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JibJab

How would you rate JibJab?
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Oregon
1 review
0 helpful votes
Follow Janis M.
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Its hard to get pictures in the right place but im sure i will get better at it im hoping atleast. All the choices i love.

Date of experience: March 27, 2017
Illinois
1 review
0 helpful votes
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Lovan Christmas JibJab
December 18, 2016

The $18 annual fee was worth it after my first JibJab. The family loved it.
Had trouble with the mouth adjustment as it gave everyone mustaches.

Date of experience: December 16, 2016
GB
1 review
0 helpful votes
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Brill!
December 24, 2016

Only downside is because I didnt do auto renewal of my subscription, you deleted all my past cards which is wrong when i still paid subscription!

Date of experience: December 22, 2016
California
1 review
0 helpful votes
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Does not always work
July 9, 2016

Tried to upload picture two different times to use on an e-card and each time it did not load (plus took forever to find out it did not work).

Date of experience: July 7, 2016
Alabama
1 review
0 helpful votes
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Misunderstood charge
July 2, 2016

It was easy to make a video and lots of fun. I just wasn't aware I would be charged for a year instead of for the one I made.

Date of experience: June 30, 2016
Missouri
1 review
0 helpful votes
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Eazy Peazy
February 23, 2017

I love this. It makes me feel clever and super easy to use and share. I even have my elderly in-laws and super young kiddos participating.

Date of experience: February 21, 2017
California
1 review
0 helpful votes
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Locked in
February 22, 2017

JibJab locks you into a year-long contract just to use their site. The videos are fun, but you aren't going to use it enough to make it worth while.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Now they Charge $18 join fee, and then a $2 download charge and not tell you after you pay $18. Ripoff! I want my money back.

Date of experience: February 25, 2017
Alessandra S. JibJab Rep
over a year old

Please send an email to help@jibjab.com and we can help!

Canada
1 review
0 helpful votes
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Frustrated
December 13, 2016

I could not send my card. I had the pictures all there. It kept asking me for my credit card # so I signed in but still wouldn't send.

Date of experience: December 11, 2016
Peru
1 review
0 helpful votes
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Easy quick an efficient!
December 15, 2018

Thanis a lot for such a quick assistance and solving my issue! Very easy and effective!

Warm regards

Date of experience: December 15, 2018
GB
1 review
0 helpful votes
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Efficient
March 11, 2017

Had a problem needed a refund very efficient service money credited same day couldn't ask for better service

Date of experience: March 9, 2017
Texas
1 review
1 helpful vote
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Total Disaster
June 24, 2016

After slogging through unintuitive tools, the default face was sent with the card. Embarrassing to say the least.

Date of experience: June 22, 2016
Georgia
1 review
0 helpful votes
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Poor quality, too few choices
December 29, 2016

I am very disappointed with JibJab. The videos are not as fun as I expected from the web site, there are very fhe choices, and the quality is poor. DO NOT WASTE YOUR MONEY AND SUBSCRIBE!

Date of experience: December 27, 2016
Illinois
1 review
0 helpful votes
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Difficult to navigate
December 12, 2016

I couldn't seem to navigate the site very well. Had trouble getting the number of characters I wanted.

Date of experience: December 10, 2016
Cyprus
1 review
0 helpful votes
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Fun ecards
May 6, 2017

I've really enjoyed creating my ecards... it's simple to do, and an easy, lovely way to send best wishes to my friends!

Date of experience: May 4, 2017
California
1 review
0 helpful votes
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Fun but gets old fast
September 15, 2016

It was fun to explore and create some jibjabs but not really a lot of options and am board of it already.

Date of experience: September 13, 2016
Pennsylvania
1 review
0 helpful votes
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Happy Job Jabber!
June 25, 2016

Cards are so expensive and they are just thrown out! I loved personalizing these jibjabs and make my family and friends smile!

Date of experience: June 23, 2016
Australia
1 review
0 helpful votes
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Laughter is the best medicine
December 30, 2017

Always gets a laugh from everyone. Even the grumpiest people especially if they are starring. And the videos are cute and groovy

Date of experience: December 28, 2017
Canada
1 review
1 helpful vote
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Disappointed
May 24, 2017

Birthday surprise ruind. Site would not allow me to loget in using the same email address they email me on and I used to set up account.

Date of experience: May 22, 2017
Florida
1 review
0 helpful votes
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Disappointed
April 3, 2017

My card wasn't sent by you, I had to send it from my email.
Did it have something to do with the recipient having a gmail acct.?

Date of experience: April 1, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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