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JibJab

How would you rate JibJab?
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Minnesota
1 review
0 helpful votes
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Birthday card for son
March 31, 2017

It was easy, fun, and much appreciated by the recipient. Thanks. I have nothing else to say and it's absurd to require "at least 100 characters"... that almost made me not bother with this.

Date of experience: March 29, 2017
Ohio
1 review
0 helpful votes
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Not satisfied.
April 1, 2017

Don't appreciate the fact that, after paying for the membership, e-card shows as an advertisement when sent, with company's name, etc. I just wanted to send a card, not advertise jib jab!

Date of experience: March 30, 2017
Canada
2 reviews
0 helpful votes
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After paying to. Join it's annoying you don't get any free saves. Also who has flash these days? Half the people I send these to can't view them anyways.

Def won't be renewing this.

Date of experience: March 20, 2017
Arizona
1 review
0 helpful votes
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No Discounts avail
March 31, 2017

Website is slow and will never give any discounts Not happy with the videos they rarely change, and new ones come along about 2 times a year, not worth their high yearly rate

Date of experience: March 29, 2017
Luxembourg
1 review
0 helpful votes
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Not so great
March 28, 2017

I was a customer some years ago, but I can see that there very few new vids and It is extremely rude to charge for video downloads received from paying customers.

Date of experience: March 26, 2017
California
1 review
0 helpful votes
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Great Way To Brighten Someone's Day
December 23, 2016

The videos are funny and cute. Unfortunately, once made it appears they cannot be edited (i. E. move a photo to a different position/person) without starting over. That said, it's still a fun tool.

Date of experience: December 21, 2016
Georgia
1 review
0 helpful votes
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JibJab has been fun. I have enjoyed creating comical greetings and videos for my family and friends. Takes a little getting used to but worth it. Customer service is good.

Date of experience: October 15, 2016
AE
1 review
0 helpful votes
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Not bad
October 18, 2016

Really easy to put faces in the videos, user-friendly software, but I would have liked more choices of videos starring me, some templates are quite similar, so it gets boring sometimes!

Date of experience: October 16, 2016
Washington
1 review
0 helpful votes
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Your site is worthless.
December 29, 2016

Most of the videos don't open up for me to add my "heads". The $18 I spent was a total rip-off. I would love your site if it worked properly. Will definitely NOT renew next December.

Date of experience: December 27, 2016
Florida
2 reviews
0 helpful votes
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Fun way to personalize greetings
December 29, 2016

Jibjab.com is a wonderful site that allows you to develop personal greetings for any reason or season. My friends and family have always enjoyed the craziness I send them from JibJab.com!

Date of experience: December 27, 2016
Louisiana
1 review
0 helpful votes
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Love jib jab
December 29, 2016

Every year we make your videos for our Christmas party starring 50 elderly people. It is an absolute hit they love seeing themselves dancing in the videos.

Date of experience: December 27, 2016
New Caledonia
1 review
0 helpful votes
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Excellent
September 4, 2016

This is a fantastic site, plenty of fun to send to our friends or family, they all really love it. Just missing the Saints celebration apart St Patrick.

Date of experience: September 2, 2016
California
1 review
0 helpful votes
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Totally bad, time consuming experience!
September 3, 2016

Spent all this time creating card and when got to end "site was down!" annoying... then had to make TWO calls to get my money back! If you can't function, don't be in business!

Date of experience: September 1, 2016
California
1 review
0 helpful votes
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Rip off.
August 7, 2016

Everything was great except they rip you off. I paid the $2.00 but had my account billed for an extra $19. Not sure why... The Web site never mentioned any other fee.

Date of experience: August 5, 2016
Canada
1 review
0 helpful votes
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Great fun!
August 4, 2016

I used a recent photo of my husband and his family for his brother's birthday card. It was fun to see his 84 year old parents up dancing along with the "Tequila" gang.

Date of experience: August 2, 2016
GB
1 review
0 helpful votes
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Excellent Customer Support
August 25, 2017

These people go the extra mile to assist. My account was incorrectly charged because of a problem with the email. Danielle was excellent and never stopped until she had sorted everything. Thank you

Date of experience: August 23, 2017
Texas
1 review
0 helpful votes
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Perfect e-card for my 7 yr. Old grandson
April 11, 2017

My grandson enjoyed his super hero card immensely. Fun! He watched it over and over. Simple to create. Very easy process. Will use Jib Jab again soon.

Date of experience: April 9, 2017
Mississippi
1 review
0 helpful votes
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Great app to have some real fun with
January 3, 2017

I've been playing with Jib Jab since it first came out more than 10 years ago but this new app is really neat sine you can customize the cards now with photos

Date of experience: January 1, 2017
Pennsylvania
1 review
0 helpful votes
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Lack of pricing transparency
April 12, 2017

The pricing was not clear. It should have been spelled out right up front. Also, the auto renewal only benefits you. Most folks will forget over time and then see a bill.

Date of experience: April 10, 2017
Australia
1 review
0 helpful votes
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Hilarious
August 9, 2016

A great way to make others laugh. Found the mouth manipulation challenging as all my people had moustaches. Pity you can't go back and fix it. Had fun creating though.

Date of experience: August 7, 2016

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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