Purchased Ushio E21.8 450W AC Bare Projector Lamp NSHA450CD - 240 Day Warranty
But not showing total brightness, even compared used oem bulb.
Package delivered as cheap chinese box, looks not oem chinese package
Customer Support said its not fake but result shows, lamp wire, text size, reflector very different than oem
Jaspertronics' customer service helped verify the specifications for the part before I ordered and the item is a true OEM replacement as advertised. It installed perfectly and the quality is equal to or better than the original part. Jaspertronics' price for the part was less than a quarter of what Viewsonic charges for the same part! I will definitely keep Jaspertronics in mind for future electronics needs.
I was looking for an Epson OEM projector bulb and found it on Jaspertronics, the price was excellent, it arrived on time in an OEM sealed box. Great price and customer service. 100% satisfied.
Good customer service. He answered all my questions and my tv lamp arrived in 3 days. The lamp was an original OEM product. Free shipping as well. I will definitely order from them again!
Vendor contacted me this morning to apologize for messing up the order twice. Claim problem is with a California drop shipper they use who hasn't shipped the item. Refunded half the price and reported to me in a subsequent email that the item has indeed been shipped which is now shown on the USPS site. Credit them for trying, but doing it right the first time is better for everyone.
Ordered a product Dec 18th. Credit card charged appropriate amount. Got email with tracking number on Dec 20th--nothing ever came. Looked back at tracking number and USPS never got the item. Contacted merchant on Jan 12th who apologized and assured it would be shipped in 24 hours. Tracking still shows not received by USPS and merchant hasn't answered my 3 subsequent calls or 2 emails...
The phone call was answered quickly and the order arrived within days. Perfect bulb for our old tv. We are happy to have a good part. The color is much brighter.
Lamp worked as described and fitted in as factory lamp! Customer service was excellent friendly and took care of my order over the phone! Thank you definitely will consider doing business again
Jaspertronics help me find the right lamp after struggling with other companies that had no patients for an old person like me.
Excellent price and fast delivery of Phillips branded replacement bulb for Sony projector. Will definitely use Jaspertronics again for future purchases
I researched several sites before using Jasper They looked professional and their service and delivery was exceptional. The whole experience was totally painless.
Very reasonable priced best replacement Lamp and warranty excellent costume service This is where I will be making my purchases for any replacement bulbs.
Their website was really convenient in guiding me to the correct product. The order was processed very quickly with constant updates leading to a speedy delivery
The lamp replacement was arrived soon actually before the scheduled delivery. Nice product and working with the epson 8700 ub projector. Quality is good and giving good picture.
Awesome prices and the customer service is second to none. I've been a long time customer and have found no other company that has the inventory of Jaspertronics.
Have replaced this bulb a few times and it always took forever to finally get the bulb, found Jasper and banm 4 days new bulb!
Thanks guys
I had one of the best experience purchasing my lamp over the phone. I highly recommend this company. The lamp was easy to install
Hello Alex,
We appreciate you sharing your experience! Please let us know if we can help further.
Thank you for choosing Jaspertronics!
Because I purchased a bulb and was sent the wrong bulb they are Fully replacing it no extra charges! So far I have no complaints and are giving Jaspertronics a 5 star rating! :)
I has a great experience with Jaspertronics. They help me find the right lamp for the projector. The lamp arrives in 3 days with UPS.
Riley,
Thank you for sharing your experience with us! Please let us know if we can help further!
Thank you for choosing Jaspertronics!
As close to OEM that I've found. Order and shipping process was a breeze. Customer service rep was very helpful.
Had the lamp/bulb I needed and had a 1 year warranty at an affordable price! Delivery was timely and packed safely as to insure no damage!
Overview
Jaspertronics has a rating of 3 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jaspertronics most frequently mention customer service and replacement lamp. Jaspertronics ranks 11th among TVs sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Adan,
I am glad that we could help get your unit back up and running. Please let us know if we can help further.
Thank you for choosing Jaspertronics!