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JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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Very easy to use but had trouble getting address book from another card maker but got it done, also did not know that you could only do 15 cards at one time and had to start over as it would not let me just delete the extra, thanks
I am sorry, but you have the same old videos over and over, not much new, just old stuff, disappointed. Paid $18.00 for the same old stuff?
Easy to do and so much fun to see the results. Everyone loved getting the card.
Find the app very easy to use, our young daughters like to make footage laughing uncontrollably when they play it back.
We wanted a funny e. Card for my cousins birthday and found it.
We followed that with a 'dancing and singing' card for Christmas to family and friends.
That resulted in friends joining in and joining JibJab.
Gotta love it...
While the business model keeps changing from free to fee, we continue to use the service to send electronic cards to the staff.
This has became a Christmas tradition at our office and for my Team. I did this several years ago at Christmas for fun with photos of the people in our office. I was asked several weeks ago... where are the videos. It has became a part of our Christmas work tradition. I would like to see additional videos for next year. I have used some of the same videos the last two years.
I love mak8ng these fun, personalized animated greetings with jib jab every year. It's become a Holiday Tradition
The shortest way for receiving smiles from close people)
I used your services over the pasted couple of years. This last year. I was a little disappointed, and really I cant use you services again.
You have really nothing new!
I was hoping that you would have more ex: Christmas. One new one!
And it really was not as cute or funny as other years.
I would like to cancel and get my money back.
I was hoping for new stuff, so I took the chance and signed up using your services realizing after you had nothing really new.
Didn't realize there was a reoccurring charge.
Couldn't get it to work after spending the time fitting the faces in
I had alot of fun making Christmas cards for friends and family. It was easier than I thought it might be.
I had trouble aligning my picture with the place for the face. It didn't look good. When my mouth moved there was a black space. And near my jowls there were white spaces.
My classroom really wanted to try a 1-month subscription, but it was really difficult to do so and we accidentally paid for a year.
I use JibJab for all holidays, birthdays, office parties and random posts. Its always a big hit.
I didn't find the site easy to navigate. Labor intensive. Sorry
I purchased JibJab originally to make Christmas videos of my students. We showed them on a big screen to the parents at our party... they went crazy! All of them wanted me to email the JibJab videos of their children to them. It was soooo much fun!
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)