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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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The cards I have made and shared have gotten big notice from my friends.
They now look forward to my next one.
I love that i can save cards i make and send them again.
It is written nowhere that you have to wait hours so as to be able to download the video you paid for. I did the video before 12 AM, it was sent to me after 12 PM. If I knew that, I would not buy it.
There is not enough song choice and there are too many lewd or suggestive selections. It would be better for me to have more cleaner choices as a family person
The videos give my friends huge smiles. It's nice to view something funny!
I hag help in less than 24 hours yes there is someone there to help you
My grandson loved his card thanks again
Linds
I always get big smiles and everyone laughs all the time and thats why I love making the cards and the videos.
The only thing that i dont like is that you removed the shaping feature and I'm not able anymore to adjust the face limits or edit the head shape..., and this used to be possible.
I understand that you improved jib jab services, and thats good, but in this case i dont think that the result was better because the heads look huge and disproportionate.
The shaping feature should be avaiable again! Please improve that feature, please...!
I love the Jibjab ap because it is so much fun to make a video of someone or myself to brighten someone's day. I have been a member for 3 years & continue to do so in the future & I highly recommend Jibjab to anyone who likes to have fun.
I sent the song "All About the Bass" to my daughter for a birthday card... but it was really for my GRANDdaughter's entertainment since she loves that song! Had my 3 daughters and my granddaughter as the vocals. It was fun and super easy putting it together and enjoyed by all!
Less than transparent of you to withold price and renewal info until video creation is completed by user. I bought the service, but would never recommend it to anyone
Needed a card for students who graduated to give a smile and a congratulations.
Found what I needed and signed up easily.
The site is great, easy to work with. Not many options to choose from as far as music and graphics.
The intended receiver thought his birthday card was hilarious. Keep up the good work with new videos
They stole my money saying that I would pay only $ 2 and the video actually, $ 24 was charged to my credit card. Real flight to such a poor result.
I didn't see an option to choose 1 month or 1 year. Was charged automatically for a year. I only wanted one month.
My niece loved her card. She and her friends watched it many times!
Sent the card in the early morning but it was not received till the evening. Don't think I will use again.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members