JibJab

We downloaded the app to use for 1 day - read all the way through the Term & conditions to find out the FULL Cost - could see the monthly app fee and annual fee - the way the terms are written it looks as though you will only be charged monthly - logged onto the bank the next day - had been charged a Years fees! This app is not worth it - we will be asking for 11 mnths refund.

The video wasn't the problem. It was great in fact. The huge problem I have is it said it was scheduled to deliver to the designated email on the 22nd of April for my daughter's birthday. She never got it. I had to get MY email with the video and send it myself... two days later!

I thought my Birthday was going to be boring and dreaded. A dear friend sent me a jibjab e card, i laughed & laughed. I myst have watched 10 times that day forwarding it to all my family and they laughed. Turning 65 wasn't that bad after all. I have been continuing the tradition & sending jibjabs to all my family & friends. What a great idea! Thanks

I made several attempts to cancel shortly after I made the one cartoon. I misread the agreement thinkingI would be paying for one cartoon. Did not have any idea I would have $18 charged for a full year in advance. The site would not let me cancel until after the $18 first year was funded. Then and only then could Icancelfuture recurring charges. A lot of money for one cartoon!

I could not figure out how to personalize and send my St Patricks Day cards. I got the faces in, but couldn't figure out how to send them. I know it couldn't be that hard, because my grandson has done it, but I couldn't figure it out.

I created a card that I really wanted to send to a dear person but I found it offensive that I was forced to subscribe for a year. I don't send many eCards. Idon't send many cards period. I feel that the card effectively cost me the $18 annual subscription, hence why I say expensive. I was not given an option to pay for just the one card.

Your product is cute and clever and i loved it... LOVED IT! But it was offered at a half price of around a dollar and some odd change, but i was forced to create an account to receive the product and then found i was billed $18 for a year subscription. That my friends is where you turned from a clever little business i would tell others about to the skanks the muddy the water of the internet. Good day and good riddens.

I recently sent an email to Jib Jab Customer Servic with a billing question. I received a response within a few hours with all the information i needed. I also received a follow-up email to make sure the issue was resoved!

Worked and worked and worked to be able to get the one chip jab of Sonny and Cher accomplished. Period happy with the service and tried to cancel within two hours of obtaining service. Don't know how to follow up on this and want this service canceled mediately if not already!

Lots of fun and very entertaining. Only negative is that you charge more to save a video. As much as you charge to belong, it shouldn't cost more to keep and download what you create. That is called a "ripoff".

I sent it to myself to make sure it looed okay but it never showed up. The party I sent it to never saw it either, even though 'tracking' said it had been opened. Wasted my money it would seem but thanx for asking.

The site hasok options for video clips BUT it would be better to be able to delete the preset "greeting" (ie happy birthday/happy valentine's day) and replace it directly on the video with you own greeting

Love, love, love their cards, songs, etc. They are easy to do. They are fun to work with. Their customer support people are SUPER responsive and I really do enjoy their holiday cards. I have made Halloween Cards with family faces, and Christmas cards most especially, but they have lots of different ones to choose from and LOTS of songs to choose from. I really HIGHLY recommend this site.

Love Jib Jab with just a couple of exceptions when I was on a few yrs ago you could adjust the head photos more realistic and we are a family of 6 and all programs only allow up to 5 these are reasons I dropped out of the Jib Jab family before so I thought I would try again hope a few changes are in the future every one that I do send to loves it! Thank you and have a great day!

I am jibjabber since years and not since some days. It was a mistake with my new creditcard, that paypal could'nt pay the rate. I have forgotten to change the last 3 numbers on the backsite. If you look in my accont you can see, that I use my membership all the time and give fun to friends and family. Thanks to give me this possibility!
Hilde

When I did the Easter jib jab offering I thought I was signing up to just do one application, one time, Then I see that I'm signed up for year for $18. OK I could live with that but then I see I am set up for an automatic renewal for jib jab. That's something I had no intention of, I think that's deceptive. Unhappy.

It was not clear the card was not a moving/animated card, I had to set the mouth to move, but when I uploaded it to facebook it was just a static picture with my husbands face on it!
I wasn't impressed.

What I thought I read was that I'd be charged 1 dollar a month, but no, you guys know how to find loop holes and $#*! over your customers by charging the 18 dollars up front not the 1 dollar a month so thank you for your false advertising, I canceled my membership and will never use your service again