JibJab

This is a great site and app, and am happy with the purchase. My only complaint is that not all the photos will match up with the heads. For instance if there is a quick turn of head the picture doesn't always keep up. ESPECIALLY if it requires a hat. Please fix and it would be perfect.

I had a wonderful experience with a customer service rep at Jibjab. I had forgotten my user name and password and could not get in. I emailed their HELP area on their website and someone responded very quickly and got me up and running again. 5 stars! Thank you Jibjab!

I had a blast making two funny Valentine's Day videos this year. It took me a minute to get the hang of it, but once I did, I just wanted to make more videos with it all day long. Unfortunately, my boss said no.
Guess who won't be getting a Valentine's Day video from me next year?

I was a JibJab member two years ago and I loved all the videos I made! I got a great response from family and friends about how funny and creative the videos were. I let my membership lapse last year but I've re-upped and am back and making and sending out even funnier video cards. :) Thanks JibJab!

I didn't realize I had signed up for annual membership and after the money was taken from my account I contacted them and answered a few questions and then was told my refund would be in my paypal account within 10 business days. No questions, no hassle. Very good service.

Don't bother paying for a better service. You paying to send a link to your friends that contains more than 3/4 JibJab website and advertising. The video you make (and have to pay an automatic recurring payment for) is less than 1/4 of the page. That's fine if you choose to use the free option - it is not fine at all when you pay for the privilege.

Love the cards and the ability to customize them. Only minus is I am not computer savvy, do I need to save my card and spend the extra $1.99 to do that? Didn't know if I could access the card again so I did, but would be more satisfied if that was explained beforehand. A little more transparency, please!

Place faces into song and dance characters, easily select the jaw and the software animates. This is an easy to use interface and great fun. There are many songs to fit different occassions.
I would like to see more genres of music and more oriented at kids.

Respectfully, I request that the $18.00 billed to my discover cc on 4/22/17 be reversed or refunded (Discover show transaction pending as of 4/24) as after numerous attempts to write a message or send-complete any card I attempted. I was able to upload pics, but nothing else.

I like the singing cards, but sometimes they need more characters maybe 6 or the possibility to add or take people on those cards with faces. I would like that they have more cards for all ages kids. I think that the website is very nice and some of the videos are hilarious. Keep improving and keep Jib Jab more successful.

I needed to cancel my membership due to financial reasons; normally when you send an email like that it takes 48 hours to hear a response but I was immediately responded to. I was also refunded my current fee with a cancellation email to confirm. I will keep this in mind and when i am financially ready, I will be back. Thank you!

I had great fun creating my video for valentines day, but it was only an eagle eye that meant the purchase didn't become a recurring annual payment through Paypal! In addition, the video wasn't sent via email on that day that I requested it too. Product fail!

I loved the video and got a good laugh at it, actually quite a few laughs, but they pulled out 18.00 I was not aware of and paid for a whole year up front. This is good for JibJab and their company but it was not good for me. Unless i use the app over again, which i'm sure I will because I have other holidays coming. I am glad I had the spare money in the bank otherwise I would have been VERY upset.