Overview
JobHero has a rating of 4.7 stars from 15,377 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience and easy process. JobHero ranks 2nd among Career Advice sites.
Great job but a free app ought to have been there for quick glance
On google it mentioned this being a free service. I think it would b helpful to advertise this before taking the time to complete resume.
Hello,
We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
10 cad for a resume is too much. It is not worth it.
10 cad for a resume is too much. It is not worth it
10 cad for a resume is too much. It is not worth it
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Great! Quite impressive, will recommend to colleagues and friends.
Hello,
Thank you for your five-star rating. We're glad to know that our service met your expectations and that you found it valuable. We greatly appreciate your recommendation and support.
It was easy to fill out the prompts. I was able to state what I had completed objectively.
Hello,
Thank you for your positive feedback! We're glad you found our site helpful and easy to use. We're continually striving to improve it and provide a smooth and efficient user experience. We greatly appreciate your comments and wish you the best of luck in your journey.
Great Resume builder tool to enhance your job searching globally
Hello,
Thank you for your positive feedback! We're glad you found our site helpful in creating your resume and enhancing your job search. We strive to provide job seekers with the tools and resources they may need to create a resume that shows their skills and experience most effectively and efficiently.
Its a good template to begin with but the features or not so much better than any of the free AI resources
Hello,
We appreciate your feedback. Our platform is designed to offer more than just a basic template by providing professional formatting, expert suggestions, and AI-driven enhancements tailored to industry standards. While free AI tools can be helpful, our service ensures polished and optimized results to help you stand out in your job search.
Thank you for sharing your thoughts!
Looking to for ways to type up a resume with 40 years experience can be a challenge in some case. This helped me out and save time. Worth it!
Hello,
We're pleased to hear that our platform helped streamline the process of summarizing your extensive experience. Showcasing 40 years of expertise in a clear and compelling way can be challenging, and we're glad we could make it easier for you. Thank you for your feedback!
I would rather have known up front that I would have to pay to get the resume I've spent an hour making.
Hello,
We sincerely apologize for the negative experience you had with our website. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Great service, it has been so easy to make my cover letter and update mt resume that I recommend it 100%
Hello,
We’re thrilled to hear that you had a positive experience creating your cover letter and updating your resume. Thank you for recommending our service and for your feedback!
This is an incredible helper! I absolutely love it. You make my life so much easier in just a few minutes.
Hello,
We’re delighted to hear that our platform made the cover letter process easier for you! Our goal is to simplify job applications by providing structured templates and helpful suggestions, so it's great to know that JobHero met your needs. Thank you for your kind words and for sharing your experience!
AMAZING! Provided details and knowledge associated with the position. Took 95% of the work out of creating it myself.
Hello,
We're delighted to know that our platform made the process so much easier for you! Providing valuable details and simplifying resume creation is exactly what we aim for. Thank you for your feedback!
This website is incredibly helpful and user-friendly. It enabled me to create my resume in a matter of minutes, making the process quick and effortless!
Hello,
We’re so happy to see your satisfaction reflected in your rating. Thanks for being a valued customer!
Very easy to understand. The letter meet with the requirement of the job application. I went through the job descriptions and found out the the letter matches with what the emplyer requested.
Hello,
Thank you for sharing your experience. We're glad to hear that the cover letter met the requirements of the job application and aligned with the employer's needs. Our goal is to ensure that every document we help create is tailored to your specific job goals. We appreciate your feedback!
Would have liked the ability to add columns for skills and software.
Hello,
Thank you for your feedback and choosing our service! We would like to kindly clarify that our platform includes a feature that enables users to add sections to their resumes.
To create an additional section on your resume, please start by logging in to your JobHero account. Once logged in, navigate to the "Resume" tab located at the top of the screen. Next, select the document in which the changes would be made, and click the "Edit" button. On the left side of the screen, click the "add Section" option to create a new segment. The sections can be rearranged to suit your needs. It can be moved to the top, bottom, or to the side and appear as a column depending on the template layout.
If you have any further questions or require assistance using it, please feel free to reach out. We would be more than happy to assist you.
Cover letter are not accurate to the criteria inputted. It fails to customise the cover letters as per the resume.
Hello,
We appreciate your feedback. Our goal is to provide cover letters that align well with the information provided, and we're sorry to hear that it did not meet your expectations. Your input is valuable, and we will continue working to refine our customization features to improve accuracy and relevance.
So far so good, I'll see if the investment pays off and I get a interview
Hello,
Thank you for taking the time to leave us a feedback. We greatly appreciate you for choosing our service, and we're glad to hear that you're satisfied with the cover letter. We understand how important this next step is in your journey, and we wish you the best of luck in securing an interview.
Was trying it out but turned out to be an easy use service. Highly recommended.
Hello,
Thank you for the five-star rating. We're pleased to hear that you found our service easy to use. We truly appreciate your recommendation and are grateful for your support.
Easy to use, I don't see the need for 50 characters to submit a review
Hello,
Thank you for taking the time to leave us a 5-star rating. Providing a review is entirely optional, and we appreciate any feedback you choose to share. If you have any concerns, please do not hesitate to reach out to us.
This was a great ay to add or modify my resume skills on a nice template
Hello,
Thank you for your kind words and for awarding us a five-star review! We appreciate your support and for choosing our service to update your resume and create your cover letter. We're thrilled to hear that you found our platform easy to use and reasonably priced. It's always our goal to make the resume-building process as smooth as possible, and we're glad that our platform met your expectations.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.