Hello,
I am writing to let you know that, even though you are at the mercy of a third party delivery service, my last two deliveries from JM Bullion, there were no signatures requested, or required. I did receive the packages, however, the first was left at my front door and the second was handed to our nanny without signature.
Again, I realize it is difficult, if not impossible to handle this completely properly through a third party delivery service, however, it makes me question future purchases.
I read some comments, shopped around a little. I chose JM billion for my order. Service to me is everything today. JM bullion is on top of their game. A satisfied customer who will return! Isn't that what it's all about?
I have made multiple purchases from JM Bullion & every one has been a 5-Star experience from placing the order to receiving it.
I buy from them with 100%, complete confidence. They are professionals who know how to treat their clientele.
Been a customer for years now and the prices are usually right above spot. Most of the coins are new mint and even outdo my local coin dealers in price and availability. I know I have spent thousands with this business. Will continue to do again.
Everything went smoothly and product arrived on time. Prices were reasonable. I did make a mistake and ordered a smaller item to put me over $200 for free shipping when my original items was $200. Nonetheless, I'm pleased with my order.
Very fast delivery, great condition when they arrived, too bad they don't have a numismatic value, otherwise I would get them graded. The perfect fit containers were a great price and great quality. Kraken, the crypto bank that's going to rip apart the old system on the waves/RIPPLEs of the ocean
I enjoy my retirement, by playing! Not professional investor, in metals. The plus being if thing do go... Then my metals are here... I appreciate being treated like a somebody. And always having the option of calling and asking for help.
J. M. Bullion coins are always as advertised in BU condition. Prices are competitive and the free shipping is an added plus. My last order was placed on a Thursday and received it on the following Monday. The selection is excellent.
Coins were as described and shipping time was amazing! They arrived in four days, which is great.
The only problem was that I was assessed a shipping charge. It's supposed be for any order over $99. Not sure if that's correct from now on, or if it was a mistake?
I was looking for somewhere to purchase physical bullion, for both gifts and my personal collection. JM offered the same pricing as a few of the other large house, but gave me free shipping. I ordered on thursday at lunch and had my package saturday morning. Everything was sealed. I will be ordering again.
I just received my 3rd order (within about 2 months) The only previous experience that I have in buying silver is from the local coin shop. After finding JM Bullion online, I spent the weekend looking for a better deal but I found nothing any better so I placed my order. I have received all three of my orders faster than promised and in perfect shape. Very happy with product and process. I haven't personally spoken to anyone at the company but don't foresee any problems if I did need to make an inquiry. Thanks JM Bullion!
I ordered silver at a deal, and was pleasantly surprised at the speedy delivery, especially given our current circumstances (with shipping and deliveries). Most important, they followed up to be sure I received my product.
JMBullion has always been the business I shop for my hedge funds and now these investments are needed more by the American people because of the dollar decline. I look forward to our partner relations.
Took a few days to ship but I did get the coins and they were as advertised. Free shipping kept the cost down. Next time I will probably use a PO box or have delivery sent where I'm sure someone will be home during the day to receive the shipment. The package was sent without signature required so it was left in the lobby of my building.
I have been purchasing silver from JM Bullion for about 2 years now, with 100% delivery success. Shipping is fast and the product ordered spot on every single time. I have ordered Eagles, Rounds and Bars, always in excellent condition and packaging consistently very good.
You did everything right. But mailman left your package and a couple other ones with valuable stuff sitting on my doorstep! Luckily nobody swiped them. It was a substitute young (very) mail carrier. I told her not to do that again as often I get valuable items in mail from folks that do not require a signature.
Love buying my gold and Silver from JM. There site is easy to check out what they have. Products they offer are fantastic as well as their service. I know the demand is great on Silver right now, but they get product in pretty fast.
I am glad they changed payment procedure by accepting credit cards on their web instead of having to mail in a check and waiting longer for delivery. I am very happy with this and will continue to buy from them.
Been ordering metals from JM for a long time, and their service is great. When items are in stock they ship fast. Very happy with them and their prices are always within pennies of everyone I compared to. Thanks JM.
Super easy website to navigate, purchasing and payment processing was simple yet very secure. Arrived to my home right on schedule. Package was wrapped and protected, contents were in perfect condition.
I will be using this site in the future.
Answer: Quality, customer satisfaction and on-time delivery.
Answer: Hello Richard, please review our FAQ page to get details. https://www.jmbullion.com/faq/. Thank you.
Answer: Refund or trade coin please. This is the most basic function. It should be simple to fix, but it has consumed more of MY time than it is worth. If you add a couple of additional trade coins, it would not compensate, but it would recover some good will. David Winters Attorney at Law
Answer: Maybe they paid them to not post it. I remember one time I reviewed a restaurant because I wasn't really happy with the food and the owner / manager of the restaurant had the gall to tell me that his food was great. I quickly reminded him that the review process is not for his opinion of his business but the consumers opinion of his business.
JMBullion has a rating of 4 stars from 3,368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JMBullion most frequently mention precious metals, great service and fast delivery. JMBullion ranks 1st among Gold sites.