JBikesReviews 3

I purchased a Macargi Tahiti 7 speed beach cruiser for a Christmas gift. Received the bike on time. It came undamaged. Packaged well. However, the assembly instructions were terrible at best. Pictures almost non existent. I wasn't able to attach the front fender. Contacted customer service which took over 3 days to reply and they said to just take the chrome plated brackets and attach them to the front wheel axle. Only one of the two brackets would line up with the front wheel axle. No way the second bracket would line up and attach with front axle. To make bracket fit the fender would have to be bent up thus creasing it. Contacted customer service again for help four days ago (Jan 5,18 today) and still no reply. I found two threaded holed (6X1.00) that the front fender bracket would line up with so I was able to safely attach the bracket for now awaiting some kind of response for Jbikes. The bike looks nice. The quality is good. Customer service sucks. It seems once Jbikes gets their money they don't care about the customer anymore. Frustrating.