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JibJab

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Virginia
3 reviews
0 helpful votes
Follow Carolyn A.
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So Much Fun!
January 5, 2017

It was very easy to make a JibJab to send to my friends, and it was SO
Much fun! Taking my family's pictures and making a video of them wasn't
Hard to do at all, and the result was so funny! Our friends and relatives
Gave us so many wonderful comments and really seemed to enjoy our
JibJab video.

Date of experience: January 3, 2017
Georgia
1 review
0 helpful votes
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It's all an ad for JibJab
May 19, 2017

The displayed links are not the actual URLs, and my email software warns me. The very first link I clicked after making a video, sent me to a Phishing web site. Send a video, and the recipient sees big buttons to subscribe to JibJab, and more malformed "links". The whole JibJab presentation is Spam and Phishing and very sleezy. And you must fill out a "request" to get a refund, you cannot just plain cancel the subscription. I had a hard time finding a nice template for Mom on Mother's Day, and the recipients were not super thrilled with their videos anyway.

Date of experience: May 17, 2017
Belgium
1 review
0 helpful votes
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Expensive
January 7, 2017

Very good application. Easy to use, fine results.
I understand it's normal to pay a yearly redevance.
But I don't think it's normal to pay for every video I dowload for sharing with friends or family.
Or did I misunderstand ant there is a way to download video's for nothing.
Greatings.

PS: sorry for my poor english.

Date of experience: January 5, 2017
Virginia
1 review
0 helpful votes
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Expeditious!
July 10, 2016

Seems I had mistakingly subscribed - and was paying $18/yr for the service I did not use. An email on a Friday resulted in JibJab response the next Tuesday and a CREDIT. VERY responsive and helpful! Thank you guys!

Date of experience: July 8, 2016
GB
1 review
0 helpful votes
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Very funny
August 20, 2016

Sent to whole family who belly laughed
Easy to use easy to send easily the best ecard site out there I was highly sceptical about the joining and fee but I won't be sending another boring birthday card again A1

Date of experience: August 18, 2016
Delaware
1 review
1 helpful vote
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ECard
June 14, 2016

Was disappointed with the delivery of the ecard. I signed up for the membership and sent a card. Did not get email about either the membership or the delivery of the card until well over 24 hours later. Because of that the card was late and wasn't delivered/viewed until after the recipient's birthday. I've never had that issue with other sites. I most likely will not be using JibJab for future ecards.

Date of experience: June 12, 2016
Texas
1 review
0 helpful votes
Follow Kati K.
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Never receieved the email
May 26, 2016

I created a birthday card for a co-worker who loves JibJab - I personally always thought the cards were free so was shocked when I had to buy a year membership, but that's not my concern. My concern is I tried emailing the card to myself at my work address first, and I did not recieve it. I checked junk and spam folders and it wasn't there. I then tried emailing the card to my personal gmail account (twice), and again never received it not even in junk folders. I ended up taking a screenshot of the card and hyperlinking the image in an email and sending it to her that way. I'm glad I tested it before just sending it to her otherwise I'd feel like a bad co-worker not sending a birthday card. I'd like to cancel my year membership also but am not sure how. Wish I had just sent a regular card.

Date of experience: May 24, 2016
Alessandra S. JibJab Rep
over a year old

I'm so sorry, Kati. We haven't seen any issues with card delivery lately, so I wonder if this could have been related to a firewall at work. Regardless, we want to help make this right – could you please email us at help@jibjab.com so we can track down your account? Thanks.

Virginia
1 review
0 helpful votes
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Excellent Customer Service!
February 23, 2017

I sent JibJab an email regarding an issue I was having and they replied to me immediately and resolved my issue that day! I am very impressed with the customer service I received from Taylar! And then to even receive follow up from JibJab to make sure I was satisfied is A+ service!

Date of experience: February 21, 2017
Florida
1 review
0 helpful votes
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Enjoyed it
May 26, 2017

Took a little practice in lining up the chins... But all went well.
Thanks...
Also wonder why Jib Jab is free if you access through Facebook.
Why did I pay?

Date of experience: May 24, 2017
Arizona
1 review
0 helpful votes
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User unfriendly site
May 18, 2017

I wanted to change my email address. Horrendous experience. It's finally been changed, but everything from the past - heads, orders, etc have been lost.

Date of experience: May 16, 2017
Australia
1 review
0 helpful votes
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Receiver ecstatic with many friend likes.
September 21, 2016

My 80 year old father loved his gift video, as did many family and friends on Facebook. I will definitely continue to re-use JibJab services and recommend it's use by others.

Date of experience: September 19, 2016
Canada
1 review
0 helpful votes
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I love JibJab's funny videos and cards. On top of that, their customer service is prompt, friendly, and gets stuff done with no red tape. Exceptional!

Date of experience: December 18, 2018
GB
1 review
0 helpful votes
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Like the cards, but messages are far too short and you can't easily see when someone has opened your card. Be better if you were sent an email notification.

Date of experience: July 10, 2017
California
1 review
0 helpful votes
Follow Yvonne R.
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Same as above and also i paid extra $1.99 to have a copy. I Am disappointed
Because it did not sing "Happy Birthday".
This was an important birthday for my sister.

Date of experience: March 6, 2017
DO
1 review
0 helpful votes
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Not enough people
December 17, 2016

It would be great if you had more variety using real people and also options for big teams. Year after year I look forward to improvements but see the same old templates.

Date of experience: December 15, 2016
Oregon
1 review
0 helpful votes
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Predictably fun!
December 14, 2016

Putting together clever greetings has never been more inventive, clever and fun to create. The choices for a wide variety of circumstances is stunning.

Date of experience: December 12, 2016
Louisiana
1 review
0 helpful votes
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Great Christmas card
December 21, 2016

My kids love the video Christmas card. The 3 year old can't stop watching it. We will be doing these videos for every occasion. Easy to use interface.

Date of experience: December 19, 2016
New York
1 review
0 helpful votes
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Great birthday video card for my son
March 24, 2017

The e-card captured my son's personality perfectly. He loved it! I will be sending more of these video cards to all my friends and relatives this year.

Date of experience: March 22, 2017
Oklahoma
1 review
0 helpful votes
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Refunded as promised
June 25, 2016

I did the 30 day trial and don't think I'll be using ap much. Asked for refund and it was processed easily/quickly and communicated efficiently. Nice to see a company keep their promise.

Date of experience: June 22, 2016
Minnesota
1 review
0 helpful votes
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Cards
August 1, 2017

Not enough fun anniversary cards that you can put the person's picture on. Most of what you have is hubby to wife or vice versa. Birthday needs more too.

Date of experience: July 30, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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