Birthday surprise ruind. Site would not allow me to loget in using the same email address they email me on and I used to set up account.
My card wasn't sent by you, I had to send it from my email.
Did it have something to do with the recipient having a gmail acct.?
Asked for a refund on an annual renewal that I wasn't aware would take place and received a feedback email within minutes and a refundin 2 days!
After several tries, I could'nt renew my memebership...
The page kept on coming out blank...
I had to stop my add blooker to get in...
Thanks,
Paul
You pay for a subscription, yet you don't have easy access to your account or to make quick & easy sendables. Basically - a royal pain.
I dont want this! I sent a cancellation. It better take effect now. I thought was 1.99 a month psy by month? Your directions unclear
The mouths on my pictures wouldn't line up which put a black line on the faces where the mouth was suppose to open whilst singing.
The videos available to choose was limited and not worth the $18 sunscription fee. I think the videos should be pay as you go not an annual fee.
Love this card giving product. Very easy to maneuver through. I needed to give a card to both a Birthday person and Valentine's Day persons.
I couldn't be more happy with my experience. I would say that it was easier than I thought. I can't wait until my next time.
Try Jibjab just for fun but during Christmas Holiday it was the ideal party starter and party favors for all ages!
I wanted only a one month registration but the system didnt allow that. Fortunately I was able to remove the automatic renewel.
I've had so much fun with JibJab and the people whose faces I've used were proud to be in the spotlight.
Used several of the videos in a Church Christmas Party featuring the Church Staff. Everyone loved it, including the staff!
It was awfull I called for help. The lady that answered did very little but she tried. Again I tried it was doing the same thing. So I said goodbye!
I made a mistake on creating my video but I couldn't go back an edit it so it didn't turn out well so I just deleted it from my page.
Overview
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members