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JibJabReviews 12,910

3.8

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JibJab Reviews Summary

JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
167
value
184
returns
62
quality
155

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1 review
0 helpful votes
Follow Pooja V.
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Fantabulous
December 12, 2016

Please also add the Indian festival Diwali in your list.

Date of experience: December 10, 2016
Colorado
2 reviews
0 helpful votes
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I am disappointed that I can't save the video with out have to pay for it. I have problems knowing which one I have used and those I have tried. Love them though. Maybe lower the saved price?

Date of experience: December 10, 2016
Australia
1 review
0 helpful votes
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Really good idea, but needs more options as to the number of people to be incorporated into the e-card.

Date of experience: December 10, 2016
South Carolina
1 review
0 helpful votes
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Amazing!
December 12, 2016

I love JibJab! It's the best and I recommend everyone to at least try it once! XD

Date of experience: December 10, 2016
New Hampshire
1 review
0 helpful votes
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Difficult to navigate
December 12, 2016

I couldn't seem to navigate the site very well. Had trouble getting the number of characters I wanted.

Date of experience: December 10, 2016
Canada
1 review
0 helpful votes
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Expensive
December 12, 2016

We used to be able to use demo mode free. I think going from free to $18 is a big jump. Even when it was free, i did purchased one card that I sent my family.

Date of experience: December 10, 2016
Ohio
1 review
0 helpful votes
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Not worth it.
December 12, 2016

After paying $18. You would think they would give you a free download. Not worth it.

Date of experience: December 10, 2016
Arizona
1 review
0 helpful votes
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Improvement
December 12, 2016

I'd like to be able to see a preview of the card before deciding which one to use.

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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I'm not too sure about the whole aging process thing. For myself, I'm feeling more and more that technology is definitely passing me by. Just ask my great nieces, they'll tell you how antiquated I've become.
I'm exaggerating a bit when I say the JibJab site has not only provided me, my friends and family countless hours of fun, laughter and humor but I think it's had a positive impact on my confidence to manuver myself thru this next century.
Good going JibJab! Your help and expertise is appreciated.

Date of experience: December 10, 2016
Australia
1 review
1 helpful vote
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Great funny
December 12, 2016

Only thing I don't have my email's, Had to keep going back to my address book. Don't know if any place with you that I can put them in, to save till I want them again.

Date of experience: December 10, 2016
Australia
1 review
0 helpful votes
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Excelent product
December 12, 2016

All according to plan I order you deliver thankyou

Date of experience: December 10, 2016
Tennessee
1 review
0 helpful votes
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Enjoying Jib Jab
December 12, 2016

Good! But, 1 thing, 4 or 5 years ago you use to be able to cut a silhouette around a imported photo. Could that come back?

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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Great
December 12, 2016

Like it very much! You should bring back some of the old videos

Date of experience: December 10, 2016
Canada
1 review
0 helpful votes
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Fun but you need patience.
December 12, 2016

I love the reactions I get from the cards I've
Sent out and the positive and funny remarks all make my day

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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Lots of fun!
December 12, 2016

I like the ones where every one is singing. Less so when there is no speaking or singing

Date of experience: December 10, 2016
New Jersey
1 review
0 helpful votes
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If it worked reliably, ot would be 5 stars. Sadly, i feel I have wasted my money.

Date of experience: December 10, 2016
New Zealand
1 review
0 helpful votes
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$#*!
December 12, 2016

$#*!ty. I thought I was paying per month (really just to view a chrissie song), but got tricked into a years subscription of $18. Sneaky and not appreciated. The to top it off, the card initially promoted (Feliz Navidad) was easily the best available, the rest are pretty poo.

Date of experience: December 10, 2016
Minnesota
1 review
0 helpful votes
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Variety
December 12, 2016

I am really disappointed in the variety of the cards available. Everything is kind of cheesy. Would like more choices. Have not decided yet whether or not will continue past the 30 day trial

Date of experience: December 10, 2016
Florida
1 review
0 helpful votes
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Outstanding!
December 12, 2016

Wish you had more that was appropriate for use by families. I wanted to do one for my soninlaw using their children but most were not suitable.

Date of experience: December 10, 2016
Oklahoma
1 review
0 helpful votes
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Swindled
December 12, 2016

You need to be very careful because what you might think is a purchase of a $. 99 card will turn out to be an $18.99 recurring Credit card charge. NOT COOL!

Date of experience: December 10, 2016

From the business

JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.

Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)


jibjab.com
Founded in 1999
Marina Del Rey, CA