This is a fun site, and when there are questions or issues their support staff respond immediately and resolve issues.
I used jibjab service for the first time. Good service and friendly support. I would recommend it to my friends.
Great fun! Fair price! Really enjoying my jib jabbing. The music videos and dance videos are my favorites. Thank you
I was very happy with my experience with jib jab. I sent several cards and they all were delivered smoothly.
Have been a longtime user. Problem is that I end up sending the same card to the same people occasionally.
Was a bit confusing figuring out what my membership options were. Wish there were more options for one time buying.
Wish there were more options such as the Tequila one
More options offering longer length in time and creative variety.
Not much new cards to choose from. One time membership instead of yearly membership fees if site isn't updated yearly
When things seem to overwhelm you just take a moment to create, it's always fun to see the final result.
Went right to JibJab site and found exactly what I wanted! Easy to use and friends love getting the cards!
Very user friendly and easy to do. Would like more choices on number in group and more options for birthdays
Easy to use & wide variety of choices. We sent great holiday videos to family & friends. They were awesome.
I miss the sardonic wit that used to be present in your materials.
Your technology is good, content is weak
Lots of fun! Great music and the adventure videos are always entertaining. I use JibJab at all of the holidays.
It was easy to add photos to the designs and get the desired effect. Got many good responses from viewers.
Had tried to reach out with email for my customer information with no response from you customer service very disappointed.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.
Hi Robin! Just send an email to help@jibjab.com and we will sort it out for you! (: