website thubmnail of JobHero

JobHero

Overview

JobHero has a rating of 4.7 stars from 15,377 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience and easy process. JobHero ranks 2nd among Career Advice sites.

service
43
value
71
shipping
69
returns
2
quality
73
This company responds to reviews on average within 3 days
How would you rate JobHero?
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Oregon
1 review
0 helpful votes
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Great Experience
March 27, 2025

Great Experience. Was easy and fast to use. I would recommend to anyone

Date of experience: March 17, 2025
Laura T. JobHero Rep
1 month ago

Hello,

We're pleased to hear that you had a great experience using our platform. It's wonderful to know that you found it easy and fast to use. We truly appreciate your recommendation!

North Carolina
1 review
0 helpful votes
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So easy to use!
March 29, 2025

So easy to use! Like the logic and simplicity behind it all!

Date of experience: March 19, 2025
Laura T. JobHero Rep
1 month ago

Hello,

Thank you so much for the five-star rating. We're delighted to hear that you had an excellent experience with us. It's great that you found our platform easy to use and met your job-hunting needs. We strive to provide a simple and effective process and are happy to know it's making a positive impact. We truly appreciate your trust in our service and look forward to continuing to support you in your journey.

Tennessee
1 review
0 helpful votes
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The site is easy to use and provides best guidance.Thank you

Date of experience: March 16, 2025
Laura T. JobHero Rep
1 month ago

Hello,

We're pleased to hear that you found the site easy to use and helpful. Thank you for your feedback!

Georgia
1 review
0 helpful votes
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The best site for a professional resume help, building a resume and cover letter. I would recommend this website to anyone who wants to get a job.

Date of experience: February 17, 2025
Laura T. JobHero Rep
2 months ago

Hello,

Thank you for your kind words and recommendation. We're thrilled to hear that you found our platform helpful in building a professional resume and cover letter. It's our goal to make the job application process easier, and we're happy to know you had a positive experience.

Canada
1 review
0 helpful votes
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Thank you for helping me
February 2, 2025

Thank you for helping me. It has been a minute since I have had to creat e a professional resume as I have had network based positions applied beforehand

Date of experience: January 31, 2025
Laura T. JobHero Rep
3 months ago

Hello,

You're very welcome! We're glad we could assist you in creating a professional resume, especially after some time away from the process. Best of luck with your applications!

New York
1 review
0 helpful votes
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Getting to know the service but very pleased so far. I like the AI feature, very helpful

Date of experience: March 14, 2025
Laura T. JobHero Rep
2 months ago

Hello,

We’re glad to hear that you’re enjoying the AI features and are pleased with the service so far. Thank you for your feedback, and we hope the experience continues to meet your expectations!

New Jersey
1 review
0 helpful votes
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Too expensive to simply download my resume
March 22, 2025
Updated review

Too expensive to simply download my resume. I wished I could just download for free

Date of experience: March 12, 2025
Laura T. JobHero Rep
1 month ago

Hello,

We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.

We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.

Best regards,
Customer Service Team.


Thanks so much
May 16, 2024
Previous review

Thanks so much

Date of experience: May 6, 2024
New Mexico
1 review
0 helpful votes
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Quick and very helpful to obtain a cover letter to include on my job application

Date of experience: March 6, 2025
Laura T. JobHero Rep
2 months ago

Hello,

We’re glad to hear that you found our service quick and helpful in creating your cover letter. Making job applications easier and more effective is what we strive for.

India
1 review
0 helpful votes
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Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible Incredible

Date of experience: January 27, 2025
Laura T. JobHero Rep
3 months ago

Hello,

Thank you for taking the time to leave us a positive review!

Arizona
1 review
0 helpful votes
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This has been a huge time saver and the results are amazing, Thank you so much and here is hoping it pays off and I land the job I am after! Highly recommend this site and service. I have used others and they do not even compare! Ten stars!

Date of experience: October 23, 2024
Joseline D. JobHero Rep
6 months ago

Hello,'

We appreciate your kind words and are glad to hear that you had a positive experience.

Washington
1 review
0 helpful votes
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QUICK AND RELIABLE SOURCE FOR NECESSARY DEPICTION OF MY EXPERIENCE AS WELL AS MY SKILLS AND ADAPTABILITY

Date of experience: March 9, 2025
Laura T. JobHero Rep
1 month ago

Hello,

We're glad to hear that our platform provided a quick and reliable way to highlight your experience, skills, and adaptability. Thank you for your feedback!

Illinois
1 review
0 helpful votes
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I found this site online while looking for templates to update my resume. This was very easy to upload my existing resume and make changes.

Date of experience: February 17, 2025
Joseline D. JobHero Rep
2 months ago

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Washington
1 review
0 helpful votes
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Easy to use!
February 20, 2025

Easy to use! I was able to upload my previous resume and improve it significantly based on JobHero recommendations.

Date of experience: February 10, 2025
Joseline D. JobHero Rep
2 months ago

Hello,

Thank you for your rating! Let us know if there’s anything more we can do for you.

Australia
1 review
0 helpful votes
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A really easy platform to use and was so happy with the suggested templates and guidelines and suggestions for scripting a great letter of application and brilliant resume. A really user friendly app.

Date of experience: January 5, 2025
Laura T. JobHero Rep
3 months ago

Thank you! We truly appreciate your feedback. Happy customers make our days brighter!

Georgia
1 review
0 helpful votes
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Easy to use, great choices, formats well developed Would recommend to anyone.

Date of experience: March 5, 2025
Laura T. JobHero Rep
2 months ago

Hello,

Thank you for your kind words! We're delighted that you found our platform easy to use and appreciated the variety of choices and well-developed formats. Your recommendation means a lot to us!

Michigan
1 review
0 helpful votes
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This was a very easy process and I have a resume I can be proud.

Date of experience: March 5, 2025
Laura T. JobHero Rep
2 months ago

Hello,

We’re glad to hear that you found the process easy and that you’re happy with your resume. Our goal is to make resume creation simple and effective, so it’s great to know we met your expectations. Thank you for your feedback!

Texas
1 review
0 helpful votes
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Looks very professional
March 15, 2025

Looks very professional. Your system was very simple and quick.

Date of experience: March 5, 2025
Laura T. JobHero Rep
2 months ago

Hello,

We appreciate your feedback! It’s great to hear that you found our user interface professional, simple, and efficient. We aim to make the resume-building process as smooth as possible.

North Carolina
1 review
0 helpful votes
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This was super user friendly
March 15, 2025

This was super user friendly. It made the task a lot less painful.

Date of experience: March 5, 2025
Laura T. JobHero Rep
2 months ago

Hello,

We’re glad to hear that you found our platform user-friendly and that it made the process easier for you. Your feedback is greatly appreciated!

Canada
1 review
0 helpful votes
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Thought it was a free service, as that is ehat i google searched.
Very easy to navigate thru, but was disappointed when I was required to pay to download my resume

Date of experience: January 24, 2025
Laura T. JobHero Rep
3 months ago

Hello,

Thank you for your feedback. We appreciate you found our service user-friendly and easy to use. We understand your concerns regarding the payment, and we sincerely apologize for the negative experience. We would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.

We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.

Best regards,
Customer Service Team.

New Jersey
1 review
0 helpful votes
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Very user friendly and helped create my resume in timely manner

Date of experience: March 4, 2025
Laura T. JobHero Rep
2 months ago

Hello,

We’re glad to hear that you found the platform user-friendly and that it helped you create your resume efficiently. Providing a seamless and effective experience is our goal, and we appreciate your feedback.