for any inconvenience you’ve faced. If you’re willing, we’d like to make this right—please reach out to us directly at community@jobleads.com so we can assist you further. Thank you for your feedback, as it helps us improve our services.

California
1 review
0 helpful votes
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The website doesn't seem to care about anything else except getting you to pay premium for membership.

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 7, 2023
JobLeads S. JobLeads Rep
11 months ago

Hello Erico:

We're sorry to hear that you feel this way. Our goal is to provide valuable tools and resources to help job seekers like you accelerate your career. While we do offer a Premium Membership with additional features, we also strive to provide helpful services and support to all users, regardless of their membership status.

We understand your concerns and would like to address any issues you’ve encountered. If there’s anything specific that didn’t meet your expectations or if you have any suggestions on how we can improve, we’d appreciate hearing from you. Please feel free to reach out to us directly at community@jobleads.com. Your feedback is important to us, and we’re here to help.

Italy
1 review
0 helpful votes
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Scam
November 4, 2023

This company is a total scam that will charge 60 euros for a Premium subscription you are not even aware of. Do not give any bank account details to these scammers.

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2023
JobLeads S. JobLeads Rep
11 months ago

Hello Natalia:

We're truly sorry to hear about your experience and understand how frustrating it must be to feel charged unexpectedly. When signing up for our Premium Membership, the terms and conditions, including the automatic renewal process, are shared to ensure transparency.

We never want any of our users to feel misled, and we're committed to resolving situations like this fairly. If you believe you were charged unfairly or didn’t receive the service you expected, we want to make it right. Please reach out to us directly at community@jobleads.com so we can review your case and assist you further.

Your feedback is important to us, and we’re here to help resolve this issue.

Montenegro
1 review
0 helpful votes
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I signed 14 days trial and when I realized that 70 euros were deducted from my account for 3 months even though I did not approve the premium membership, I sent an e-mail, but the e-mail was automatically returned.

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 29, 2023
JobLeads S. JobLeads Rep
11 months ago

Hello Berrin:

We’re sorry to hear about the unexpected charge and the trouble you experienced trying to contact us. The 14-day trial does convert to a Premium Membership if not canceled before the trial period ends, as outlined in our terms.

We want to help resolve this issue for you. Please reach out to us directly at community@jobleads.com so we can review your case and assist with any refund or cancellation concerns. Your satisfaction is important to us, and we’re here to help make this right.

AE
1 review
1 helpful vote
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It's a total scam, when i subscribed for the trial they stated that my amount would be refunded if I was not satisfied. Forget satisfaction I was scammed and auto charged AED 300 plus through my credit card. This is a bogus site with job postings taken from other job portals and published there. There should be some law to take such sites to tasks to save hundreds of job seekers losing their money. Especially a majority falling prey to such scams are job less and have scarce funds and to lose money this way is bad.

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 26, 2023
JobLeads S. JobLeads Rep
11 months ago

Dear Abeda:

We’re genuinely sorry to hear about your experience and understand how frustrating it must have been to feel charged unexpectedly. We take these concerns seriously and want to clarify that when you sign up for our trial, the terms, including the automatic renewal to a Premium Membership, are shared to ensure transparency. However, we regret that this may not have been clear to you.

We’re committed to helping job seekers, not causing them distress, and we want to make this right. Please reach out to us directly at community@jobleads.com so we can review your case, discuss possible solutions, and assist with any refund or cancellation needs.

Your feedback is invaluable, and we’re here to resolve this matter to your satisfaction.

GB
1 review
0 helpful votes
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Jobleads.co.uk unilaterally trying to deduct money from.my account. This is fraudulent behaviour and makes their approach untrustworthy

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2023
JobLeads S. JobLeads Rep
11 months ago

Hello Brad:

We’re sorry to hear about your concerns and understand how unsettling it must be to see an unexpected deduction. We assure you that any charges are only made in accordance with the terms and conditions agreed upon during sign-up. However, we take your feedback seriously and want to address this issue promptly.

Please reach out to us directly at community@jobleads.com so we can investigate what happened and assist you in resolving the matter. Your trust is important to us, and we’re here to help.

Philippines
1 review
0 helpful votes
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RIPOFF
October 19, 2023

THEY ARE SENDING MULTIPE MARKETING EMAILS BUT DONT SEND UPCOMING PREMIUM CHARGE REMINDER! ALL THEY DO IS SIPHONE MONEY FROM YOUR CREDIT CARD, THEY CERTAINLY EXCEL AT THAT!

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2023
JobLeads S. JobLeads Rep
11 months ago

Hello Jay:

We’re sorry to hear about your experience and understand your frustration. While we strive to keep our users informed, we regret that you didn't receive the reminders you were expecting. Our goal is never to surprise our users with charges, and we apologize if this wasn’t clear in your case.

We want to help resolve this issue for you. Please reach out to us directly at community@jobleads.com so we can review your situation and work towards a solution, including discussing any possible refunds. Your feedback is important to us, and we’re committed to making things right.

Connecticut
1 review
3 helpful votes
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Jobleads scam
October 16, 2023

I got linked from a job search to their website. I decided and subscribed for the free trial at $2.99, not knowing my debit card was saved on file. I never checked back after seeing that the jobs they advertised were reposted from other sites. They debited my card after the free trial of the amount of $70 without notification. Completely avoid this scam site.

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 16, 2023
JobLeads S. JobLeads Rep
11 months ago

Hello:

We’re sorry to hear about your experience and understand how upsetting it must be to encounter unexpected charges. When signing up for our trial, the terms and conditions, including the automatic renewal to a Premium Membership, are provided to ensure transparency. However, we regret that this wasn’t clear to you, and we apologize for any inconvenience caused.

We want to assist you in resolving this matter. Please reach out to us directly at community@jobleads.com so we can review your case and discuss possible solutions, including any refunds. Your feedback is valuable to us, and we’re here to help make things right.

Canada
1 review
0 helpful votes
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Terrible Experience
October 16, 2023

Please avoid this company by all means necessary, you will be charged for services you did not use, they will take your money by every means necessary. I wasn't able to cancel my free trial and i have been charged £177, all of which is unreasonable.

Since they are a German company, i just reached out to The European Consumer Centre Germany Supports: the link is below. If you have been treated poorly by this company please register your complaints there. Read the process on how to lodge your complain. I dont know if they'll do anything about it, but we can't be silent about the practices of this company.

https://www.evz.de/en/questions-and-complaints.html

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 16, 2023
JobLeads S. JobLeads Rep
11 months ago

Dear Rhoda:

We’re truly sorry to hear about your experience and understand how frustrating this situation must be. We want to assure you that it’s never our intention to cause distress, and we regret that you encountered difficulties with your subscription and cancellation.

We appreciate you sharing your concerns, and we’re here to help resolve them. Please reach out to us directly at community@jobleads.com so we can review your case and discuss any possible refunds or solutions. Your feedback is critical, and we’re committed to addressing your concerns fairly.

Thank you for bringing this to our attention, and we hope to make things right for you.

Connecticut
1 review
5 helpful votes
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Sketchy
October 11, 2023

Very sketchy. I cancelled a trial subscription on the last day of the trial but apparently too late in the day. They refuse to refund the automatic debit for another month of their so-so service. Even after they deducted the funds, they sent me a "pay up now" notice. Not classy and totally unprofessional.

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
JobLeads S. JobLeads Rep
11 months ago

Hello Mars:

We’re sorry to hear about your frustrating experience and understand your concerns. We strive to provide a clear and fair cancellation process, and it’s disappointing to hear that this didn’t meet your expectations. We apologize for any confusion regarding the timing of your cancellation and the subsequent charge.

We want to resolve this situation for you. Please reach out to us directly at community@jobleads.com so we can review your case and discuss possible solutions, including a refund if applicable. Your feedback is important to us, and we’re here to make things right.

California
1 review
1 helpful vote
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BEWARE!
October 10, 2023

They take your money, do not provide any service, you cannot cancel, BEWARE! Research this company before doing business with them, they are based in Hamburg, well at least their billing is, and they do not reply to any requests, other than an automated reply they will respond, but they do not! BEWARE!

Date of experience: October 10, 2023
JobLeads S. JobLeads Rep
11 months ago

Hello:

We’re genuinely sorry to hear about your experience and understand how frustrating it must be to feel unheard and unable to resolve billing issues. This is not the level of service we aim to provide, and we apologize for the inconvenience caused.

Please know that we want to help resolve this situation as quickly as possible. If you haven’t received a response to your previous requests, we encourage you to reach out to us directly at community@jobleads.com so we can immediately review your account, stop any unwanted billing, and address any other concerns you may have.

Your feedback is crucial, and we’re committed to making this right for you.

GB
1 review
0 helpful votes
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They are a scam
October 7, 2023

Not true salaries posted. They chase and threaten you for money after you cancel. Do not pay them. They are a scam

JobLeads attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 7, 2023
JobLeads S. JobLeads Rep
11 months ago

Hello Katia:

We’re truly sorry to hear about your negative experience and understand how upsetting this situation must be. We want to clarify that we aim to provide accurate job information and a transparent service, and we regret that this wasn’t your experience.

If you feel that you were treated unfairly or if there was an issue with the cancellation process, we want to help resolve this as quickly as possible. Please contact us directly at community@jobleads.com so we can review your situation and address your concerns.

Your feedback is important to us, and we’re committed to making things right.