• JewelMint

Overview

JewelMint has a rating of 1.53 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about JewelMint most frequently mention customer service, credit card, and fine print problems. JewelMint ranks 345th among Fashion Jewelry sites.

  • Service
    4
  • Value
    4
  • Shipping
    3
  • Returns
    4
  • Quality
    4

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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have never in my life experienced such horrible customer service.
How would you rate JewelMint?
Top Positive Review

“When I signed up for jeering it clearly stated their...”

C H.
11/23/14

When I signed up for jeering it clearly stated their membership of $29.99 a month unless you skipped by the fifth of the month. I see other reviews stating differently, I don't see how as in the shopping cart stages it was included three places. I guess people do not read. They have just dropped the subscription price so even better. I have several pieces that get noticed. Nothing wrong in that.

Top Critical Review

“Cheap jewelry”

Debbie H.
4/13/23

Dime store jewelry with an expensive price tag! Save your money! I was pissed when I received my bracelet!

Reviews (91)

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Reviews that mention popular keywords

customer service (27)
Thumbnail of user jillf9
2 reviews
19 helpful votes
March 6th, 2014

Being a business owner myself, I seriously loathe seeing a company unfairly bashed. This website offers a service much like many other popular sites at the moment, Just Fab, Just fab kids, etc. It is a monthly subscription. The buy one get one free and 50 off offers etc. are promos for your first order and sign up. Upon your first purchase it clearly states you are enrolling in a monthly service, you have to check the box verifying that you agree to terms. It also states that you can skip a month, however you must choose to skip before a certain date. I have recently signed on with this site and have had no problems. I am a subscriber to many monthly boxes and subscriptions of this type and this one is pretty typical of the way they all work. I understand that not everyone participates in these services or understands the way they work. That said, unless you are illiterate, there is no way to suggest you were scammed or weren't aware of the terms. Not only is it stated when you order, but upon receiving your order confirmation email, it again plainly states that your first credit card purchase enrolls you in a monthly plan for $ 29.99 a month. I'm shocked at the negative reviews here and the amount of people who claim to have been scammed by something in plain print. Seriously people?

Thumbnail of user jeffc8
1 review
1 helpful vote
April 4th, 2011

My girlfriend was eying some pieces on this site. I "signed up" (I know it's a site geared toward women, but I wanted to get it as a gift), took the quiz, trying my hardest to answer like my girlfriend would, and ordered 2 pieces.

The packaging was fantastic. Just amazing. I didn't even have to wrap it. The box came with a little not and the pieces were on display, inside. She loved it, and the only cost me $60.

She has since taken over the account I created to buy her gift.

Thumbnail of user jennk1
10 reviews
23 helpful votes
July 18th, 2011

I have to admit that I am NOT good at picking out jewelry - or putting it together with clothes. Jewelry was always an afterthought, until I met Jewelmint.

I really like the variety of pieces, and the quality is generally good. They have a great customer service team, and they do rereleases of old pieces frequently. There is an active facebook group where you can get more styling tips etc. Plus, start with a groupon so you can test it out without having to commit to the monthly charge. I like it - and highly recommend it to my friends.

Thumbnail of user hollyr1
4 reviews
10 helpful votes
July 9th, 2011

I love JewelMint. Most of the pieces are outstanding quality and customer service is amazing. I can see why someone who was not "fashion forward" would not be interested. If you are someone who loves unique jewelry at a fair price you cannot go wrong.

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From the business

Subscription jewelry shopping service where customers pay $29.99/mo for discounted jewelry unless they alert JewelMint they would like to skip the month by the 5th day of the month.

Company Representative

Thumbnail of user beachmintsupportc
BeachMint-Support C.
Typically does not respond to reviews

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