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Jen's Scrubs Reviews Summary
Jen's Scrubs has a rating of 2.4 stars from 163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jen's Scrubs most frequently mention customer service, credit card and several times. Jen's Scrubs ranks 4th among Uniforms sites.
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I am always so happy with my experience here at Jen's Scrubs! Prices are always the best, and as a larger lady they always have many options for my size too. Haven't ordered from anywhere else in over a year!
Great pants and i only buy from this website. Jen's scrubs always has my size and a great no hassle return policy if they don't fit.
I ordered on 6/21. On 6/28 the order was still awaiting fulfillment prior to being shipped. I called in to check and the operator said it was being shipped that morning. Seems like a long process to get your order.
Perfect fitting scrub pants! Easy checkout system! Fast shipping! Will definitely be ordering again soon!
You could not deal with a better company. I love ordering my scrubs from them and will continue to do so.
I ordered 2 tops and one pair of pants. I never received the pants, and no one is able to tell me where they are. Very frustrating.
SIX pieces of Plus Sized Wink scrubs for $110 DELIVERED in less than a week (and that's not a clearance price). The closest I could come with another company was $25 more and they didn't have the sizes and colors that I needed. I've never heard of Jen's Scrubs, but I'll be passing the word since our employer makes us wear white!
I ordered the same size scrub bottoms as the a pair that i currently own that fit me perfect. Same brand, wonderwink, same size XXS, but the 5 pairs that came, are literally all different. They are all labeled XXS but they clearly are not the same size. Some are wider, longer then the next. Very disappointing. I had to return everything!
Love jens uniforms. This is my third time purchasing from this company. Excellent quality and fast delivery.
Still have not received my order. It's been very frustrating. I had to contact Jens scrubs 2 different times now to find out where my purchase was still waiting when it should of All been received last week
Shopping with Jen's is so easy. The website is easy to navigate and they have a huge number of brands and styles. I require a "tall" length in pants and Jen's is the one place I can consistently buy them in the brand that I like. Delivery is fast too!
Ordered only 3 final bill showed 6 items and charged me for 6 I only needed 3. Will return the items not needed once received.
The uniforms I purchased were exactly what I was looking for, the price was very reasonable, and loved the communication. Would gladly shop from again!
I order uniforms. Size medium is too big on me, i want to return them but i have to pay 10$ for shipping, then i would like to exchange but my uniform are not exchangeable. I'm so disappointed.
We apologize for any confusion. Jen's Scrubs offers FREE Shipping on all exchanges. You can use the following link to process an exchange. http://www.jensscrubs.com/exchanges-returns/
This is my 2nd time ordering from Jen's Scrubs. Really like the scrubs I purchased and was able to get a sale on them which is always a plus. Will definitely order from them again.
Shipping was quick and the order was accurate. Thanks! I love my new scrubs! Will definitely do business with again.
I was pleased with the customer service I received when ordering for an office, they were shipped quickly and arrived in great condition. I will order from them again. Thank you
Ordered wrong color. Called to have return label sent and reorder correct color. I called on friday afternoon and hoped to take box to ups on way to airport. No return label arrived and company not open until Monday. Now out of town for several weeks. Able to have return label resent on Monday. Disappointed that label not received Ftidsy. So all on jold until I return.
We apologize for any issue. Please make sure our emails are not being received in your spam or junk folder. This can sometimes be the reason you do not see an email in your inbox. You can always contact us via email 24/7@ customerservice@JensScrubs.com or call us Monday - Friday 9am - 6pm Est.
Customer service representative was product knowledgeable, willing to converse about products and sizing, and helpful in selection. Delivery was also prompt and timely.
Mr. C
I ordered on 5/12 and on 5/18 I had to call to check in order because status was still awaiting. I was told they just got the scrubs i ordered back in stock so I should get them by Monday. I should have been notified that they were out of stock when ordering.
We apologize for any issue. A customer service specialist will reach out to assist you.
From the business
Free Shipping, low prices on great selections of scrubs from Grey's Anatomy, Cherokee, WonderWink and more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for any delay. The shipping of your order was mixed up by UPS. We are working with UPS to get your items to you ASAP. If you need additional assistance please call customer service at 877.672.0962. We will update you directly to confirm UPS has your package out for delivery.