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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Very happy with product and the service of choosing a specific send date.
The only reason I didn't give 5 stars is because there were no notifications or emails to me that the card was delivered on specific date and if receiver opened card or not.
I am not good with computers and was hesitant to try this site since a lot of the cards require some computer skills. Even I was able to figure out how to make a card, although it took me a little while to figure it out. And there are enough cards that don't require skills, since they are already made.
I belonged to JibJab once before but cancelled because I felt maybe all my friends and relatives were getting a little tired of receiving them. Plus, I was disappointed that there were not more options in the categories I liked. I figured now a year later, there would be new ones I could send. I particularly like the dance related ones but I see now that so many are songs that I am not familiar with (I'm in my 60's) and they didn't appeal to me, nor would they to my friends and relatives. So, sadly, I'm not sure I will stay with JibJab.
This site was a lot of fun to customize a musical birthday card for my nephew. I will definitely be using JibJab for all my special occasions!
Cards are great to cheer people up!
Not sure why my subscription wasn't automatically renewed, but I'm enrolled again.
Haven't figured out how to delete faces. Otherwise it's fun and funny.
Very difficult to find photos that you can use and even then the faces are so grossly large compared to the bodies that it is just distorted. If the person is supposed to speak the mouths move in an un-natural way. I tried two and really didnt care for the results. There may be other cartoons that look better, but not worth it to me.
Such as local University themes, Unc etc. any football end zone dance. More current song hits, those to choose old stuff yes an old school one is fun too. But love newer songs more. Creative like. Dance show spin offs.
Great resource for all the special occasions in life. I love having it to access!
See, I'm not sure my card was read by the recipient. It would be nice to know that they had a laugh or not and if the card was appreciated.
After looking through all the cards, I found no cute ones to be really appropriate for Christians. Had I known that at first, I would not have joined. All my friends are Christians.
JibJab responded right away to my complaint, and everything was resolved quickly and easily. Well done, JibJab!
I first experienced JibJab dances and videos when my friends sent me a surprise message every day during my last week of work. What an absolutely fantastic way to start retirement! So, of course, I had to become a member myself. It is great fun and all my friends have loved what I have done for them. The process is easy and I also appreciate being able to preview my photos before sending. Love it! LOL
I like the JibJab cards, they fit in my community well. The site is easy to use, fun and affordable. Thanks for a fun option. :)
I pick a card and select make card. Screen goes to "cast it" them, nothing.
I've only done two disco dances but they are so much fun and so easy to do! Everybody loves to watch them too:)
It's a pity some of your ethnic dances have fat, white hairy guys taking the mickey but hey I suppose there's a demand for that?
Otherwise, there's a wide selection and I'm looking forward to doing many more :)
We created cards using our own pictures, and they turned out well. My only suggestion is to increase the options for these cards, as the choices are somewhat limited.
I signed up For one birthday card and now I make hilarious music videos with my favorite faces.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)