I have been amazed with the service and the ease of use of the website, I would recommend them to anyone at anytime, true pro's!
Great find, great coupon, great customer service! A little slow on delivery, but customer service really made up for it.
Product and packaging was beautiful and customer service was excellent
James Free went above and beyond to help me with my purchase. Their customer service is exceptional. I would highly recommend them!
I have ordered earrings twice from James Free and will order again in the future. Customer service is great!
My order was on time and beautiful... as always. I love doing business with the folks at James Free.
The most wonderful people I've ever done business with. They are very customer oriented.
I will not shop for jewelry anywhere else!
Wonderful customer service--responsive and efficient!
So happy they had what I wanted and was delighted to get it in time for Christmas. Definitely would buy from them again!
Very easy even on my phone! Lovely handwritten thank you was fantastic. Not enough of that in retail anymore. Much appreciated.
Everything was fine except they were out of stock on what I ordered. Took a little extra time to receive.
Customer service is amazing. Had a small issue with my order that was corrected immediately. Will definitely be shopping again
I appreciate the personalized communication regarding order status.
Easy transaction. Item price was great due to their promo-- lowest offered. Quick response time and delivery.
Great web sight with a nice selection. I'm glad I found you through my search for Maria Tash designs.
Loved my first experience with a savings Code which motivated me to purchase!
My go-to for Maria Tash earrings. Great prices (discounts) and stellar customer service if item is on back order.
I was very pleased with the comunication I had. It was helpful and sincere.
Always have the most amazing shopping experience with James Free! My 3rd time purchasing from this shop!
Outstanding shopping experiance online&also with customer service, which was only needed for shipping question
Overview
James Free Jewelers has a rating of 3.9 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with James Free Jewelers most frequently mention and customer service. James Free Jewelers ranks 132nd among Engagement Rings sites.
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- Dayton, OH, United States
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Business History
From the moment you enter James Free, we strive to exceed your expectations. From a warm greeting to a hot cup of coffee, we want you to feel more than welcome. We want you to feel at home.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members