I purchased a membership and still was charged $1.99 for the two videos I produced. The site was difficult (for me) to navigate.
So easy to use and so fun to make with family and friends! We even included our pets since they are family too!
It's fun to send them to friends. People I've sent them to really think they're cute
Very inexpensive to join for a year.
My husband and I enjoyed the clever settings and our friends loved to receive our dancing cards. Easy to set and most entertaining.
Family and friends loved the funny unconventional Greetings. It was easy to do and the children in the video loved being on "show".
Thanks for the laughs and the quality / timely customer service! Overall my experience has been pleasant and I appreciate the product and support.
I bought a $1.50 membership at Christmas to make one video and then all of a sudden I had a charge of $18
Excellent service, I highly recommend them! They do what they say they will do I email mailed them in the morning and got a answer the same day.
It was great all the things you can were great the price was right on. The team was always very helpful had a lot of fun thank you
I was able to get my billing issue resolved in just one day. I was thrilled! JibJab is the best of the best.
My daughter and I enjoy making new cards for friends and family. Love the variety of cards and videos available for different holidays.
I had a problem with their auto-renewal, and I needed a refund. They were on it right away and resolved the problem quickly!
Good. It was fun to make and more fun to see the expressions on the faces of family and friends when they saw it for the first time.
Trying to figure out how to use is too hard and not worth the money. Need better instructions on how to use upfront
I was suppose to pay 1.99... was charged 18.99 and my video never posted... horrible! Was not happy and would never use again
After the 1st couple, the $18 annual charge is too much for the service. Really a 100 character minimum? Again, too much :)
I just love the options for birthday cards! Great product and everyone just loves the jib jab cards that I send to them!
They have some great products but need to develop some new ones - the ones on the site have been around for a while.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.