On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My jibjab greetings has made my friends and family feel like I'm "better than sliced bread." Lots of laughs and I love the idea that you can choose between 1 and 5 people... They have lots of designs that suits my fancy... and I get a kick myself "experiments" with different faces! So, I have to scour my computers and create a JibJab folder! Morgan has been just wonderful in his rapid response and concern about how happy and satisfied I am. They get a ***** from me.
I'm a longtime JibJab fan; was first introduced years ago when I was working at an animation studio and the partners came in to pitch. I let my membership lapse just because... I don't actually recall why now.
But I'm back. And I love it!
JIBJAB HAS TRULY MADE MY CHRISTMAS! IT IS HILARIOUS AND HAS BROUGHT FAMILY AND FRIENDS CLOSER. THANK YOU!
Have had souch fun on this site
Having a good laugh with friends and family. Especially grandchildrenn
I've made JibJab cards before. This time I was signed in, had the photo uploaded and shaped, and each time I clicked "done" for the photo placement step, the site sent me back to the Christmas card selection. And then found that the site offers NO immediate help for problems encountered. Getting an email answer two days later doesn't help when you're trying to send a birthday card on time. Very dissatisfied!
My friends loved the ecards from Jib Jab almost as much as I enjoyed making them. I felt like a Hallmark and Chris Tucker mix creating my greeting cards.
The card was hilarious and well received by my girlfriend. Thank you.
Love this site. Very easy to use. Great videos. Lots of laughs.
We really enjoyed making and playing the holiday jibjabs, my only complaint
Was trying to get the mouth in the right place.
JibJab is a fun way to connect and send greetings to family and friends
The site has too many bugs. When I approach JibJab for help, the response was like warm at best. Overall it gives a negative impression
My Family loves to edit pictures in scenes to enjoy the videos they create!
The same stuff I sent people last year and most stuff is thru email seldom can I message anything
Hi sent these out to all of my friends as xmas cards with a little pazzaz and they all loved them alot of fun
A paper card would have arrived late, so this was a well-received alternative with a song I really like that was easy to put together.
I really like making the videos and putting faces in the characters... it has brought a lot of laughs for my family and friends... and for me as well...
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members