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JibJab

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Alaska
2 reviews
0 helpful votes
Follow Sue K.
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Fun for a while.
May 20, 2017

Somewhat limited choices for the actual "starring you" cards. Also limited sentiments in traditional card categories. Can't preview the video unless you take the time to create it, so after time and effort, it may not be the card you want to send. Overall cute, but wouldn't buy again knowing what I know now.

Date of experience: May 18, 2017
Florida
1 review
0 helpful votes
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Love it.
March 7, 2017

It was easy to do and a lot of fun. The only thing I might change is if you could place the faces where you wanted them in the video. I ended up with the same picture on 2 different bodies in the same frame..

Date of experience: March 5, 2017
Australia
1 review
0 helpful votes
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Scam
March 28, 2017

Your web site is very confusing especially when it comes to payment. You have charges me AU$66.48 for nothing. I already have paid US$18.00 == AU$24.34 for the membership and I don't know what this AU$66.48 is about.
Please refund me the amount of AU$66.48.

Date of experience: March 26, 2017
GB
1 review
0 helpful votes
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I needed to cancel my membership as I no longer needed it for a while. I had difficulty doing this as there was a mix up with my e-mail address which was quickly resolved by Heather the Customer services Agent. Certainly I would subscribe again.

Date of experience: January 8, 2019
Missouri
1 review
0 helpful votes
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Crazy funny!
December 21, 2016

It was a little work getting the pictures I wanted downloaded, but once that was done it was very easy. Everyone enjoyed seeing their face on at least one of the holiday episodes. My favorite was the sled race.

Date of experience: December 19, 2016
Florida
1 review
0 helpful votes
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Great and timely support
May 24, 2018

I had a subscription issue withJibJab that was resolved quickly. The measure of a company often surfaces when you have a problem or issue. In this case, JibJab's customer service more than rose to the occasion.

Date of experience: May 22, 2018
Canada
1 review
0 helpful votes
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Awesome Experience
April 7, 2017

This was such an easy and fun way to send a birthday wish. There were so many options to chose from and it was an awesome experience. I will for sure be using JibJab for upcoming occasions... love it!

Date of experience: April 5, 2017
Missouri
1 review
0 helpful votes
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Disappointed
December 30, 2016

Besides the site not working properly and I needed assistance to get it to work (had to abandon my Internet server and find another), there are not enough NEW choices. There are e cards that have been on there for years! Same themes, same music.

Date of experience: December 28, 2016
California
1 review
23 helpful votes
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Don't get into this site
December 22, 2014

Don't get into this site. It's a waste of time. After editing and cropping and pasting pictures, they'll let u see 5 seconds of the clips and... Yes you can't even see the whole things without paying. This site SUCKS! Below zero star for this.

Date of experience: December 22, 2014
Wisconsin
1 review
0 helpful votes
Follow BW B.
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Fun greetings
August 28, 2017

I love the convenience of setting up sending these cute cards to my family, all for the yearly subscription. I do not like that I cannot edit my heads more in the newest program. It seriously reduces the quality of the final product, does not enable tweeking it to look less awkward and unflattering. I also don't like some of the content, but I can bypass that for what seems more wholesome & humorous to me - more of that would be nice. Nevertheless, I will keep using this service.

Date of experience: August 26, 2017
California
1 review
0 helpful votes
Follow Celeste V.
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Saw a promotion for $1.50, made 1 video & my acct was charge > $18. Once you select the heads the video is created & you can't edit which head you have on the character. There should be an option to view it before final video. Funny video but very upset about the price.

Date of experience: April 18, 2017
Virginia
1 review
0 helpful votes
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Pretty good
April 11, 2017

Trying to get the mouths correct is hard and then once done you cannot go back and edit so if you don't get it the way you want then you'll have to delete it & start over. Other than that it's a lot of fun

Date of experience: April 9, 2017
District of Columbia
1 review
0 helpful votes
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Can't stop laughing.
September 10, 2016

I put pictures of my daughter and her family into Pharrel's Happy for my granddaughter's birthday. The message from my daughter was "We're dying over here." My 4 year old granddaughter apparently watched it 20 times.

Date of experience: September 8, 2016
New Jersey
1 review
1 helpful vote
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Great, creative service
June 9, 2018

Love the website. Incredibly creative and unique. People love the results! I only wish they would add an option to join up for a month here or there throughout the year--whenever the need arises--instead of forcing you to take the service for an entire year.

Date of experience: June 7, 2018
New Jersey
1 review
1 helpful vote
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In 2018, I was billed for a yearly use of the Jib Jab system of a nominal amount. In the midst of a move from Florida to New Jersey, I didn't respond to the billing and just let it go. 2019 billing I had no such problem in "ringing them up". The staff quickly responded to my inquiry and gave me a debit for the yearly 2019 usage. Thanks Jib Jab

Date of experience: May 1, 2019
New York
1 review
0 helpful votes
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Fun
February 22, 2017

I really like the job jab videos they are great but I don't like having to pay for a full year on auto renewal. I would rather pay per video. I just dont think I will use it. I wish you had better payment options.

Date of experience: February 20, 2017
Georgia
2 reviews
1 helpful vote
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Unhappy
June 16, 2017

Waste of time and money. The videos turned out to be lame unless you can line everything up perfect. Everything looks almost robotic and videos are short. Wish I had saved the money and just bought a real card.

Date of experience: June 14, 2017
Indiana
1 review
0 helpful votes
Follow Jibjabber V.
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Great fun
February 22, 2017

Thank you. I still need to figure out how to use from iPhone. Have it on iPad and it's great. I like that i still have all the pictures i put in years ago but can add more and delete any i no longer want.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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FANTASTICAL
June 23, 2017

I love making these for family members. It always lifts their spirit! Most recently, I make videos for my two brother-in-law's, a father-in-law and my brother. H wrote me about how touch they were and how hard they laughed!

Date of experience: June 21, 2017
GB
1 review
0 helpful votes
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Miss leading on sign up fee
December 12, 2016

Site is very good got everything you need but I only wanted to sign up for 1 month but you took 1 year fee. It stated on website you had a choose, I clicked 1 month but was still charged the year@ $18.99... not acceptable

Date of experience: December 10, 2016

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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