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JibJab

How would you rate JibJab?
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Illinois
1 review
0 helpful votes
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Needs work!
June 25, 2016

I had to create my Father's Day jibjab from start to finish twice before It successfully posted on Facebook. I did nothing different the 2nd time. Confusing.

Date of experience: June 23, 2016
Texas
1 review
0 helpful votes
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Same old stuff
June 14, 2017

Easy to use but major complaint is not going really new. I expired my membership and returned but SOS. Need new vudeis, especially for birthdays, anniversaries, ECT.

Date of experience: June 12, 2017
California
1 review
0 helpful votes
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Valentine Fun
February 22, 2017

Sent my son and girlfriend a valentine day greeting that they loved. I easily
Uploaded their faces so that their caricatures danced and sang to "I've Got You Babe". Would recommend the site.

Date of experience: February 20, 2017
Ohio
1 review
0 helpful votes
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I love being able to personalize the cards. They are so much fun for everyone to watch. The grandkids crack up seeing their parents doing weird dances.

Date of experience: June 18, 2017
Georgia
1 review
0 helpful votes
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"Free" but required payment
February 22, 2017

App would not let me procede until I created a paid account. Then would not save properly. Had to go through the process repeatedly before finally completing.

Date of experience: February 20, 2017
Australia
1 review
0 helpful votes
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Contacted jabber on Sunday thinking I wouldn't get a response and not only did o receive a response, my request was actions immediately. Super impressed. Thank you

Date of experience: August 23, 2016
Louisiana
1 review
0 helpful votes
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Jibjab is awesome!
December 30, 2017

Jibjab has great customer service support team that is extremely helpful. I absolutely love all the ecards and videos. My family and I share a lot of laughs creating them. Thank you Jibjab!

Date of experience: December 28, 2017
New York
1 review
0 helpful votes
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Attentive, thorough and swift to respond!
Thanks for taking care of my request, I don't know what I expected...
But I really wasn't anticipating a quick resolution

Date of experience: March 3, 2020
GB
1 review
0 helpful votes
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Brilliant site
February 22, 2017

I created a Valentine's card for my girlfriend, using the "I got you babe" cartoon, with our faces added. It was very easy to use and her reaction, when she received it, was 'ABSOLUTELY THE FUNNIEST, CLEVEREST ECARD I'VE EVER RECEIVED!'
Spot on JibJab! I will enjoy using you again!

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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What a Crock!
December 15, 2016

I purchased a $i. 50 trial and now I have been charged $18.00.
It may be I didn't understand your policy but get me out of this NOW!

No more of Jibjab for me. Tried to call. But fake #

Date of experience: December 13, 2016
Virginia
1 review
0 helpful votes
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Everyone thinks I am so clever!
December 29, 2016

I don't make it up; I just stick on the heads, and they give me all the credit! Thanks, JibJab!
One thing though: why do I have to pay a separate monthly fee to use the app on my phone?

Date of experience: December 27, 2016
North Carolina
1 review
0 helpful votes
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Lots of fun to watch
August 17, 2016

The e-cards were easy to do. I did 7 to show at my husband's birthday party for the family. I gave only 3 stars because I would like more choices that are appropriate for children to be in and view.

Date of experience: August 14, 2016
Ohio
1 review
0 helpful votes
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Funny site
February 25, 2017

Good site, funny stuff easy to use. I have only used this one other time. I decided to use the pay portion
Of site and I discovered there is a lot more you can do if you get an account

Date of experience: February 23, 2017
Pennsylvania
1 review
0 helpful votes
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Downloading
June 30, 2017

I was very disappointed when I found out, AFTER I rejoined, that you do not allow your customers to download their video. I wanted to put it on a big screen TV at a birthday party for the Family to view and give a copy as a birthday gift.

Date of experience: June 26, 2017
Pennsylvania
1 review
0 helpful votes
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No directions
July 7, 2017

Without knowing what to do it took a long time for poor results. After getting the idea of Jim jab I found I did not have the proper pictures which I need it for family. And it just looks stupid

Date of experience: July 5, 2017
Canada
1 review
0 helpful votes
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Thumbs up to mini-videos!
March 22, 2017

MAKE PEOPLE SMILE with the JibJab mini video templates. Practice makes perfect. Seeing FACES we KNOW doing little dances, singing, wishing others 'Happy Holidays'... whatever it may be... is fun to do & cheaper than sending out a bunch of cards! $

Date of experience: March 20, 2017
Italy
1 review
1 helpful vote
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Disappointed
June 12, 2016

I used jibjab years ago and it was free, I'm ok to pay for a service but I'm disappointed to see that nothing evolved, not so many choices and you pay once to do the video and once again to save it, it's too much, it's funny for one occasion but I won't recommand Jibjab in the future.

Date of experience: June 10, 2016
Canada
1 review
0 helpful votes
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Totally wowed my friends!
December 29, 2016

Lots of great feedback on personalized videos sent to friends, particularly those which included the friends' faces! Great work, JibJab, your stuff rocks!

Date of experience: December 27, 2016
New York
1 review
0 helpful votes
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Great Family Fun!
December 30, 2016

My videos provided much needed entertainment at our family Christmas dinner! Great entertainment for everyone, from the tiny tots to the great-grand parents!

Date of experience: December 28, 2016
Michigan
1 review
0 helpful votes
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Disappointed
May 3, 2017

Creating our card was easy. Unfortunately it went to our recipients' junk email and was discovered late. We didn't receive acknowledgment copies, either.

Date of experience: May 1, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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