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JibJab

How would you rate JibJab?
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Wisconsin
1 review
0 helpful votes
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Membership didn't work
December 30, 2016

I purchased a membership and still was charged $1.99 for the two videos I produced. The site was difficult (for me) to navigate.

Date of experience: December 28, 2016
Colorado
1 review
0 helpful votes
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Best Fun Ever!
December 29, 2016

So easy to use and so fun to make with family and friends! We even included our pets since they are family too!

Date of experience: December 27, 2016
Pennsylvania
1 review
0 helpful votes
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I'm having difficulty navigate pictures on FB.
April 15, 2017

It's fun to send them to friends. People I've sent them to really think they're cute
Very inexpensive to join for a year.

Date of experience: April 13, 2017
Pennsylvania
1 review
0 helpful votes
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Love it.
December 29, 2016

The first day I signed up I made 3 videos. Everyone liked them. Jib Jab is easy and fun to use and even more fun to share.

Date of experience: December 27, 2016
Maryland
1 review
0 helpful votes
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Happy Customers
December 29, 2016

My husband and I enjoyed the clever settings and our friends loved to receive our dancing cards. Easy to set and most entertaining.

Date of experience: December 27, 2016
Australia
1 review
0 helpful votes
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Christmas Greetings
December 30, 2016

Family and friends loved the funny unconventional Greetings. It was easy to do and the children in the video loved being on "show".

Date of experience: December 28, 2016
Texas
1 review
0 helpful votes
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Nice Site
January 5, 2017

I need to view more songs selections. I did not see many, but hopefully will find more as I visit the site more.

Date of experience: January 3, 2017
Washington
1 review
2 helpful votes
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Thanks for the laughs and the quality / timely customer service! Overall my experience has been pleasant and I appreciate the product and support.

Date of experience: February 27, 2019
California
1 review
0 helpful votes
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Deceitful
January 8, 2017

I bought a $1.50 membership at Christmas to make one video and then all of a sudden I had a charge of $18

Date of experience: January 6, 2017
Florida
1 review
0 helpful votes
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Jibjab.com
January 14, 2017

Excellent service, I highly recommend them! They do what they say they will do I email mailed them in the morning and got a answer the same day.

Date of experience: January 12, 2017
California
1 review
0 helpful votes
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5 star going to have some fun
May 15, 2017

It was great all the things you can were great the price was right on. The team was always very helpful had a lot of fun thank you

Date of experience: May 13, 2017
Oregon
1 review
0 helpful votes
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Fantastic customer service!
January 19, 2017

I was able to get my billing issue resolved in just one day. I was thrilled! JibJab is the best of the best.

Date of experience: January 17, 2017
Maryland
1 review
0 helpful votes
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Fun to create e-cards!
October 12, 2016

My daughter and I enjoy making new cards for friends and family. Love the variety of cards and videos available for different holidays.

Date of experience: October 10, 2016
Tennessee
1 review
0 helpful votes
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Needed a refund
May 26, 2017

I had a problem with their auto-renewal, and I needed a refund. They were on it right away and resolved the problem quickly!

Date of experience: May 24, 2017
Illinois
2 reviews
0 helpful votes
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Made many smile
February 22, 2017

Good. It was fun to make and more fun to see the expressions on the faces of family and friends when they saw it for the first time.

Date of experience: February 20, 2017
North Carolina
2 reviews
0 helpful votes
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Poor instructions
February 22, 2017

Trying to figure out how to use is too hard and not worth the money. Need better instructions on how to use upfront

Date of experience: February 20, 2017
Georgia
1 review
0 helpful votes
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Horrible
February 23, 2017

I was suppose to pay 1.99... was charged 18.99 and my video never posted... horrible! Was not happy and would never use again

Date of experience: February 21, 2017
Kansas
1 review
0 helpful votes
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Nice novelty for a moment.
February 22, 2017

After the 1st couple, the $18 annual charge is too much for the service. Really a 100 character minimum? Again, too much :)

Date of experience: February 20, 2017
California
2 reviews
0 helpful votes
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Great Site!
June 24, 2017

I just love the options for birthday cards! Great product and everyone just loves the jib jab cards that I send to them!

Date of experience: June 22, 2017
Texas
1 review
0 helpful votes
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Jib Jab birthday cards
July 4, 2017

They have some great products but need to develop some new ones - the ones on the site have been around for a while.

Date of experience: July 2, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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