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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 5th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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Indiana
1 review
0 helpful votes
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More then I expected
June 21, 2024

The ring is beautiful. It was way more than what I expected. It's sparkles is fit just fine.

Date of experience: June 11, 2024
Missouri
1 review
0 helpful votes
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Beautiful
June 21, 2024

Rings are very detailed and beautiful. If you are like me and you do not read everything they do make the ring when you order it so it takes a little longer.

Date of experience: June 11, 2024
Ohio
1 review
0 helpful votes
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VERY DISGUSTED WITH THE SERVICE
June 21, 2024

I stared my orders for 9 rings april 27th 2024,I paid $26.00 extra for each for 3-5days shipping that's 9 rings I paid $26.00 for 3-5 days shipping because I was moving,again it was april 27th I started the order,I did not recieve a partial order until May 29th well past 3-5 days I paid extra for I am owed the money back and I've asked for it a d have got no reponce,I keep being g told it's being shipped.here we are agai June11th 2024 2 months later again i paid for 3-5 days shipping.theres no excuse for this.for 9 rings that's $234 I am owed in extra shipping to get it quicker,I would greatly appreciate my money refunded.the extra is all I'm asking for that's 9 rings 2 ordered I ordered 2 spider rings and 2 dragon fly rings,and paid the extra $26.00 for everyone of them to ship in 3-5 days your website offers that shipping option but I dint recieve anything g for over a month 3 days shy of 2 months,so I am rightly owed the shipping back for 9 rings so.e of which I still have not gotten and I've since moved.i tried to contact the company and threw email and chat offered I'm always told their closed or not available at any time day or night,I'm being avoided so no I will contact my credit card for the refund of my money and you can keep your rings if they even exist.

Date of experience: June 11, 2024
Washington
2 reviews
0 helpful votes
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Rings
June 21, 2024
Updated review

I finally received my rings. Thank you! They're beautiful!💖

Date of experience: June 11, 2024

Love the rings😍!
May 22, 2024
Previous review

Love the rings😍! Love the prices🥰! Will definitely order more👍!

Date of experience: May 12, 2024
Virginia
1 review
0 helpful votes
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Disappointing
June 21, 2024
Updated review

I ordered the ring and paid extra for expedited shipping (3-5 days). After 11+ days of shipping (not production) I finally received it. The center stone is very dark for a white sapphire…none of my other white sapphires look like it. The center stone is attached to the band by very little and one good accidental knock against anything and it will break off. I did not notice that in the pictures as I would not have ordered the ring if I had. It's also very uncomfortable as the side stones rub the adjacent fingers.

Date of experience: June 11, 2024

Beautiful ring, not so good shipping
October 18, 2023
Previous review

I paid for 3 day shipping but it was over 15 days from the time of shipping to arrival and at one point appeared lost. However, the ring is very beautiful so in the end it was worth it

Date of experience: September 18, 2023
Texas
1 review
0 helpful votes
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Gorgeous ring!
June 21, 2024

It was easy to put in my order and the ring I received was as pictured.

Date of experience: June 11, 2024
Georgia
1 review
0 helpful votes
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NOT BAD
June 21, 2024

The experience was straightforward,wife was very pleased,so Big thanks to Joancee 💪🏽Will be ordering again.

Date of experience: June 11, 2024
Mississippi
1 review
0 helpful votes
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Great experience..
June 20, 2024

Great experience.can't wait until I can place this ring on hee finger, it's beautiful

Date of experience: June 10, 2024
Texas
1 review
0 helpful votes
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Amazing
June 20, 2024

Thank you. It was very through and fast. I enjoyed shopping. I had a hard time choosing there were so many I like but I am very happy with the ring I got. It is beautiful.

Date of experience: June 10, 2024
Texas
1 review
0 helpful votes
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Ring Set
June 20, 2024

I really like the Ring set I ordered. It is very pretty, and I have received quite a few compliments.

Date of experience: June 10, 2024
North Carolina
1 review
0 helpful votes
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I have not received my ring yet
June 19, 2024

Apparently there wasn't a complete address put on my ring purchase I have contacted the company but have yet to get a real response. On my first attempt they tried to make it seem like it was still coming and how I needed to contact post office. So I sent a screenshot let them know that it did not have a complete address on the package.

Date of experience: June 9, 2024
North Carolina
2 reviews
0 helpful votes
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A Big Bling
June 19, 2024

Love Joancee… this ring was way bigger than I expected.the stone is just too big it's not believable that it would be real. But I love it! I love all my Joancee rings!

Date of experience: June 9, 2024
Illinois
1 review
0 helpful votes
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It was not a good experience I did not receive what I ordered and you can not speak to anyone

Date of experience: June 9, 2024
Georgia
1 review
0 helpful votes
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Ring
June 19, 2024

My ring set was gorgeous and it fit perfectly. The shipping was slow but I was very pleased when it finally came in the mail

Date of experience: June 9, 2024
Illinois
1 review
0 helpful votes
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CHEAP
June 18, 2024

I want to return it. Completely disappointed in your product,.

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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They replied fast to my questions and concerns, good customer service & support. Provided accurate information

Date of experience: June 8, 2024
Minnesota
1 review
0 helpful votes
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I love it
June 18, 2024

I absolutely love my ring it takes a while to get it but you won't be disappointed

Date of experience: June 8, 2024
Florida
1 review
0 helpful votes
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Shipping Very Bad
June 18, 2024

I ordered item on May 7th. Paid $16 for 6-8 days shipping. Received item on May 29th. This item was for a gift and i had to show a picture as a gift. I asked for a refund for the shipping charges but never got it. Never again Joancee

Date of experience: June 8, 2024
Alabama
1 review
0 helpful votes
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Great
June 18, 2024

Took awhile but I got it. It was worth the wait. I probably will order from Joancee again!

Date of experience: June 8, 2024
Florida
1 review
0 helpful votes
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My experience
June 18, 2024

Finally received my product very happy with my product... It said it was going to take 9 to 12 business days to arrive. On day 12 not counting the weekends or the one holiday because they said business days I still had not received any communication with tracking numbers so I reached out and asked if it had shipped where my order was and on day 14 I received it. Did not get an email back, but I did get the email that asked me to do a survey to confirm my order.

Date of experience: June 8, 2024

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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