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JibJabReviews 12,912

3.8

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155
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California
1 review
0 helpful votes
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Excellent
June 30, 2016

Everything we could've hoped for! Everyone laughed repeatedly!

Date of experience: June 27, 2016
Washington
1 review
0 helpful votes
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Fun Alternative
June 30, 2016

Gave a JJ ecard to my brother for Father's Day. He and his family loved it and cheered everyone up!

Date of experience: June 27, 2016
Wisconsin
1 review
0 helpful votes
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Experience With JibJab
June 30, 2016

Site was easy to use and everything worked the way it should have.

Date of experience: June 27, 2016
California
1 review
0 helpful votes
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Problem
June 29, 2016

If you want to post to another person on FB you can't
Without posting to my site... not good for a birthday

Date of experience: June 27, 2016
California
1 review
0 helpful votes
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Staying Alive
June 29, 2016

The video did not get sent, just the opening shot. Disappointed!

Date of experience: June 27, 2016
Illinois
1 review
0 helpful votes
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GREAT
June 30, 2016

I have been able to brighten a few peoples day. It is great.

Date of experience: June 27, 2016
California
1 review
0 helpful votes
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The ol' bait and switch
June 29, 2016

Buy this e-card for 2.99. We'll sign you up for a subscription instead.

Date of experience: June 27, 2016
Massachusetts
1 review
0 helpful votes
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Too Funny!
June 29, 2016

Be careful because some people do not have a fabulous sense of humor! This is the greatest funny card out there!

Date of experience: June 27, 2016
Arkansas
1 review
0 helpful votes
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Mary's JibJab Review
June 29, 2016

Oh WOW! JibJab is so amazing! I had heard of JibJab before, but had never used it or subscribed to it, and now that I have, I find it FUN, EXCITING, & FUNNY! Thanks so much for the creativity you've put before us to personalize. I LOVE IT!

Date of experience: June 27, 2016
Canada
1 review
0 helpful votes
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Way overpriced!
June 29, 2016

This was my first attempt at this. The first card made didn't have the face in it that I chose so I didn't send it. I didn't even recognise who it was. I was able to complete the second attempt with correct face. It was perfect but I received the credit charge as $23.72. This is a very expensive birthday card. Maybe because you are outside Canada. I thought I was on a Canadian site. Too bad.

Date of experience: June 27, 2016
GB
1 review
0 helpful votes
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Email didn't arrive
June 29, 2016

I am very unhappy with my experience with JibJab, my father in law never received his Father's day card. He looked in his junk/spam and it wasn't there either.

Date of experience: June 27, 2016
Virginia
1 review
0 helpful votes
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JIBJAB BIRTHDAY CARD
June 29, 2016

Overall JibJab is a fantastic concept: nothing short of awesome

Date of experience: June 27, 2016
Australia
1 review
0 helpful votes
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Crap
June 28, 2016

.

Date of experience: June 26, 2016
Canada
1 review
0 helpful votes
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Great site,
June 28, 2016

All in all very easy to navigate and use, I have been using it for several years,

Date of experience: June 26, 2016
California
1 review
0 helpful votes
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Totally kicks Butt!
June 28, 2016

So much fun and entertaining... great for any occasion!

Date of experience: June 26, 2016
California
1 review
0 helpful votes
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Wasted 18.00
June 28, 2016

Tryed to make a Father's Day Jib Jab was not able to post. I was forced to join dorm a fee of 18.00 per year. Never would have joined if I knew that my money was now going to be taken from my account every year. Couldn't even get one to post. Very Unsatisfied

Date of experience: June 26, 2016
New Jersey
1 review
0 helpful votes
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Good Customer Service
June 28, 2016

Wanted to buy a single card but instead was charge for a reoccurring yearly subscription. I was initially very annoyed however once I contacted costumer service they were very helpful and responsive in issuing a refund!

Thank you!

Craig

Date of experience: June 26, 2016
New Jersey
1 review
0 helpful votes
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Cute Father's Day skit
May 5, 2021

Ultimately good but hard to navigate the app to deliver the message

Date of experience: June 26, 2016
Connecticut
1 review
0 helpful votes
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Took $$ from my account
June 28, 2016

I had no idea that 2 withdrawals were going to be taken out of my account. I have no idea how to get them to stop! Buyer be ware.

Date of experience: June 26, 2016
Illinois
1 review
0 helpful votes
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"Hilarious" was the response
June 28, 2016

I made a dance card with 5 family member for a friend and sent it to all involved. Everyone howled with laughter! And thought I was a genius. Making it was fun and easier than I expected. Thanks JibJab.

Date of experience: June 26, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA