Seriously? I never realized there were so many unintelligent people in this world. Graze is a business and like any other business they must make profit to stay in operation. They aren't a charity organization. How long do you think they would stay in business if they went around giving away free boxes to anyone that wanted one? The free first box is a promo sign up offer. You get your first box for free to try upon sign up. Now, if you have a legit complaint or reason for deciding you do not want to continue service, for example you realize the food they offer doesn't follow the dietary needs of a strict diet you follow for health reasons, or you really just do not care for the food or service, etc. That's one thing. But the majority of the people complaining of having a supposed hard time canceling were just out for the free box. How can you call this company a scam when you tried to scam them? The amazing number of people who do this is the very reason we all have to give a credit card # upon sign up. To sign up with a company offering a free product upon sign up, only to get the free product with the intent of canceling after receiving it is wrong. You are trying to steal and getting angry because you weren't allowed to do so. The dollar charge some are mentioning is only to confirm your account, it isn't actually a charge. The only way to validate a credit card via the internet is to run a transaction. This is only a pending charge, meaning they never turn it in for payment. Depending on your bank and their timelines, these type charges fall of in 2-5 days and never actually post to your account. As for all of the people complaining of the price, you cannot seriously believe they could offer this service any cheaper? They have to pay overhead and shipping fees and that nice little packaging everyone loves and seems to expect isn't free, they have to pay for it. Health food isn't inexpensive no matter where you purchase it. It cost $6 a box for my subscription. If you can't afford that, perhaps you shouldn't be purchasing subscription boxes at all.