Overview
JobHero has a rating of 4.6 stars from 15,385 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience and easy process. JobHero ranks 2nd among Career Advice sites.
The site is easy to navigate. For someone like me who is technology challenged, easy to navigate is saying a lot.
Love this site. It provided all the characters that I needed.
Neutral experience. I have no opinion on the use of this website.
Hello,
We appreciate you giving our service a try. If there's anything we can do to improve your experience, feel free to share your thoughts!
Fast and effective. Great job roles and descriptions. Very nice
Hello,
Thank you for your kind words! We're thrilled to hear that you found our services fast, effective, and helpful for creating job roles and descriptions. Your satisfaction is our top priority, and your feedback means a lot to us.
If there's anything else we can do to assist you, please don’t hesitate to let us know.
Best regards,
Customer Service Team
Very pleased at the cover letter and resume help. I have tried many different options, microsoft, canva, etc, but this gave me the cleanest and most professional option along with ease to customize to fit my personality.
Hello,
We appreciate your kind words and are glad to hear that you had a positive experience.
This is not the type of service expected for $25. This isn't even a calendar month subscription as it lasts only 28 days described as "4 weeks" which is such a shady way of practicing business when most people will round that to a month and end up losing the cost of 2-3 days. Shady business practices.
Hello,
Your feedback is extremely valuable to us, and we are grateful for your input. It helps us to better understand our members' needs and preferences.
First attempt at creating, I lost my resume and was unable to recover. I had to to redo and start from scratch. It did not save anywhere, not even a draft option to recover. I received an error message w/o recovery.
Hello,
Your feedback is extremely valuable to us, and we are grateful for your input. It helps us to better understand our members' needs and preferences.
Very satisfied job hero walked me right threw the process and was very helpful to meet my requirements to making a cover letter
Thank you very much for sharing your experience with us!
So far, this was a great tool for creating a cover letter. It was very easy, because it basically writes the letter for you with just a small amount of help (information you provide about your skills.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Very good process for getting cover letter and it is very easy and fast
Hello,
Thank you for taking the time to leave us a review!
Your program is easy to follow and create in drawing the resume. Thank you for the option to help people in need.
Your review has brightened our day, thank you!
It was great. Helped me find potential employers immediately.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out!
I just edit my already made CV and i am charged with almost 21 pounds.
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
I was extremely impressed at how you all were able to come up with such a phenomenal cover letter after only answering a few questions about myself. Great job and I will be using again
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
The process was easy, and the suggestions were very helpful!
Hello,
We are thankful for the amazing feedback you have given us!
Quick and Easy. Seamless. Great suggestions. Works well..
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out!
Upset that you would not accept my prepaid credit card. Other than that, my resume looks great!
Hello,
We greatly appreciate your review. There is no greater satisfaction than knowing our customers are happy.
This website was very helpful! It was easy to understand and I love the templates!
Hello,
Thank you so much! We appreciate the positive review!
Excellent interface and simple to use resume builder with excellent recommendations for any user. I would definitely use this application again.
Hello,
Thank you for your kind words! We’re delighted to hear that you found our resume builder easy to use and appreciated the recommendations. We look forward to having you back in the future. If you need any assistance, don’t hesitate to reach out!
It was easy to use and helped me with a well-written cover letter.
Hello,
We're thrilled to have been able to help! If you have any other questions, please feel free to contact us. We're here to assist you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We're thrilled to have been able to help! If you have any other questions, please feel free to contact us. We're here to assist you!